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FMEA

Intelligent use of FMEA

This guideline is for training purposes only; Not ISO controlled


Potential
__ System
Failure Mode and Effects Analysis
__ Subsystem (Design FMEA)
__ Component FMEA Number:
Page 1 or 1
Model Year/Vehicle(s): Design Responsibility Prepared by: Lee Dawson
FMEA Date (Orig.):
Core Team: Key Date:

Item C Potential O Current Current D Responsibility Action Results


Potential Potential S L C E R. Recommended
Cause(s)/ Design Design & Target
Failure Effect(s) of E A Mechanism(s) C T P. S O D R.
Controls Controls Action(s) Completion Actions
Mode Failure V S U E N.
Date
E C E P.
Function S Of Failure R Prevention Detection C Taken V C T N.

2
What Is An FMEA?

 Opportunity to Defeat Murphy’s Law


MURPHY’S
 Focus on Prevention LAW
 Failure Mode And Effects Analysis is
An assessment of Risk
Safety
Regulatory
Customer Satisfaction
Program
Coordinated/Documented team effort
To determine what can go wrong
A method to determine the need and priority of actions

3
Plan & Define Section 1 RELIABILITY BY DESIGN
IDEA
APQP Tool Linkage
Opportunity Design & Development - Section II
Defined
GD & T
Process Design & Development - Section III
- Drawings
Form Team - Math Data Process Flow
- Timing Finalized
- Resources

f?
Prototype Control
DFMEA Special Characteristics

oo
DFMEA Plan Characteristic

Pr
Customer Matrix Pre - Launch

ke
Collect

sta
Wants/Needs/Desires Control Plan
Market Research

Mi
- QFD - Risk/Action
PFMEA YES
- Special Characteristics
- Manufacturing IF
- Assembly
- Current Controls Process Validation - Section IV
Priorities Develop Concepts Packaging
Input Design Test Plans NO
Design Actions Designs Process Trial
From Wants/Needs/ - Product Change - Design Verification
Special Run
5 Desires - Process
Controls Min 300 pcs/Hits/shots Validation
Process Validation Plan
- Failure Mode IF Testing
No - Gage Plan
Analysis Design Plan
- Capability Plan
- History Develop Product OK
Feasibility Instructions GR & R
- Past Performance Specifications
- Team Yes - Initial - Gage Plan Repeatability OK?
- Lessons Learned - Linked to Customers
Reproducibility

Design Risk Assessment IF


NO
IF No - Open Issues
Feasible - Spec. Agreements Statistics
- Materials Revisit III YES
- Via Control Plans
Yes - Budget PFMEA
- Capability Plan
- Manufacturing For Additional
Process Risk Assessment
- Program Risks Potential
- Equipment Failures STABLE?

Process Development
- Gages
IF
- Controls NO
- Instructions YES
- Equipment Installation - Plans Can we change YES
Initial Process Kick Off Tools / Equipment Gages - Tooling Progress - Status of Open Issues process to IF
CAPABLE?
- Gage Design & Progress contain? NO
IF
NO
Concept
Initiation/Approval Design YES
Program Change Sample The Process
Approval Prototype Pilot Launch Back to II
Create Production - Source Warrants
Control Plan - Supporting Documentation
PLANNING PLANNING - Level of PPAP
- Reduced (n)
PRODUCT DESIGN AND DEV. - Reduced (f)
- Optimizing Characteristics

PROCESS DESIGN AND DEVELOPMENT.

PRODUCT AND PROCESS VALIDATION.

