Documente Academic
Documente Profesional
Documente Cultură
METHODOLOGY
April 1, 2019
Foundations of Research
Surveys
Interviews
Observation
Experiments
Archival and Historical Data
Qualitative Analysis
Quantitative Analysis
Market Potentials
Market Share
Market segmentation
Market characteristics
Sales Analysis
Establishment of sales quotas
Distribution channels
New product concepts
Test markets
Advertising research
Buyer behaviour
Customer satisfaction
Website visitation rates
Research Methodology by Dr.Suresh B. Pathare 16 April 1, 2019
Information Systems Research
Ecological Impact
Legal Constraints on advertising and promotion
Sex, age and racial discrimination / worker equity
Social values and ethics
A firm wants to produce and market a new product but first wants to ascertain if there
is a potential consumer demand for this product in markets x,y and z
a multinational firm wants to establish a production facility in another country after
determining its technical and economic feasibility
A government agency wants to ascertain the satisfaction level of its employees, the
causes for any possible discontent, and propose a scheme for enhancing this level
A financial institution wants to invest in commodities and commissions a study to
determine the past trends and forecast future returns in a portfolio of commodities
The CEO of a firm wants to undertake a SWOT-Analysis as part of his plan to redefine his
organization’s priorities
System #1:
– Basic research
– Applied research
System #2:
– Quantitative research
– Qualitative research
System #3:
– Experimental research
– Non-experimental research
Applied Research is done to solve specific, practical questions; for policy formulation,
administration and understanding of a phenomenon.
Aims at finding solution for an immediate problem facing a society or an industry/
business organizations. Aims at solving specific problems. Aims at establishing policy
programs that will help to improve social life. Types of applied research are action research,
social impact studies, cost-benefit analysis, evaluation research.
Applied research refers to scientific study and research that seeks to solve practical
problems. Applied research is used to find solutions to everyday problems, cure illness, and
develop innovative technologies, rather than to acquire knowledge for knowledge's sake.
For example, applied researchers may investigate ways to:
a. Improve agricultural crop production
b. Treat or cure a specific disease
c. Improve the energy efficiency of homes, offices, or modes of transportation.
Advantages:
The people individual studied are unaware so they act naturally or as they usually do in
everyday situation
It is less expensive and time consuming than quantitative experiments
Collects a large amount of notes for detailed studying;
As it is used to describe and not make any conclusions it is to start the research with it.
Disadvantages:
Descriptive research requires more skills.
Does not identify cause behind a phenomenon
Response rate is low in this research.
Results of this research can change over the period of time.
Advantages
Quantitative research allows the researcher to measure and analyse data.
The researcher is more objective about the findings of the research.
Quantitative research can be used to test hypotheses in experiments because of its
ability to measure data using statistics.
Disadvantages
The main disadvantage of quantitative research is the context of the study or
experiment is ignored.
Quantitative research does not study things in a natural setting or discuss the meaning
things have for different people.
A large sample of the population must be studied for more accurate results
Advantages:
It enables more complex aspects of a persons experience to be studied
Fewer restriction or assumptions are placed on the data to be collected.
Not everything can be quantified, or quantified easily, Individuals can be studied in more
depth
Good for exploratory research and hypothesis generation
The participants are able to provide data in their own words and in their own way
Disadvantages
It is more difficult to determine the validity and reliability of linguistic data
There is more subjectivity involved in analysing the data.
“Data overload” – open-ended questions can sometimes create lots of data, which can
take along time to analyse!
Time consuming
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Types Of Research
Alternative to Research
Authority
Tradition
Common sense
Media myths
Personal experience
Common Sense :
You rely on what everyone knows and what “just makes sense”.
It is about ordinary reasoning.
It can originate from tradition
Media Myths:
Media tends to perpetuate the myths of a culture.
Personal Experience:
If something happens to you, if you personally experience it or see it, you
accept it as true.
Research provides the basis for nearly all government policies in our
economic system.
Research has its special significance in solving various operational and
planning problems of business and industry.
Operations research and market research along with motivational
research are considered crucial and their results assists in taking
business decisions.
Research is equally important for social scientists in studying social
relationships and in seeking answers to various social problems.
