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Testing procedures
Logbooks
Good Manufacturing Practices
(cont'd)
16. Good practices in production
General
Prevention of cross-contamination and bacterial
contamination during production
Processing operations
Packaging operations
17. Good practices in quality control
Control of starting materials and intermediate,
bulk and finished products
Test requirements
Batch record review
Stability studies
GMP is actually Good Common Sense
Quality Management
Quality Assurance
GMP
• Primary materials
• People
• Procedure
•
•• Processes defined
and recorded
Quality Assurance
Quality assurance is a management tool
Director
QA
Complaints: Principle
“All complaints and other information concerning
potentially defective products must be carefully
reviewed according to written procedures and
corrective action should be taken.”
Complaints Procedure
Designated responsible person:
To handle complaint
Decide on measure to be taken
May be authorized person - if not, must
advise authorized person of results
Sufficient support staff
Access to records
Written procedure (SOP):
Describes action to be taken
Includes need to consider a recall (e.g.
possible product defect)
Complaints Procedure – cont'd
• Thorough investigation:
• QC involved
• With special attention to establish whether
"counterfeiting" may have been the cause
• Fully recorded investigation – reflect all the
details
• Due to product defect (discovered or
suspected):
• Consider checking other batches
• Batches containing reprocessed product
Complaints Procedure – cont'd
Investigation and evaluation should result in
appropriate follow-up actions
May include a "recall"
All decisions and measures taken should be
recorded
Referenced in batch records
Records reviewed - trends and recurring
problems
Complaints - other actions
Inform competent authorities in case of
serious quality problems such as:
Faulty manufacture
Product deterioration
Counterfeiting
Have a thorough recall procedure that is
consistent with the complaints handling
procedure
Trend complaints, their investigations and
results
Self-Inspection
• Purpose is to evaluate whether a company’s
operations remain compliant with GMP
• The programme should
• cover all aspects of production and quality
control
• be designed to detect shortcomings in the
implementation of GMP
• recommend corrective actions
• set a timetable for corrective action to be
completed
• Should be performed routinely
• Also on special occasions such as
• Recalls
• Repeated rejections
Self-Inspection (cont'd)
Performed by team appointed by management,
with:
authority
sufficient experience, expertise in their own
field. knowledge of GMP
may be from inside or outside the company
Frequency should normally be at least once a
year
May depend on company requirements
Size of the company and activities
Self-Inspection (cont'd)
Report prepared at completion of inspection,
including:
results
evaluation
conclusions
recommended corrective measures
Follow-up action
Effective follow-up programme
Company management to evaluate both
the report and corrective actions
Summary and conclusions:
• GMP compliance is not an option
• Quality should be built into the product
• GMP's are very similar and are really Good
Common Sense
• Good Practices cover all aspects of
manufacturing activities prior to supply
• The role and involvement of senior management
is crucial