PRODUCTION

FEEDBACK ASSESSMENT AND CORRECTIVE ACTION

CONTROL PLANS

Open Issues / Time Line


Requirements
Cascade
How Fmea fits into Product and
Process Development

This guideline is for training purposes only; Not ISO controlled


Potential KPC Development

Requirements Documents

•Regulatory
•Dimensional
•Cosmetic
Robustness Tools
Req. Spec. Document
Drawings Boundary Diagram
Warranty History P-Diagram Item / C O D Action Results
Process Potential Current Response &
Potential Potential S l c e R

Interface Matrix
Step Cause(s)/ Design Recommended Target
Failure Effect(s) of e a c Controls t P S O D R
Mechanism(s) Actions Complete Action
Mode Failure v s
Of Failure
u e N
Date Taken E C E P
Function
s r c V C T N
Prevent Detect

DFMEA

Special Characteristics Matrix


10 POTENTIAL CRITICAL CHARACTERISTICS
S 9 Safety/Regulatory
E 8 POTENTIAL
V 7 SIGNIFICANT
Cascade Technical E
R
6
5
CHARACTERISTICS
Customer Dissatisfaction

Requirements Into Special T


I 4
3
ANOYANCE
ZONE
Product Characteristics
ALL OTHER CHARACTERISTICS
Y 2
Appropriate actions /
1 controls already in place

1 2 3 4 5 6 7 8 9 10
OCCURRENCE

6
Special

Sources

•Drawings
•Regulations
•DFMEA (Potential
Characteristics
Potential Critical and Significant

SEAL

FACE
KPCs: Significant and

SHOULDER
Critical Characteristics)

SERATION DAMAGE
Matrix

JACK SHAFT SEAL AGAINST

SEAL COMPRESSION HEIGHT

Relative Importance
Weighted Importance
DOWEL PINS 0.260 TO 0.270 " TO
Direction of Improvement
Special Characteristics

