Information System Management

I-FLEX SOLUTIONS LIMITED

Guiding Principles of Company

Submitted To – Submitted By–

 Domain expertise and specialization

 From Generalist to Specialist

 A move which transformed Oracle’s business model from a Oracle FLEXCUBE Universal Banking Suites
generalist platform to more of a specialist service provider
 Original Principles
 Sticking to the value-addition paradigm Financial Crime and Compliance
Management Applications
 Made conscious decision
 Transformational not Tactical Applications for Enterprise Risk
 Looking five years ahead Management
 Building a core-banking system that would be better than
anything that existed anywhere in the world Applications of Enterprise Performance
 10% to 15% of the staff had to be bankers to learn domain Management
knowledge
 Looking for better, faster, cheaper, and more
efficient alternatives Oracle Financial Services Data Warehouse
 Think and act Globally

Thinking how a project / process to be sold as a product by refining the periphery of core and having
an IP right so that it can generate additional revenue for the firm.
 How to convert the ideas meant for a project for a certain company into a product which can
be used by multiple companies for the same / similar purpose with separate functional to the goal
objective keeping the core value the same.
 By making the above alteration it helps the company to sale value rather than cost.
 Merging with Global leader like Oracle gave more flexibility to have a better customer base and
changing the imagery /perception of the customer leading to a more global perspective.

Rajesh Hukku -There is a way to do it and it can be done, I don’t care if it has not been done in the past
 Customer Focus

Customer satisfaction is prime focus

Constantly Gather Information

- Servicing periodic user meets

Improving Consulting Services

- Get Embedded in Their Strategy

Focusing Customer’s changing preferences CORE VALUES

Passion to WIN
Debrief After Customer Engagements
Unconventional Winner

Emphasize Customer Retention Commitment to customer service

- Cultivating Customer Relationships
Q & A?
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Thank you !!!