QUALITY OF WORK

LIFE

BY SOUMYA SUMAN
MBA/4509/18
 WHAT IS QUALITY OF
WORK LIFE?
Quality of work life is a concept which talks about the overall
focus on employee as a person rather than just the work done
by him/her. It basically talks about the methods in which an
organisation can ensure the holistic well-being of an
employee instead of just focusing on work-related aspects.
 Quality of Work Life
• More control and autonomy for workers
• Recognition for those who have contributed
to meeting organizational goals
• A sense of belonging to the workplace
• Opportunity for progress on the job
• Extrinsic rewards for work
• The QWL approach consider people as
“asset” rather than “costs”.
 OBJECTIVES
• To create a positive working culture
• To increase productivity
• To increase the living Standard of people
• To increase the effectiveness of the organisation in terms of profitability,
accomplishment of goals.

• Improve employee satisfaction.

• Improve physical and psychological health of employees which creates
positive feeling.

• Reinforce workplace learning.

• Build the image of the company as best in recruitment, retention and in
general motivation of employees
TECHNIQUES FOR
IMPROVING QWL
 AREAS OF QWL
1. Adequate and fair compensation.
2. Safe and healthy working condition.
3. Opportunity to use and develop human capacities.
4. Opportunity for career growth.
5. Social integration in the work force.
6. Constitutionalism in the work organization.
7. Work and quality of life
8. Special relevance of work.
9. Wages as per responsibility of job.
 ABOUT AMAZON
Amazon is the largest e-commerce marketplace and cloud computing platform in

the world. Amazon is the largest Internet company by revenue in the world and

the second largest employer in the United States. In 2015, Amazon

surpassed Walmart as the most valuable retailer in the United States by market

capitalization.Amazon (Amazon.com) is the world’s largest online retailer and a

prominent cloud services provider.

The company was originally a book seller but has expanded to sell a wide variety

of consumer goods and digital media as well as its own electronic devices, such

as the Kindlee-book reader, Kindle Fire tablet and Fire TV, a streaming media

adapter.
 QWL AT AMAZON

• JOB SECURITY- High if your performance is upto the

level.

• CAREER & DEVELOPMENT- Provides with workshops,

Skills and Training programs as per market demands,
Quarterly test for promotion, free learning course from
AWS (Amazon Web Services)
• FLEXIBILITY IN WORKING HOURS- 8 To 5 normal
working hours, 1-2 hr flexibility is considered, Work from
Home and 5 days working weeks, 40 hours per week can
be completed as per convince of the employee

• WAGES- Night shifts people are given 2-5% more wages,

hourly extra wage is given, during sale time especially
Diwali sale extra double wage is given

• WELFARE FACILITY- Free beverages, snacks,

subsidised food court, game arena, resting longe, kids
play arena, customised working furnitures and chairs.
• HEALTH & SECURITY- Insurance coverage for
emplyoees as well to their parents and spouses, Insurance
coverage for accidents and certain diseases

• COMPENSATION- 10-12% off min for amazon

employees, amazon Exclusive products free, Amazon Pay
gives 2-3% off on selected restaurants for the employees
• GRIEVANCE REDRESSAL MECHANISM- Consulting
services, grievance officer is available and he/she will be
the point of contact.

• LEAVES- Paternity Leave, Wedding Leave, Bereavement

Leave, and 36 days pay leave is allowed in a year.

• SOCIAL INTEGRATION-Sense of community feeling is

high, scope for upward mobility, interpersonal openness,
egalitarian, share its workplace with superior and
subordinates.
• AUTONOMY CULTURE- From day one at Amazon, take
ownership of your projects that have a direct impact on our
customers

• SOCAIL RELEVANCE OF WORK- Work is been

recognised and appreciated, Problem Solving Ideas and
Suggestions are appreciated, Rewards and Gifts are given
for good work

• DIVERSITY AND INCLUSION- Integral part of culture,

seek diverse perspective, inclusive work environment and
are being recognised for unique talents and abilities
• A supportive and comfortable working condition
https://www.youtube.com/watch?v=VLTPzDK7C24