BUSHING TO FACE OF JACK SHAFT

BEARING FLUSH TO SNAP RING FACE

PRIMARY GASKET SEAL SURFACE FINISH


1.090 TO 1.110 " FACE OF PRIMARY HOUSING

5
9
9
3
9
3
5
Severity

0 Receive Material

81 Material handling

F
81 Shipping Damage

F
72 Component Manufacture

Y
H
0 Vehicle Assembly

Op 100 Step 1
9 PRE-LOAD DOWEL PINS TO

H
FIXTURE
Op 100 Step 2
41 PRE-LOAD JACK SHAFT

G
G
SEAL TO FIXTURE
IF

Op 100 Step 3
END

0 PRE-LOAD PRIMARY
HOUSING BUSHING TO
START

YES

FIXTURE

Op 110
0
OPERATION

OPERATION

Pre-load bearing to fixture #2


NO

Op 120
27 Pre-load main shaft oil seal to

H
mandrel

54 Op 200

H
Housing to fixture #1

261 Op 210

H
F
F
F
F

Operate press
Process Flow

Op 220
3
G

Retaining ring to top groove

0 Op 230
Reload fixture #1

54 Op 300
H
H

Housing to fixture #2

81 Op 310
F

Operate press
Process Steps

Op 320
3
G

Retaining ring to top groove

0 Op 330
Mandrel to main shaft bore I.D.

0 OP 340
Operate press

0 Op 350
Re-load fixture #2 and mandrel
27 Op 400
Primary Drive Manufacturing Process Steps

Housing to table

0 Op 410
Reserved
Op 420
45
F

Chain adj sub assy to housing

Op 430
9
G

Lubricate bushing & seal

9 Op 445
G

Move or stage for final assy

0 Op 10
O-ring to shifter tube

0 Op 500
Shifter tube to housing

0 Op 510
Clamp to shifter tube
Op 20
0
Assemble shifter lever

0 Op 520
Wave washer to shifter lever
Op 530
0
Shifter lever to shifter tube

0 Op 535
Que for final assy line
Customer
Assessment

7
Characteristics Matrix Development
Potential Critical and Significant

SEAL

FACE

SHOULDER

SERATION DAMAGE
Matrix
Sources

JACK SHAFT SEAL AGAINST

SEAL COMPRESSION HEIGHT

Relative Importance
DOWEL PINS 0.260 TO 0.270 " TO

Weighted Importance
BUSHING TO FACE OF JACK SHAFT
Special Characteristics

Direction of Improvement

BEARING FLUSH TO SNAP RING FACE

PRIMARY GASKET SEAL SURFACE FINISH


1.090 TO 1.110 " FACE OF PRIMARY HOUSING
from DFMEA & Other
Critical Characteristics

5
9
9
3
9
3
5
Potential Significant and

Severity

0 Receive Material

81 Material handling

F
81 Shipping Damage

F
72 Component Manufacture

H
Y
0 Vehicle Assembly
Op 100 Step 1
9 PRE-LOAD DOWEL PINS TO

relative to risk
FIXTURE

of process steps
Op 100 Step 2

Prioritized ranking
41 PRE-LOAD JACK SHAFT

G
G
SEAL TO FIXTURE
Op 100 Step 3
PRE-LOAD PRIMARY
0
HOUSING BUSHING TO
FIXTURE
Op 110
0 Pre-load bearing to fixture #2
Op 120
27 Pre-load main shaft oil seal to

H
mandrel
Importance

Op 200
54
Characteristics

H
H
Housing to fixture #1
Op 210
Ranked in order of

261
F
F
F
F

H Operate press
Op 220
3
G

Retaining ring to top groove


Op 230
0
Reload fixture #1
Op 300
54
H
H

Housing to fixture #2
Op 310
81
F
H
H

Operate press
Process Steps

Op 320
3
G

Retaining ring to top groove


Op 330
0
Mandrel to main shaft bore I.D.
OP 340
0
Operate press
Op 350
0
Re-load fixture #2 and mandrel
Op 400
27
H

Housing to table
Op 410
0 Reserved
Primary Drive Manufacturing Process Steps

Op 420
45
F

Chain adj sub assy to housing


Op 430
9 Lubricate bushing & seal
Op 445
9
G G

Move or stage for final assy


Op 10
0
O-ring to shifter tube
Op 500
0
Shifter tube to housing
PFMEA

Op 510
0
Clamp to shifter tube
Process Operation

Op 20
from Process Flow

0
Assemble shifter lever
0 Op 520
Wave washer to shifter lever
Op 530
0
causes/failure modes in

Shifter lever to shifter tube


Op 535
0
Que for final assy line
High/Medium Interactions are
Customer
Assessment

8
Characteristics Matrix
FMEA Deployment

 A layered approach is highly recommended


as FMEAs can get complex.
 FMEAs are like ONIONS/LAYERS.
Each layer is closer to the root cause
Each layer is more detailed
The closer to core the more detail
Core gets to the root cause
Do too many and you will cry.

9
System Boundary Diagram
Cylinder Head Compression Brake

Additional Clearances Arm Group Assembly Shaft Assembly


•Injector & Spring •Intake rocker assembly •Shaft
Intake Rocker Assembly
•Exhaust rocker assembly •Cup Valve Cover
•Injector & Spring Base Exhaust Rocker Assembly
•Stand(s) W & W/o oil supply •Pin
•Body
•Injector & retainer •Shaft Assembly
•Insert
•Injector & Bridge •Mounting Bolt
•Roller
•Spring/Spacer
•Injector & injector clamp •Pin
•Clip
Valve Bridge Lube Oil
Pushrod
•Injector oil •Rod
•Cup
Spring Group •Ball
•Inner & Outer Springs
Cylinder Head •Spring Base
•Retainer/Rotator
•Valve Keeper Lifter Assembly
•Body
Valve Stem Seal
Valve Group •Insert
•Intake Valve •Roller
•Exhaust Valve •Pin
•Intake Seat •Clip
Lube Oil •wire Oscillating Lifter
•Exhaust Seat
•Valve Guide •Pressure Lube
CAM Shaft
Cylinder Head •Valve Guide Seal OR
Bore in Block
Valve Seat CAM Bearings
•Pressure Lube
Seat Insert
Thrust Plate
Cylinder Head
Cylinder Block
P-Diagram
Noise Factors

