Why am I doing

this kind work ?

Is this a part of my job ? This is a work of customer

service guy not my I am a
sales guy ?

I was not doing this in my

previous job why should I
do it here
Job Description

Basically we have to by two types of job vacancy

Vacancy

Customer
Sales
Service

Fresher / Business Customer

Customer
Trainees / Development Sales Manager Service
Service CPD
Executives Manager Executive
 Sales fresher’s / trainee / Executive

Interpersonal skills
Self Motivating
Building Strong Relationships
Persuasiveness
Good Listening
Self Confident
Team Player
Punctual
Intelligent
Should Work As Per Systems And Prepare Reports
Ability To Face Challenges
Friendly And Cordial
Love For Door To Door Sales
Transparent In Working

Experience
6 months to 1 year
Experience in door to door to selling
Preferably must have at least done 10-15 sales call per week
 Sales fresher’s / trainee / Executive

Job Description
Training and learning about the product
Prospect and Identify potential customers
Typically meeting 2-4 customer per day ( 2- existing and 2 new customers)
Working from Monday to Friday full day and Saturday half day
Timing 10: am sharp reporting time
expected to move out for call at 12:00 noon
Prepare Report of the calls done previous day and calls for the day
Targets to b achieved / revenue
Weekly reporting to Sales Manager
For Large customer to take seniors along for meeting
once business deal is closed with a new client then introduce the client to
customer service

Prospect Growth
If above factors are achieved then can be promoted to Business
Development Manager and will have sales incentive , travelling opportunities
 Business Development Manager
Interpersonal skills
Self Motivating
Building Strong Relationships
Persuasiveness
Good Listening
self confident
Team Player
punctual
Intelligent
Should work as per systems and prepare reports
Ability to face challenges
friendly and cordial
love for door to door sales
transparent in working
Strong Computer and Communication skills

Experience
2-4 YEARS
Must have acquired at least one large corporate account in last 6 months
Knowledge of freight forwarding
Relevant work experience
Excellent presentation skills
Prospect and Identify potential customer
 Business Development Manager

Job Description
Typically meeting 2-4 customer per day ( 2- existing and 2 new )
Working from Monday to Friday full day and Saturday half day
Timing 10: am sharp reporting time expected to move out
for call at 12:00 noon
Prepare Report of the calls done previous day and call
for the day
Targets to b achieved / revenue
Weekly reporting to Sales Manager
For Large customer to take seniors along for meeting
once business deal is closed with a new client then introduce the client to
customer service
Business should be converted within 45 days of joining

Prospect Growth
if above factors are achieved then can be promoted to sales manager
if possesses good man- management skills
Interpersonal skills General manager / Sales Manager
Motivating
Building Strong Relationships
Persuasiveness
Good Listening
self confident
punctual
Intelligent
Should work as per systems and prepare reports
Ability to face challenges
Integrity
Quality of team Leader
Conflict handling capabilities between people
Lead by example and actions
Excellent communication skills
High ethics
System driven
cordially working with seniors
transparent in working
Excellent Computer and Communication skills
 General manager / Sales Manager
Experience
3-4 YEARS in Managerial Position
Must have acquire at least 3-4 co-prorate client
Worked with sales team in past for at least 2-4
years
Knowledge of freight forwarding
Relevant work experience
Excellent presentation skills
Prospect and Identify potential customer

Job Description
to Develop Corporate clients
Cover at least 5-7 meetings with new and potential
clients per week
Identify and hire sales people
To generate leads
Conduct sales meeting for personal and team

Performance
To set up periodic review meetings ensuring sales
operates in discipline and culture
to inculcate positive work environment and build
performance driven culture in the company
Interpersonal skills Customer Service Executive

Friendly and Cordial

Good communication skills
Team player
Should be able to handle pressure
Should be able to handle conflicts and problems
with customers
Good Listening
Intelligent
Should work as per systems and prepare reports
Ability to face challenges
Building Strong Relationships
Should have patience
Computer Literate
transparent in working
Organized , neat
Forecast planning and action
Anticipate problem and advise the solution to
customer
should be able to answer and predict customer
queries before they ask
 Customer Service Executive

Experience

1-2 years exp in freight forwarding

should be able to co-ordinate with overseas partners
Have to Liaise with Customer, Carriers, and agents
co-ordinate shipment from receiving till delivery
tracking shipment updating customer queries
Co-ordinate on sales queries
Accompany sales person for sales call or general meet with customer
if required
develop good relation with customers
 Customer Service CPD
Interpersonal skills
Friendly and Cordial
Good communication skills
Team player
Should be able to handle pressure
Should be able to handle conflicts and problems with customers
Good Listening
Intelligent
Should work as per systems and prepare reports
Ability to face challenges
Building Strong Relationships
Should have patience
Computer Literate
transparent in working
Organized , neat
Forecast planning and action
Anticipate problem and advise the solution to customer
should be able to answer and predict customer queries before they
ask
 Customer Service CPD

Experience

2-3 years exp in freight forwarding

should be able to co-ordinate with overseas partners
should be able to co-ordinate with vendors
Have to Liaise with Customer, Carriers, and agents
co-ordinate shipment from receiving till delivery
tracking shipment updating customer queries
Co-ordinate on sales queries
Accompany sales person for sales call or general meet with customer if required
develop good relation with customers
Prepare reports
Thank you