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Business as a open system

bakshi
BUSINESS AS A SYSTEM AND ITS PARTS
•Business is considered as organizational system
where economic resources (input) are
transformed by various operations (processes)
into goods/ services (output)
•Information system provides (feedback) on the
system to the management for the direction and
maintenance of the system (control) as it
exchanges input & output with its
(environment.)
•A system has various sub system, boundary,
which separates it self from external
environment, and defines its operational
territory.
marketing

Human
people resource Information
manufact
system uring
data

software
finance
hardware

networks

Diagrammatic representation
SALES FINANCE
ANDPRODUCTI LOGISTIC PERSONN AND
ON S EL
MARKETING ACCOUNTIN
STRATEGIC G
DATA
PLANNING
MODEL BASE
TACTICAL MANAG
BASE
CONTROL EMENT
SYSTEM
(DBMS)
OPERATIONAL
MANAGEMENT

COMMON
TRANASACTION APPLICATION
PROCESSING

UNIQUE
FILES
COMMON DATA BASE
DATABASE
NON SUPPORTIVE
CLINICAL CLINICAL SUB ENGINEERING
ADMINIS
SUB SYSTEM SUB SYSTEM SYSTEM TRATIVE SUB SYSTEM

STRATEGIC SUB
SYSTEM DATA
PLANNING
MODEL BASE
TACTICAL MANAG
BASE
CONTROL EMENT
SYSTEM
(DBMS)
OPERATIONAL
MANAGEMENT

COMMON
TRANASACTION APPLICATION
PROCESSING

UNIQUE
FILES
COMMON DATA BASE
DATABASE
• MIS in the hospital has following
MIS

FUNCTIONAL SUBSYSTEM ACTIVITY SUBSYSTEM


1.CLINICAL SUBSYSTEMS 1.STRATEGIC SUBSYSTEM
2.NONCLINICAL/PARA MEDICAL 2.TACTICAL SUBSYSTEM
SUBSYSTEM
3.SUPPORTIVE SUBSYSTEM 3.OPERATIONAL SUBSYSTEM
4.ADMINISTRATIVE SUBSYSTEM
5.ENGINEERING SUBSYSTEM

1
2
1 2 3 4 5 3
OTHER
OTHER
SYSTEMS OTHER
SYSTEMS
SYSTEMS

competitors community

c
CONTROL
G u
o s
v t
t Feedback o
Feedback m
Signals Signals e
MANAGEMENT r
CONTROL CONTROL
s
SIGNALS SIGNALS

INFORMATION SYSTEM

s
s
t
u OUTPUT
INPUT PROCESS o
p
c
p
k
l
•PRODUCT,SERVICE,PAYMENT, h
i •MAN,MECHINE,MATERIAL,L •PRODUCTION,DEVELOPM
INFORMATION ETC o
e AND,FACILITIES,ENERG,ECO ENT,DELIVERY,CUSTOMER l
r NOMIC RESOURCES,ETC SERVICE,ETC d
s
e
r
System Boundary s

Labor union Financial institution

OTHER OTHER
OTHER
SYSTEMS SYSTEMS
OTHER
OTHER
SYSTEMS OTHER
SYSTEMS
SYSTEMS

competitors community

c
CONTROL
G u
o s
v t
t Feedback o
Feedback m
Signals Signals e
MANAGEMENT r
CONTROL CONTROL
s
SIGNALS SIGNALS

INFORMATION SYSTEM

s
s
t
u
PROCESS OUTCOME o
p STRUCTURE c
p
k
l
•INFRASTRUCTURE,TECHNOLOGY,PE •CURED PATIENT,LAMA,DEAD h
i •DIAGNOSTICS,THERAPEU
OPLE, BODY, REFERENCE o
e TICS,SUPPORTIVE,ADMINI
PATIENTS,FACILITIES,MONEY,ECON l
r OMIC RESOURCES,ETS STRATIVE ETC d
s
e
r
System Boundary s

Labor union Financial institution

OTHER OTHER
OTHER
SYSTEMS SYSTEMS
SYSTEMS
Information system classification for a production unit

Information
system

Support Operational Managemen Support


business support t support managerial
operations system system decision
making

Transaction Process Enterprise Management Decision Executive


processing control collaboratio information support informatio
system system n system system system n system
Processing Team and Pre specified Interactive Information
Control of
business work group reporting to decision tailored for
industrial
transaction collaboration managers support executives
processing
Information system classification for a hospital

Information
system

Hospital Support
Support Hospital managerial
business Operational Managemen decision
operations support t support making
system system

Transaction Data Enterprise Hospital Hospital Executive


processing capture collaboratio information Decision informatio
system system n system system support n system
Processing Capturing of Pre specified system Information
Team and
business data at point work group reporting to tailored for
Interactive
transaction of origin collaboration managers executives
decision
“(EDI,POS,PR
support
OCESS
CONTROL)
1 Raw material production
system sub system

Raw Use of
2 material inventory
production
sub system
system or buffer
sorted
Stored retrieved

Data
generated evaluated edited utilized

destroyed
synthesized
Data life cycle

Data vs. Information


•There is a difference between the terms data and
information.