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Understanding and
conceptualizing interaction
Question 1
Understanding the problem
space
– What do you want to create?
– What are your assumptions?
– What are your claims?
Right – In science
it’s usually much
easier to define the
“problem space”
you are working in.
In ID, however,
understanding “the
problem”
takes as much
time as
solving it!
A framework for analyzing
the problem space
• Are there problems with an existing product or user
experience?
• Why do you think there are problems?
• How do you think your proposed design ideas might
overcome these?
• When designing for a new user experience how will the
proposed design extend or change current ways of
doing things?
Question 2
Main components
• Metaphors and Analogies.
• Concepts
• Relationships
• Concept User Experience Goals.
Benefits
• How do users understand the interaction model?
• Not to become narrowly focused early on
• Establish a set of common terms they all understand
and agree upon
• Reduce the chance of misunderstandings and confusion
arising later on
A classic conceptual model:
the spreadsheet
www.bricklin.com/history/refcard5.htm
The Star interface
Interface metaphors
• Designed to be similar to a physical entity but also has
own properties
– e.g. desktop metaphor, search engine
Question 3
Benefits of interface
metaphors
• Makes learning new systems easier
• Helps users understand the underlying conceptual
model
Problems with interface
metaphors (Nelson, 1990)
• Break conventional and cultural rules
– e.g., recycle bin placed on desktop
• Can constrain designers in the way they conceptualize a
problem space
• Conflict with design principles
• Forces users to only understand the system in terms of
the metaphor
• Designers can inadvertently use bad existing designs
and transfer the bad parts over
Interaction types
• Instructing
• Conversing
• Manipulating
• Exploring
Question 4
Conversing
• Like having a conversation with another human
• Examples include search engines, advice-giving systems
and help systems
• Also included, of course, is having a real conversation
with another human, like texting!
Question 5
Manipulating
• Exploit’s users’ knowledge of how they move and
manipulate in the physical world
Right – DM in action.
The perfectly intuitive
interface?
Core principles of DM
• Continuous representation of objects and actions of
interest
Question 6
A virtual world
Extra Credit
• Take a look at
http://ignorethecode.net/blog/2009/10/13/10_gui/ and
write a review of the proposed mode of interaction.
Question 7
Cartoon of the day
From http://search.dilbert.com/search?w=easy+to+use&asug=eas&view=list&filter=type%3Acomic.