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Research Methods Versus Methodology
All those methods which are used by the researcher during the course of
studying his research problems are termed as research methods.
Review
Concepts
Design
And
Research Collect Interpret
Define theories Formulate Analyse
(Including Data and
Research hypothesis Data
Sample report
Problem
Review Design)
F F
Previous
I Research III IV V
findings VI VII
F Feed Back
II
F FF Feed Forward
RESEARCH PROCESS
Formulating the research problem
Extensive literature survey
Development of working hypothesis
Preparing the research design
Determining sample design*
Collecting the data**
Execution of the project
Analysis of the data
Hypothesis testing
Generalization and interpretation
Presentation of the report or presentation of the results.
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Determining sample design*
By observation
Through personal interview
Through telephonic interviews
By mailing of questionnaires
Through schedules
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Components of Research
(layout of report)
1. Preliminary pages –Title and date followed by acknowledgements and
foreword. Then there should be table of contents followed by list of tables
and list of illustrations (if any) , list of figures (if any).
2. Introduction
3. Statement of the Problem
4. Review of Literature
5. Objectives of the Study
6. Hypotheses for the Study
7. Research Design and Methodology
8. Conceptual Framework
9. Report Writing and Implications of the Study
10. Financial Assistance Required
11. Conclusion
12. Select Bibliography
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Criteria of a Good Research
Uncontrollable variables
Human tendencies
Time and money
Lack of computerization
Insufficient interaction between university research
departments and business establishments
Lack of confidence on the part of business units to give
information
There must be an individual or a group which has some difficulty or the problem.
There must be some objective(s) to be attained at. If one wants nothing, one cannot
have a problem.
There must be alternative means (or the courses of action) for obtaining the
objective(s) one wishes to attain. This means that there must be at least two means
available to a researcher for if he has no choice of means, he cannot have a problem.
There must remain some doubt in the mind of a researcher with regard to the
selection of alternatives. This means that research must answer the question
concerning the relative efficiency of the possible alternatives.
There must be some environment(s) to which the difficulty pertains.
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Formulating a Research Problem
Broadly speaking, any question that you want answered and any assumption or
assertion that you want to challenge or investigate can become a research problem
or a research topic for your study.
However, it is important to remember that not all questions can be transformed into
research problems and some may prove to be extremely difficult to study.
According to Powers, Meenaghan and Twoomey , ‘Potential research questions may
occur to us on a regular basis, but the process of formulating them in a meaningful
way is not at all an easy task.’
As a newcomer it might seem easy to formulate a problem but it requires
considerable knowledge of both the subject area and research methodology.
Once you examine a question more closely you will soon realise the complexity of
formulating an idea into a problem which is researchable.
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The importance of formulating a research problem
The formulation of a research problem is the first and most important step of the
research process.
It is like the identification of a destination before undertaking a journey. In the absence of
a destination, it is impossible to identify the shortest – or indeed any – route.
Similarly, in the absence of a clear research problem, a clear and economical plan is
impossible.
To use another analogy, a research problem is like the foundation of a building.
The type and design of the building are dependent upon the foundation.
If the foundation is well designed and strong you can expect the building to be also.
The research problem serves as the foundation of a research study: if it is well
formulated, you can expect a good study to follow.
According to Kerlinger: If one wants to solve a problem, one must generally know what
the problem is.
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TECHNIQUE INVOLVED IN DEFINING A PROBLEM
First of all the problem should be stated in a broad general way, keeping in view either some practical
concern or some scientific or intellectual interest.
For this purpose, the researcher must engage himself thoroughly in the subject matter concerning
which he wishes to pose a problem.
In case of social research, it is considered advisable to do some field observation and as such the
researcher may undertake some sort of preliminary survey or what is often called pilot survey. Then the
researcher can himself state the problem or he can seek the guidance of the guide or the subject
expert in accomplishing this task.
Often, the guide puts forth the problem in general terms, and it is then up to the researcher to narrow
it down and phrase the problem in operational terms.
In case there is some directive from an organizational authority, the problem then can be stated
accordingly.
The problem stated in a broad general way may contain various ambiguities which must be resolved by
cool thinking and rethinking over the problem.
