Barriers to Communication

Factors of Advantage
Limitations of the Classroom
Pie Graph on Senses and Perception
Retention Rate Levels
 Barriers to Communication
1. Physical Barriers
– time
– environment

2. Perceptual
- viewing what is said from your own
mindset
3. Cultural
– different model/image of the world and its relations
– different values and their hierarchy
– different social norms, rules and rituals formal and
informal that affect behavior and regulate an entire
system of interactions

4. Linguistic
- don't speak the same language, speaks on different
level or use different vocabulary, which means that
symbols (words) used to pass information and their
arrangement may have no meaning or different
meaning
5. Social
- represent different social groups which
may differ their:
 general behavior as effect of different
social norms, rules and customs,
standards, beliefs and priorities
 background and education
 use of language and level of its
knowledge
6. Individual / Personal
- physical and mental abilities
- preferences
- values and their hierarchy
- different model/image of the world
- general behavior and emotional states
- background and education
- different use of language and the level of
its knowledge
- different communication skills, which can be divided as
follows:
Knowledge of:
» interlocutor
» purpose
» topic
- abilities to:
– anticipate objections
– achieve credibility
– give full attention, give and get feedback
– follow through what was said
– communicate a little at a time
– use multiple communication techniques
– present information in several ways
– detect emotional states
– understand possible differences in perception
- abilities to avoid:
muddled messages
stereotyping
wrong sub-channel
wrong language

- other attitudes: making eye-contact

giving prompts, i.e. nodding, smiling, etc.
7. Gender Barriers
- differences between the speech
patterns of males and females
female – speaks between
22,000 & 25,000 words/day
male – speaks between
7,000 & 10,000 words/day
 Factors of Advantage
(qualities of stimuli that get attention)

1. Size
2. Color / Contrast
3. Intensity of light
4. Intensity of sound
5. Novelty
6. Movement
 Limitations of the Classroom

• too distant in time and space

• happening too fast or too slowly
• too complex
• too inaudible for human ears
• too small or too large
Pie Graph on Senses and Perception
1.5%
3.5%

1%
11 % Sight
Sound
Smell
Touch
83% Taste
 Retention Rate Levels
90
80
70
60
50
40
30
20
10
0