PMO

Presentation
Group Members:
Q1.Based on the business you are in, would a PMO and
EPM server add any value? Why or why not?

◦ PMO: The organization that we visited is Frontier work organization(FWO),which consists of six
core departments headed by their own respective directors. These departments are monitored
by one centralized body that is called PM&E which stands for Project monitoring and evaluation.
This body works as a PMO within this organization which helps in monitoring and evaluation the
progress the outcomes of the projects carried out by the FWO. The function of this body is to
develop, implement and continuously improve processes and tools being used in managing
projects. It also acts as a governing approval body to evaluate if project should move from one
phase to another and also track the progress of the project if going as per planned, Furthermore
it performs variance analysis to find the gap between the planned and actual performance of the
projects. Hence improving the quality of the work as well as the progress of the projects to add
value to the performance and reputation of organization. Therefore it can be concluded very
safely that the PMO add value to the organization.
◦ EPM Server: FWO utilizes EPMS in PM & E (Project Monitoring & Evaluation) department ( Operations) to
evaluate each process of different departments i.e. (Plans, Operations, Finance, Logistics, IT, HR, etc)
◦ 1 – Processes and activities of each department is scrutinized through EPMS of FWO to analyze
whether relevant objectives has met or not.
◦ 2- Plan Department is responsible to enter data regarding acquiring, Designing, and planning of all
projects.
◦ 3- Operations Department is responsible for entering information regarding execution (operations,
Quality assurance).
◦ 4 – Finance Department is responsible for making entries of processes of projects relevant to finance
i.e (Financial planning & budgeting, Audit & Accounts).
◦ 5 – Logistics department is responsible to enter each process and activity in EPMS related to
Procurement, Supply chain Management, Transport, Legal etc
◦ 6 – Human Resources Department is responsible to enter each process and activity in EPMS relevant
to Training and Development, Organizational Development, Recruitment & Selection etc
◦ 7 – IT Department is responsible for all online management and IT related support to all projects which
usually comprises of activities i.e. Hardware/ Software, Database Management, Networks,
Civil/Mechanical/ Environmental Engineering.
◦ Hence we can conclude very safely that EPM server adds significant value to the functioning of an FWO
organization.
Q2.Suggest a plan for dealing with any anticipated and
unanticipated resistance. What can be done to lessen the
resistance?

Resistance (Anticipated – Unanticipated):

◦ Execution Department is using this Server in appropriate manners while rest of the
Departments are still finding out the way to use this Server in appropriate manners.
◦ Non Technical Staff and sub ordinates.
◦ Technological Unawareness.
◦ Lack of services in frontier areas.
◦ Macro Economic Instability.
◦ Socio Political Environment.
◦ Threat of Power.
Plan to Lessen the effect of Resistance:

◦ Training and Development of Staff

◦ Identify the root cause of resistance to change
◦ Apply Change Management
◦ Communication (Open Conversation)
◦ Employees Participation
◦ Offer Resources
◦ Engage the right resistance managers i.e. Senior leaders, Managers and Supervisors
◦ Participation of Employees in making change
◦ Emphasizing on new standard of performance and encourage them to think in other ways.
Plan to lessen the effects of Resistance:

◦ Delegate Change
◦ Show them the information after change.