Documente Academic
Documente Profesional
Documente Cultură
• Communication Skills
• Adaptibility & Creative Responses to Setbacks
• Personal Management, Confidence etc.
• Functioning in Group
• Effectiveness in Organization, Leadership etc.
COMMUNICATION SKILLS
• Reading
• Listening
• Writing
• Speaking
ESSENTIALS FOR GOOD WRITING &
SPEAKING
• Command on the Subject
• Self-confidence
• Linguistic Ability
• Emotional Stability
• First Listen, Then be Listened
• No loud Speaking but Putting Strong Logic
• Give Respect, Earn Respect
• No Emotional Involvement
INTERACTIONS
• Boss to Subordinate & Vice Versa
• Senior to Junior & Vice Versa
• Elderly to Youngsters & Vice Versa
• Consultant to Client & Vice Versa
• Consultant to Contractor & Vice Versa
• Client to Contractor & Vice Versa
• Engineers to Bureaucrats
• Engineers to Politicians
• Engineers to Police / Army
The above interactions demand different
communication protocols.
MAIN RULES FOR EFFECTIVE WRITTEN
COMMUNICATIONS
• Use easy and simple language
• Use short sentences
• Use unambigious sentences
• Use direct sentences
• Use active voice
• Use First Person in lieu of Third Person
• Use structurally & grammatically correct English
• Use logical flow and articulation
• Use proper salutation & wrapping-up
• Prompt the desired action in the end
MAIN RULES FOR EFFECTIVE ORAL
COMMUNICATIONS
• Prepare well on the subject
• Speak on your turn and remain to the point
• Give respect and remain decent
• In place of loud tone, give weighty argument
• Use simple but lucid language & accent
• Use different methodology for technical and non-technical
people
• Give regard to the time available
• Do not be shy and do not hide / cover up important events
which may cause criticism
• Do not get impressed unduly & divulge the truth
• While conversing or presenting to seniors, does not mean that
you accept wrong things
• Give eye ball to eye ball contact
REASONS FOR THE PROBLEM