1. Piece to piece variation 2. Other systems 3. Customer usage/duty cycle


Heat shields Foot peg location After market changes
Pipe maufacturing variation Engine mount -mufflers, foot pegs, decorative covers
Frame variation Change calibrations, runs hotter, componet discoloring, over drive
system, excesive lean angle
Supension changes, lowers bike
Improper storage practices

4. Deterioration/degredagtion over time 4. Environment


Gasket wear Ocean sea side (salt)
Motor mount wear Sand, dust
Corrosion Gravel
Loss of torque on fasteners Parade duty (low speed)

Input Ideal function


Exhaust gases from engine Exhaust Pipes, Front & Rear
Engine vibration
Road vibration Meet Styling Requirements
Transfer of exhaust gas
Adequate clearance to other components
Control factors Meet Durability Requirements

Regulatory Error states


Lean Angle (SAE)
Difficult to service
Durability Requirements (GES) Does not meet styling review
Difficult to assemble
High warranty
Poor lean angle

11
FMEA Preparation Vertical Approach

 Key Elements of Efficient Development


 Identify all functions/process steps
Boundary Diagram
P Diagram
 Identify all failure modes via
brainstorming/data/warranty/COQ
 Identify all effects via brainstorming/data
Customer focus
 Develop data pools for
Failure Modes, Effects and Causes for future/ faster
FMEA development

12
System/Subsystem/ Design FMEA

 Failure Mode: Pure anti-function

FUNCTION

(ANTI)

13
System/Subsystem/ Design FMEA

 Effect
Customer view/customers words
Regulation violation
Level of dissatisfaction
 Consider All Customers
End User
Engineering Community
Manufacturing Community
(Operators/Employees)
Regulatory Body

14
Severity Column

Item / C O D Action Results


Process Potential Current Response &
Potential Potential S l c Process e R
Step Cause(s)/ Recommended Traget S O D R
Failure Effect(s) of e a c Controls t P Action
Mechanism(s) Actions Complete E C E P
Mode Failure v s u e N Taken
Of Failure Date V C T N
s r c
Function Prevent Detect

Severity
Column

15
AUTOMOTIVE EXAMPLE SEVERITY EVALUATION CRITERIA

SEVERITY EVALUATION CRITERIA


EFFECT CRITERIA: Severity of Effect RNK.

Hazardous- Very high severity ranking when a potential failure mode affects safe vehicle
without operation and/or involves noncompliance with government regulation without
10
warning
warning
Hazardous- Very high severity ranking when a potential failure mode affects safe vehicle
with operation and/or involves noncompliance with government regulation with warning
9
warning
Very High Vehicle/item inoperable (loss of primary function). 8

Vehicle/item operable but at a reduced level of performance. Customer very


High dissatisfied. 7

Vehicle/item operable but Comfort/Convenience item(s) inoperable. Customer


Moderate dissatisfied. 6

Vehicle/item operable but Comfort/Convenience item(s) operable at a reduced


Low level of performance. Customer somewhat dissatisfied. 5

Fit & Finish/Squeak & Rattle item does not conform. Defect noticed by most
Very Low customers (greater than 75%). 4

Fit & Finish/Squeak & Rattle item does not conform. Defect noticed by 50% of
Minor customers. 3

Fit & Finish/Squeak & Rattle item does not conform. Defect noticed by
Very Minor discriminating customers (less than 25%). 2

None No discernable effect. 1

16
FMEA General

For High Severity 9/10

17
Failure Mode/Cause Relationship
In Different FMEA Levels
Inadequate
Electrical
Connection
Failure
Cause Mode
Motor
Stops
Failure
Mode Inadequate
Electrical Connection

Inadequate Causes Harness


Locking Too Short
Feature

18
Causes

 Causes from P-Diagram


Noise factors
Continue through all failure modes.
 Note that many causes are recurring.

