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E-Commerce Management

Supply Chain Management


Supply Chain

Product information
Pricing Customer
Vendor
Shipping
Order status
Invoice

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Supply Chain

Product specifications
Inventory levels
Vendor Customer
Purchase order
Payment

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Purchasing, Logistics, and Support
Activities
• Purchasing activities

– Include identifying vendors, evaluating vendors,


selecting specific products, placing orders

• Supply chain

– Part of an industry value chain that precedes a


particular strategic business unit

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Purchasing, Logistics, and Support
Activities (Continued)

• Procurement

– Includes all purchasing activities, plus


monitoring of all elements of purchase
transactions

• Supply management

– Term used to describe procurement


activities

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Purchasing, Logistics, and Support
Activities (Continued)

• Sourcing

– Procurement activity devoted to identifying


suppliers and determining their qualifications

• E-procurement or e-sourcing

– Use of Internet technologies in procurement and


sourcing activities

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Sourcing

– 10-32 x ¾” hex head machine screw

– Sheet copper .010”

– 4” plastic swivel casters

Where to start?
http://www.thomasregister.com/

E-Commerce: The Second Wave, Fifth Annual Edi 7


Logistics Activities
• Include managing
– Inbound movements of materials and supplies
– Outbound movements of finished goods and
services http://freightquote.com/tour/TourTwo.asp
• Objective of logistics
– To provide the right goods in the right quantities in
the right place at the right time
• Logistics management
– Important support activity for both sales and
purchasing activities

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Materials-Tracking Technologies
• Radio frequency identification devices
(RFIDs)
– Small chips that use radio transmissions to
track inventory
– New development is the passive RFID tag
– Passive RFID tag does not need a power
source
– Small enough to be installed on the face of
credit cards or sewn into clothing items

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• Radio frequency identification devices
(RFIDs)
• http://news.com.com/2010-1069-
980325.html
• http://www.spychips.com/what-is-rfid.html
• http://seattletimes.nwsource.com/html/bus
inesstechnology/2002065830_rfid18.html
• http://seattletimes.nwsource.com/html/bus
inesstechnology/2002066022_chipprivacy
18.html

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Summary

• Companies are using Internet and Web


technologies
– To improve purchasing and logistics primary
activities
• Internet
– Now providing the inexpensive communications
channel
• Supply chain management
– Incorporates several elements that can be
implemented and enhanced through use of
Internet and Web

E-Commerce: The Second Wave, Fifth Annual Edi 11

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