Convergent Billing Solution

Huawei Vs Ericsson

www.huawei.com
Haris Haleem h80045999

Application & Software Dept.

Copyright © 2009 Huawei Technologies Co., Ltd. All rights reserved.

 What is Convergent Billing?

 Traditionally, the prepaid service adopts a real-time billing mode,

while post-paid service is not in real time. The CBS gives the
operator a choice of implementing real-time or non-real-time
billing for both prepaid and post-paid services. In the real-time
billing mode, post-paid subscribers can get real-time service
navigation, balance prompts and tariff notices, and get answers to
queries about usage and their account balance. Real-time billing
can improve customer satisfaction, and more importantly, help the
operator to minimize the bad debt risks.

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 Benefits of Convergent Billing

 Convergent billing would help operators in achieving

the following major benefits:
 Single product and service catalogue gives better time to market and
reduced cost of implementation.
 A unified bill enables cross-service discounts, so that customers who
order multiple services can receive preferential pricing.
 Convergent billing enables multi-service packaging and pricing, whereby
existing customers are enticed to add new services and new customers
are attracted by innovative service bundles.
 Centralized customer care and support for both type of customers ( pre-
paid and post-paid).

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 Ericsson Convergent Billing Solution

 Ericsson’s convergent charging and billing solution

supports prepaid as well as post-paid payment options
for all user services.

 Handle all customers and services in a real-time,

streamlined, convergent charging and billing system,
covering prepaid and post-paid, voice and data, fixed
and mobile, and retail and wholesale.

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 What is Ericsson Charging & Billing in One?
 Real-time Charging and Policy:
Customers have end-to-end real-time service control for all services. They know when they exceed
usage and financial thresholds, avoiding “bill shock,” and also can receive relevant real-time alerts
with recommendations based on their usage.
 Convergent Billing and Customer Care:
Operators can offer all services, mobile, fixed, broadband and TV, supported with a single, easy-to-
read bill as well as a single point of customer care. It also comes pre-integrated with the
intuitive Ericsson Telecom CRM product, which removes the obstacles to providing a superior customer
interaction experience

 Service Agility:
Integration with Ericsson Catalogue Manager enables “building block” service creation and allows
marketing departments to assemble products and offers from internal and partner components
containing all product and service delivery information.
 Service Choice and Flexibility:
Customers can benefit from an unprecedented choice of offerings to meet their lifestyle and
business needs, such as personalized service bundles, tiered pricing and shared plans, to support
and control family and business usage.

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 Why Use Ericsson Charging & Billing?

 Stimulate service usage.

Gain clear real-time rating and simplified billing that can give customers the
confidence to test and subscribe to new innovative services.
 Reduce time to market.
Easily assemble offers, discounts, promotions, new services and bundles from
catalogue components.
 Improve customer service.
Consolidate your customer information and reduce average call times, while
letting customers handle their own accounts through self-care.
 Reduce total cost of ownership.
Gain a convergent solution that can mean TCO savings of up to 20%, and
reduce integration costs with open and TMF-compliant interfaces.
 Support greater IT consolidation.
Reduce the number of systems you maintain and simplify IT.

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 Ericsson CBS Architecture

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 Huawei Convergent Billing Solution

 Huawei’s CBS is a next generation charging system,

which provides the convergent charging capability, such
as: prepaid /post-paid convergent rating, voice
service/data service convergent, multi network
convergent
 The Huawei CBS provides a rich variety of
functionalities, including charging access, rating, balance
management, charging off, account receivable, IVR,
voucher management, partner relationship management
(settlement), service provisioning, customer care, and
CRM.

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 Why Huawei Convergent Billing Solution?

 CBS provided by Huawei, operators can construct

horizontal and open network architecture. The solution can
support various infrastructure networks and services, and
serve all end users no matter prepaid or post-paid. Huawei
can provide the end-to-end CBS, including service control
and collection, rating and billing, customer care, and more.
Huawei can also provide adaptive products according to
the status of operators networks, capable of integrating with
third-party systems.
 Huawei CBS can fully improve operators billing operation
capability, and thus help operators to enhance product
competitiveness, increase ARPU, lower operation cost, and
improve customer loyalty.

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 Huawei CBS Features and Benefits

 Unified customer view

 Short time-to-market of new products

 Real-time customer care and credit control

 Flexible payment modes

 Low operation cost

 Open network architecture

 High performance and high reliability

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 Huawei CBS Architecture

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 References

 Ericsson Convergent Billing Solution Reference

Huawei Convergent Billing Solution Reference

http://www1.huawei.com/en/about-
huawei/newsroom/product_launch/hw-090930-
productlaunch.htm

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HUAWEI TECHNOLOGIES CO., LTD. All rights reserved