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667 – Leadership
Week 8
Rex Mitchell
Spring 2006
2nd Reflection Papers
Good work!
Almost all:
– Showed new learning
– Demonstrated insights
– Had good emergent questions
– Made this useful for you
Many identified specific actions
Power: potential ability to influence
behavior, events …get people to do things
they would not do otherwise
Framing
Information and analysis
Interpersonal influence
Timing
Structure
Symbolic actions
Framing
In addition to our earlier points, consider
Pfeffer ch. 10
Anchoring effects
– Gordon Liddy example (ch. 10, p.189)
– Sales
– Charity fund-raising
Counteracting commitment
– Twelve Angry Men film
Strategies for Using Power Effectively
Framing
Framing
Information and analysis
Interpersonal influence
Timing
Structure
Symbolic actions
Interpersonal Influence As a
Political Tactic
Three topics in Pfeffer ch. 11:
– Social proof (we are influenced by what our
colleagues are saying and doing)
– Use of ingratiation
What else?
Interpersonal Influence: Social Proof
Momentum is very important in affecting a
decision or accomplishing something. Once a
social consensus begins to develop in one
direction, it is difficult to change
Framing
Information and analysis
Interpersonal influence
Timing
Structure
Symbolic actions
Timing
Timing Is (Almost) Everything
Framing
Information and analysis
Interpersonal influence
Timing
Structure
Symbolic actions
Using Structure As a Tactic
Some managers use structure for tactical
advantage
Although organizational design should be
used to ensure efficient operation
(ch. 14, p.268) Divide and conquer
(271) Expansion of one's domain
(274) Use task forces and committees to
institutionalize your power and diffuse
responsibility for decisions, co-opt others
Strategies for Using Power Effectively
Framing
Information and analysis
Interpersonal influence
Timing
Structure
Symbolic actions
Symbolic Actions As a
Power Tactic
Language, Ceremonies, and Settings
(ch. 15, p.279) Given the choice of
influencing you through your heart or your
head, I will pick the heart
Using political language, settings, and
ceremonies effectively elicits powerful
emotions in people, and these emotions
interfere with or becloud rational analysis
Instrument 6, Use of Influence
Tactics
Review your self-assessment, particularly
noting relatively high or low usage items
Identify two or more tactics with which you
would like to experiment – increasing or
decreasing usage
Make some notes for yourself
Share with a neighbor
Power Dynamics
Pfeffer ch. 16
www.csun.edu/~hfmgt001/politics.doc
Organizational Politics
Processes, actions, behaviors through which
potential power is utilized and realized
Used to achieve power, either directly or
indirectly
Informal approaches to gaining power through
means other than merit or luck
Way to reconcile differences through
consultation and negotiation
Neither good nor bad, intrinsically
Necessary for effective leadership
Factors Contributing to Politics
Surprising boss
Bypassing boss