19
Occurrence Column

Item / C O D Action Results


Process Potential Current Response &
Potential Potential S l c Process e R
Step Cause(s)/ Recommended Traget S O D R
Failure Effect(s) of e a c Controls t P Action
Mechanism(s) Actions Complete E C E P
Mode Failure v s u e N Taken
Of Failure Date V C T N
s r c
Function Prevent Detect

Occurrence
Column

20
Occurrence Evaluation Criteria

SUGGESTED OCCURRENCE EVALUATION CRITERIA


Probability of Likely Failure Rates Over Design Life Ranking
Failure

 100 per thousand vehicles/items 10


Very High: Persistent failures
50 per thousand vehicles/items 9

20 per thousand vehicles/items 8


High: Frequent failures
10 per thousand vehicles/items 7

5 per thousand vehicles/items 6


Moderate: Occasional failures 2 per thousand vehicles/items 5
1 per thousand vehicles/items 4

0.5 per thousand vehicles/items 3


Low: Relatively few failures
0.1 per thousand vehicles/items 2

Remote: Failure is unlikely  0.01 per thousand vehicles/items 1

*Note: Zero (0) rankings for Severity, Occurrence or Detection are not allowed

21
Occurrence Rating

 If an action would effectively eliminate the


possibility of the cause occurring, the action
is listed as described earlier.
Occurrence of 1 or 2 require proof using a
surrogate product or mistake proofing.

DATA HARD FACTS


22
Example of Significant/ Critical Threshold

Special Characteristics Matrix

10 POTENTIAL CRITICAL
9 CHARACTERISTICS Safety/Regulatory
S
E 8 POTENTIAL
V 7 SIGNIFICANT
E 6 CHARACTERISTICS
Customer Dissatisfaction
R 5
I 4 ANOYANCE
T 3 ZONE
ALL OTHER CHARACTERISTICS
Y 2
Appropriate actions /
1 controls already in place

1 2 3 4 5 6 7 8 9 10
OCCURRENCE
*Used by permission of Ford Motor Company 23
Classification And Definition Column

C O D Action Results
Item Potential Response &
Potential Potential S l c Current e R. Recommended
Cause(s) / Target
Failure Effect(s) of e a c Design t P. Actions Actions S O D R.
Mechanism(s) Complete
Mode Failure v s u Controls e N. Taken e c e P.
of Failure Date
Function s r c v c t N.

Classification and
Definition Column

24
Design Verification (Current Design Controls)

 Think of Design Control in two ways; Prevention


and Detection. List them separately.
 To save time, add any new (untried)
prevention/detection ideas to the document under
Recommended Actions column.
Prevention is specifically related to reduction or
elimination of a cause.
Detection is how well the test or series of tests may find
the design flaw
Causes
Failure Mode

25
Detection Rating
SUGGESTED DETECTION EVALATION CRITERIA
DETECTION CRITERIA RNK.

Design Control will not and/or cannot detect a potential cause/ mechanism and
Absolute
subsequent failure mode; or there is no 10
Uncertainty Design Control.

Very Remote chance the Design Control will detect a potential cause/mechanism and
Very Remote 9
subsequent failure mode.

Remote chance the Design Control will detect a potential cause/ mechanism and
Remote 8
subsequent failure mode.

Very Low chance the Design Control will detect a potential cause/mechanism and
Very Low 7
subsequent failure mode.

Low chance the Design Control will detect a potential cause/mechanism and
Low 6
subsequent failure mode.

Moderate chance the Design Control will detect a potential cause/ mechanism and
Moderate 5
subsequent failure mode.

Moderately Moderately High chance the Design Control will detect a potential cause/mechanism
4
High and subsequent failure mode.

High chance the Design Control will detect a potential cause/ mechanism and
High 3
subsequent failure mode.

Very High chance the Design Control will detect a potential cause/ mechanism and
Very High 2
subsequent failure mode.

Almost Design Controls will almost certainly detect a potential cause/ mechanism and
1
Certain subsequent failure mode.

