Key Partners Key Activities Value Proposition

● Investors ● Procurement ● Saving People’s money

● 2.3 million associates ● Logistics ● One stop shopping
● Subsidiaries ● Distribution ● Innovative solution for
● Suppliers ● Supply chain practice personalized shopping
● Brands ● Pricing experience
● Logistic partners ● Negotiation with ● Financial services
● Financial institutions vendors ● Online product
● Online commerce acquisitions ● Marketing recommendations and
to compete against Amazon ● E-commerce personalization
(Jet.com, Hayneedle.com) operations

Customer Relationships Customer Segments

● Free two day shipping on millions of ● Massive market
items ● Focus on price sensitive
● No membership fee customers
● Pickup discount CANVAS ● Sam’s Club (micro
●
MODEL
Reorder your favourite enterprises, small
● Free walmart grocery pickup business owners, families
● Self checkout service and entrepreneur)
● Real time order tracking
 Key Resources Channels Cost Structure
● More than 260 million customers every week ● Discount store ● Presence
● 100 million unique visitors every week ● Neighborhood store ● Cost of Goods
● 2.2 million employees worldwide ● Online shop ● Distribution and
● Partnerships and alliances ● Online fulfillment Logistics
● Supply Chain Excellence centre ● Stores Maintenance
● Walmart Labs ● Pickup machines ● Inventory
● Improving Services through technology ● Mobile Apps Management
● About 40% of products sold are Private ● Walmart Pay ● Advertising
Label store brands ● Gift cards ● Customer Q&A
● 150+ Distribution Centres, 6100 Tractors, ● Social media ● Taxes
61000 Trailers, 7800 Drivers ● Walmart foundation ● Salaries
● 6200 Retail Units; 67 banners in 27 countries ● Events and Webcasts
outside USA ● Walmart Community

Revenue Streams
● Retail and online Sales
● Commission on Financial Services
● Commission on affiliates
● Advertising Fees
● Box Subscription Programs revenue
● Product Care Plans and our Trade-In Program Revenue
 Resources Valua Rare Difficult Exploited Implication
ble to imitate

Global brand recognition & Equity Yes Yes Yes Yes Competitive Advantage

Large size & global presence Yes Yes Yes Yes Temporary Competitive
Advantage

Leveraging technology Yes Yes No Yes Temporary Competitive

Advantage

Low prices & large assortment of products Yes Yes Yes Yes Competitive Advantage

Human resources & organisational culture Yes Yes No Yes Temporary Competitive
Advantage

Customer loyalty and leadership status Yes Yes Yes Yes Competitive Advantage