LISTENING PROCESS

Presented by:
Ravi Nandan
Kumar
 Contents:
• What Is listening
• What does listening process include
• Importance/ benefits of listening process
• Conclusion
What is Listening ??
Listening entails receiving, attending and
assigning meaning, assimilation and
accommodation help in assigning meaning.
What does listening process include ??

 SENSING

 ATTENDING
 INTERPRETING OR
UNDERSTANDING
 EVALUATING
 RESPONDING
 REMEMBERING
SENSING
The listening process begins with hearing sounds and
concentrating on them. The ability to sense sounds is
the first determinant in the listening process.
ATTENDING..
The next factor is attention.
This is mental
concentration or the will to
listen. The conscious
listening process begins
when you focus on sounds
around you and select those
which you choose to
receive. This is called
selectivity of attention.
You have your own stimuli
to receive some sounds.
INTERPRETING OR
UNDERSTANDING

The interpretation of a sound or message depends

on your:
 CULTURAL
 EDUCATIONAL
 SOCIAL SET UP OR
REFERENCES
The values, ideas, roles, needs and personal history of
the listener may be different from that of the
speaker.
EVALUATING
Good listeners are objective and unbiased. They
apply critical thinking skills and look for facts and
opinions. Listening ends with the step of assessing
the worth of a sound or message.
RESPONSE
Giving response is a form of feed-back. It completes
the communication cycle. It lets the speaker know
that the message was understood.
REMEMBERING..

It is an integral part of the listening process. Messages are stored

in memory in two ways:
* Short term memory ; * Long term memory
Memory aids are:
* Notes taking while listening ; * Diary writing ; * Noting down
symbols etc.
IMPORTANCE/ BENEFITS/
OF LISTENING
• Although the basic purpose of listening is to
receive information from various sources, there
can be different purposes in listening one may
listen to
• To get an introductory idea of an oral message

• To understand the main points of lecture

• To discover the speaker’s idea during a

conversation
Continued…..
• To understand different viewpoint in order to
contribute adiscussion

• Aim a broad understanding of the subject matter

of a seminar
Conclusion…
Listening is the most frequent activity of
human being as well as an important event in
the communication process. About 1\3rd of
human communication is spent in speaking,
writing & reading.
It is not exaggeration to state that more than 50% of
the working day of an executive is spent in listening
to some one.
QUERRIES???
THANK YOU FOR LISTENING..