26
Analysis Of Risk

 RPN / RISK PRIORITY NUMBER


 What Is Risk?
 Probability of danger
 Severity/Occurrence/Cause

27
RPN / Risk Priority Number

Top 20% of Failure


Modes by RPN

R
P
N

Failure Modes
28
Evaluation by RPN Only

 Case 1
S=5 O=5 D=2 RPN = 50
 Case 2
S=3 O=3 D=6 RPN = 54
WHICH ONE
 Case 3
S=2 O=10, D=10 = 200
IS WORSE?
 Case 4
S=9 O=2 D=3 = 54

29
Example

 Extreme Safety/Regulatory Risk


=9 & 10 Severity
 High Risk to Customer Satisfaction
Sev. > or = to 5 and Occ > or = 4
 Consider Detection only as a measure of
Test Capability.

30
Example of Significant/ Critical Threshold

Special Characteristics Matrix

10 POTENTIAL CRITICAL
9 CHARACTERISTICS Safety/Regulatory
S
E 8 POTENTIAL
V 7 SIGNIFICANT
E 6 CHARACTERISTICS
Customer Dissatisfaction
R 5
I 4 ANOYANCE
T 3 ZONE
ALL OTHER CHARACTERISTICS
Y 2
Appropriate actions /
1 controls already in place

1 2 3 4 5 6 7 8 9 10
OCCURRENCE
*Used by permission of Ford Motor Company 31
Actions

Your Company Name Here Potential


Failure Mode and Effects Analysis
System (Design FMEA) FMEA Number:
Subsystem Page of
Component: Design Responsibility: Prepared by:
Key Date: FMEA Date (Orig.): (Rev.):
Model Year/Vehicle (s):
Core Team:
Item Action Results
c Potential Responsibility
Potential Potential s l o Current D R.
e a Cause (s)/ c P. Recommended & Target Actions
Failure Effect (s) of c Design e
v s Mechanism (s) t N. Action(s) Completion Taken
Mode Failure s u Controls s o D R.
Failure r e Date
c e c e P.
Function v c t N.

32
Actions

EXAMPLE:

Project: Date Of
Meeting:

Issue Issue Status/ Issue Action Action Action Person Resp. Completion
Number Open Date Champion Number Date Team Date
143

33
Re-rating RPN After Actions Have Occurred

Your Company Name Here Potential


Failure Mode and Effects Analysis
System (Design FMEA) FMEA Number:
Subsystem Page of
Component: Design Responsibility: Prepared by:
Key Date: FMEA Date (Orig.): (Rev.):
Model Year/Vehicle (s):
Core Team:

Item Action Results


Potential Potential S C Potential O Current D R. Recommended Responsibility
e l c e P.
Failure Effect (s) of v a Cause (s)/ c Design t N. Action(s) & Target S O D R.
Actions
Mode Failure s Mechanism (s) u Controls e Completion e c e P.
s r c Taken v c t N.
Failure Date
Function

34
Re-rating RPN After Actions Have Occurred

 Severity typically stays the same.


 Occurrence is the primary item to reduce / focus
on.
 Detection is reduced only as a last resort.
 Do not plan to REDUCE RPN with detection
actions!!!
100% inspection is only 80% effective!
Reducing RPN with detection does not eliminate failure
mode, or reduce probability of causes
Detection of 10 is not bad if occurrence is 1

35
FMEA in a continuous flow process

Steel Making example:

Design FMEA was performed on a Crankshaft to


determine the best material for the product being
considered. This was a critical application.

Key features such as Geometry, Strength, Duty


Cycle, were described to the Steel producer.

36
The key product requirements were mapped
against the required customer features. E.g.
chemistry and microstructure, Internal stress at
ingot level,
Product Grade and requirements documents
created.
Key characteristics mapped against processes
Process FMEA was performed on processes that
affected customer wants based on priority.

