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RESEARCH

METHODOLOGY
(Business Research Methods)

Week 2

29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 1
What is Research? (1)

There are many accepted definitions for the term


“research”, for example:

Research is an active, diligent and systematic process of


inquiry in order to discover, interpret or revise facts,
events, behaviours, or theories, or to make practical
applications with the help of such facts, laws or theories.
The term ‘research’ is also used to describe the collection
of information about a particular subject

(Encyclopedia Wikipedia)

29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 2
What is Research? (2)

Other insightful definitions of “research” are:

 Systematic, intensive, patient study and investigation in some field of knowledge,


usually employing the techniques of hypothesis and experiment, whose purpose
is to reveal new facts, theories, or principles

 Means a systematic investigation, including research development, testing and


evaluation, designed to develop or contribute to generalizable knowledge

 Systematic study directed toward more complete scientific knowledge or


understanding of the subject studied

29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 3
Types and Scope of Research

BASIC TYPES OF RESEARCH APPLIED

Non-Specificity Specificity

Research is undertaken in numerous scientific disciplines, e.g.:

 Natural / Physical Sciences


 Social Sciences
 Management Sciences
 Humanities

29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 4
The Dimensions of Research

Theories

Concepts Deductive
Reasoning

RESEARCH
Propositions

Scientific Method Inductive


Reasoning
Hypotheses

Empiricism

29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 5
What is a Theory? (1)
Zikmund (p. 41) has defined a theory as “a coherent set of general
propositions, used as principles of explanation of the amount of the
apparent relationships of certain observed phenomona”

Concepts (or constructs) are the basic building blocks of theory


development. A concept (or construct) is a generalized idea about a
class of objects, attributes, occurrences, or processes that have been
given a name. A concept (or construct) may vary in terms of the level of
abstraction

Examples: Productivity, Leadership, Morale, Assets, Inflation

29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 6
What is a Theory? (2)
A proposition is a statement concerned with the relationship between concepts. It
asserts a universal connection and logical linkage between concepts. Propositions
are at a higher level of abstraction than concepts

Example: Smoking is injurious to health

Hypotheses are propositions which are empirically testable. They are usually
concerned with the relationships between variables

Example: Increasing salary by 10% will double the production

29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 7
The Abstraction Ladder

Theory Abstract Level

Propositions
Levels of
Abstraction

Concepts / Constructs

Observations of Objects,
Events and Occurrences (Reality) Empirical Level

29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 8
Qualities of a Good Theory (1)

“A theory is a good theory if it satisfies two


requirements. It must accurately describe a large
class of observations on the basis of a model
that contains only a few arbitrary elements. And
it must make definite predictions about the result
of future observations”

Stephen Hawking, A Brief History of Time, 1988

29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 9
Qualities of a Good Theory (2)
Often, competing theories are put forth to explain certain phenomena.
One cannot really be 100% certain that a given theory is correct
because, no matter on how many occasions the results of experiments
agree with the theory, there may come an occasion when some do not

Theories must be:


Objective
Verifiable (i.e. within the accepted margins of error)
Falsifiable / disprovable

Good theories must understand, explain and predict

29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 10
Example of a Theory: Voluntary Job Turnover
Labour market conditions, number of
organizations, personal characteristics,
And other partial determinants
of ease of movement

Perceived ease of movement (e.g.


Job Performance

Expectation of finding alternatives,


unsolicited opportunities) Intention Voluntary
To Job
Quit Turnover
Perceived desirability of movement
(e.g. job satisfaction)

Equity of pay, job complexity, participation


In decision-making, and other partial Zikmund, pp. 44 - 45
Determinants of desirability of movement
29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 11
Deductive Reasoning

Theory

Using deductive reasoning, one


starts with a given theory as the
Hypotheses basis for which we develop
hypotheses and then confirm
these with specific
data acquired using observation
or experimentation
Observation
(Is our theory valid or not?)

Confirmation

29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 12
Inductive Reasoning

Observation

Using inductive reasoning, one


starts with a specific observation
Pattern
as the basis for which we develop
a general pattern and tentative
hypothesis as the foundation
of a theory
Tentative Hypothesis

Theory

29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 13
The Scientific Method
The “scientific method” is basically an overarching perspective
on how scientific investigations should be undertaken. It can, in
effect, be considered as a complete set of principles and
methods that help researchers in all scientific disciplines obtain
valid results for their research studies, and which includes the
provision of clear and universally accepted guidelines for
acquiring, evaluating and communicating information in the
context of a research study

The goals of scientific research are, broadly speaking, to


understand, explain and predict

29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 14
Elements of the Scientific Method

 Empirical Approach
 Observation
 Questions
 Hypotheses
 Experiments
 Analysis
 Conclusion
 Replication

29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 15
Elements of the Scientific Method
(Empirical Approach)

Evidence-based approach. The guiding principle


behind all research conducted in accordance
with the scientific method

Data derived from direct, systematic and careful


observation and experimentation (as opposed to
speculation, intuition, opinions, hunches, gut
feeling)

29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 16
Elements of the Scientific Method
(Observation)
Awareness of the real / physical / social world in which
we exist. This, in turn, gives rise to questions as the
basis for research studies or investigations

Operational Definitions – Ensures consistency when


researchers talk about or are interested in undertaking or
replicating research on the same phenomenon.
Example: What is “exercise”?

29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 17
Elements of the Scientific Method
(Questions)
Making an answerable question out of a research idea. The
question must be answered using available and established
scientific research techniques and procedures. Scientific
Analysis should not be attempted on questions which cannot
be answered

Example of an answerable question: Can regular exercising


reduce an individual’s cholesterol level?

Example of a (currently) unanswerable question: Is time


travel possible?

29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 18
Elements of the Scientific Method
(Hypotheses)
Hypotheses attempt to explain phenomena of interest. A hypothesis is a
proposition which is empirically testable. It usually seeks to explain
relationships between variables, and predict, and must be falsifiable

Typical hypotheses structures:

Conditional - If Condition X is fulfilled, then Outcome Y will result


Correlational - The value of Variable B is observed to be related with
changes in the value of Variable A
Causal – The value of Variable ψ determines the value of Variable ξ

29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 19
Elements of the Scientific Method
(Experiments)

Experiments are basically about measuring phenomena


and collecting accurate and reliable data which are used
for analysis and evaluation

Accuracy – Correctness of the Measurement


Reliability – Consistency of the Measurement

29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 20
Elements of the Scientific Method
(Analysis)
Analysis is about the use of qualitative or quantitative tools and
techniques to process data

Quantitative tools and techniques are considered more


desirable (objective) than qualitative tools and techniques

Statistical analysis is typically used to quantitatively analyze


data acquired in research studies

29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 21
Elements of the Scientific Method
(Conclusions)
Based on the results of the analysis conducted, and used to
support or refute a hypothesis

When undertaking research, conclusions should only be


based on the available data and not broadened to include
statements which are not supported by the data

Example: If the research analysis shows that two variables are


correlated (related), do not assert also that a causal
relationship exists between them

29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 22
Elements of the Scientific Method
(Replication)
The purpose of replication is to ensure that if the same
research study is conducted with different participants (i.e.
researchers, research subjects), then the same results are
achieved

Replication establishes the reliability of a research study’s


conclusions

Conclusions are often based on the results of one research


study (aberration effect) which may not be accurate

29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 23

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