At the same time the feasibility of a particular solution has to be considered and the same should be
kept in view while stating the problem.
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Understanding the nature of the problem
The next step in defining the problem is to understand its origin and nature clearly.
The best way of understanding the problem is to discuss it with those who first raised it
in order to find out how the problem originally came about and with what objectives in
view.
If the researcher has stated the problem himself, he should consider once again all
those points that induced him to make a general statement concerning the problem.
For a better understanding of the nature of the problem involved, he can enter into
discussion with those who have a good knowledge of the problem concerned or similar
other problems.
The researcher should also keep in view the environment within which the problem is to
be studied and understood.
This means that the researcher must be well-conversant with relevant theories in the field, reports and records
as also all other relevant literature.
He must devote sufficient time in reviewing of research already undertaken on related problems. This is done
to find out what data and other materials, if any, are available for operational purposes. “Knowing what data
are available often serves to narrow the problem itself as well as the technique that might be used.”
This would also help a researcher to know if there are certain gaps in the theories, or whether the existing
theories applicable to the problem under study are inconsistent with each other, or whether the findings of the
different studies do not follow a pattern consistent with the theoretical expectations and so on.
All this will enable a researcher to take new strides in the field for furtherance of knowledge i.e., he can move
up starting from the existing premise. Studies on related problems are useful for indicating the type of
difficulties that may be encountered in the present study as also the possible analytical shortcomings.
At times such studies may also suggest useful and even new lines of approach to the present problem.
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Literature review
The literature review is an integral part of the research process and makes a
valuable contribution to almost every operational step.
It has value even before the first step; that is, when you are merely thinking
about a research question that you may want to find answers to through your
research journey.
In the initial stages of research it helps you to establish the theoretical roots of
your study, clarify your ideas and develop your research methodology.
Later in the process, the literature review serves to enhance and consolidate
your own knowledge base and helps you to integrate your findings with the
existing body of knowledge.
If you do not have a specific research problem, you should review the literature in your
broad area of interest with the aim of gradually narrowing it down to what you want to
find out about.
After that the literature review should be focused around your research problem.
There is a danger in reviewing the literature without having a reasonably specific idea of
what you want to study.
It can condition your thinking about your study and the methodology you might use,
resulting in a less innovative choice of research problem and methodology than
otherwise would have been the case.
Hence, you should try broadly to conceptualize your research problem before
undertaking your major literature review.
Finally, the researcher must sit to rephrase the research problem into a working
proposition.
Once the nature of the problem has been clearly understood, the environment
(within which the problem has got to be studied) has been defined, discussions
over the problem have taken place and the available literature has been
surveyed and examined, rephrasing the problem into analytical or operational
terms is not a difficult task.
Through rephrasing, the researcher puts the research problem in as specific
terms as possible so that it may become operationally viable and may help in the
development of working hypotheses.*
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The following points must also be observed while
defining a research problem:
Technical terms and words or phrases, with special meanings used in the
statement of the problem, should be clearly defined.
Basic assumptions or postulates (if any) relating to the research problem should
be clearly stated.
A straight forward statement of the value of the investigation (i.e., the criteria
for the selection of the problem) should be provided.
The suitability of the time-period and the sources of data available must also be
considered by the researcher in defining the problem.
The scope of the investigation or the limits within which the problem is to be
studied must be mentioned explicitly in defining a research problem.
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AN ILLUSTRATION
In view of all such ambiguities the given statement or the question is much too general to be amenable to analysis.
Rethinking and discussions about the problem may result in narrowing down the question to:
“What factors were responsible for the higher labour productivity of Japan’s manufacturing industries during the decade 1971 to 1980
relative to India’s manufacturing industries?”
This latter version of the problem is definitely an improvement over its earlier version for the various ambiguities have been removed to the extent
possible.
Further rethinking and rephrasing might place the problem on a still better operational basis as shown below:
“To what extent did labour productivity in 1971 to 1980 in Japan exceed that of India in respect of 15 selected manufacturing industries?
What factors were responsible for the productivity differentials between the two countries by industries?”
Research Methodology by Dr.Suresh B. Pathare 65 April 1, 2019
CONCLUSION