37
Phase I QFD Product
Specifications

Phase
Progression

Systems / Sub-Systems /
Phase II Components

QFD

Customer
Wants
(Marketing
Information)

DFMEA Failure Modes

Product
Specifications System DFMEA
Sub-System DFMEA
Component DFMEA
Inputs
•Drawings •Boundary Diagram
•Warranty •P-Diagram
•FMA •Interface Matrix

QFD Phase Progression


38
Potential Critical and Significant

SEAL

FACE

SHOULDER

SERATION DAMAGE
Matrix

JACK SHAFT SEAL AGAINST

SEAL COMPRESSION HEIGHT

Relative Importance
DOWEL PINS 0.260 TO 0.270 " TO

Weighted Importance
BUSHING TO FACE OF JACK SHAFT
Special Characteristics

Direction of Improvement

BEARING FLUSH TO SNAP RING FACE

PRIMARY GASKET SEAL SURFACE FINISH


1.090 TO 1.110 " FACE OF PRIMARY HOUSING

5
9
9
3
9
3
5
Severity
DFMEA
and Critical

0 Receive Material

81 Material handling

F
Characteristics from
Potential Significant

81 Shipping Damage

F
72 Component Manufacture

H
Y
0 Vehicle Assembly
Op 100 Step 1
9 PRE-LOAD DOWEL PINS TO

relative to risk
FIXTURE

of process steps
Op 100 Step 2

Prioritized ranking
41 PRE-LOAD JACK SHAFT

G
G
SEAL TO FIXTURE
Op 100 Step 3
PRE-LOAD PRIMARY
0
HOUSING BUSHING TO
FIXTURE
Op 110
0 Pre-load bearing to fixture #2
Op 120
27 Pre-load main shaft oil seal to
H
mandrel
Importance

Op 200
54
Characteristics

H
H
Housing to fixture #1
Op 210
Ranked in order of

261
F
F
F
F

Operate press
Op 220
3
G

Retaining ring to top groove


Op 230
0
Reload fixture #1
Op 300
54
H
H

Housing to fixture #2
Op 310
81
F
H
H

Operate press
Process Steps

Op 320
3
G

Retaining ring to top groove


Op 330
0
Mandrel to main shaft bore I.D.
OP 340
0
Operate press
Op 350
0
Re-load fixture #2 and mandrel
Op 400
27
H

Housing to table
Op 410
0 Reserved
Primary Drive Manufacturing Process Steps

Op 420
45
F

Chain adj sub assy to housing


Op 430
9
G

Lubricate bushing & seal


Op 445
9
G

Move or stage for final assy


Op 10
0
O-ring to shifter tube
Op 500
0
Shifter tube to housing
PFMEA

Op 510
0
Clamp to shifter tube
Process Operation

Op 20
from Process Flow

0
Assemble shifter lever
0 Op 520
Wave washer to shifter lever
Op 530
0
causes/failure modes in

Shifter lever to shifter tube


Op 535
0
Que for final assy line
High/Medium Interactions are
Customer
Assessment

39
The Completed Characteristics Matrix
Phase III Process
System DFMEA
Sub-System DFMEA
QFD Operations

Component DFMEA
Phase IV
QFD
Process
Parameters /
High Priority Process Variables
Operations

SC’s & CC’s


Classification
of Characteristics Causes from
DFMEA’s

Special Characteristics Matrix


10 CRITICAL CHARACTERISTICS

S 9 Safety/Regulatory

E 8 SIGNIFICANT
V 7 CHARACTERISTICS
E 6 Customer Dissatisfaction
R 5
I 4 ANNOYANCE
T 3 ZONE
SC’s & CC’s
ALL OTHER CHARACTERISTICS
Y 2 Appropriate actions /
1 controls already in place
1 2 3 4 5 6 7 8 9 10
OCCURRENCE
Process Related
SC’s & CC’s Failure Modes Causes on
From all DFMEA’s on PFMEA PFMEA Key Control
Characteristics
Process FMEA
Inputs
•Failure Data •Process Flow
Control Plan
•Process •Line Layout
Capability •MFMEA

QFD Phase Progression 40


Summary

FMEA can be used creatively in continuous


processing.

Linking key customer requirements to process


outputs instead of standard product grade is
valuable.

Future customer requirements will drive new and


modified processes to achieve specialty results as a
normal practice

41
Q&A

This guideline is for training purposes only; Not ISO controlled

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