Documente Academic
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Documente Cultură
Nature of learning
Ornstein (1990), defines learning “as a reflective
process whereby the learner either develops new
insights and understanding or changes and
restructures his or her mental processes.”
Provide frequent
Explain the learning
advice and feedback to Nine Events of
and assessment
facilitate the learning Instruction
process.
process.
Ensure that
Use training
presentation and
equipment and
training methods are
materials correctly.
appropriate.
Nine Events of Instruction
Enhance
retention
Gain
Attentio
transfer
n Inform
Assess learner of
Performance objectives
Nine Stimulate
Events of recall of
Provide prior
Instruction learning
Feedback
Present
stimulus
Provide
Elicit material
learner
Performance guidance
Competency
Based Training
Delivery
Students Review
enter the learning YES
program package Satisfactorily
performed
• Orientation competency
• Role of the View multi-
trainer/trainee media Instructor Instructor
• Administer observes rates
RPL/TNA
performance performance
• Identify training
needs
• Organize Use manuals
learning strategy NO
Feedback
Is a dialogue between people
which reflects back how another
person sees someone else
behavior or performance.
Types of Feedback
Positive
Serves to sustain behavior that
is appropriate and effective.
Negative
•Serves to change behavior that
is inappropriate or ineffective.
Principles in giving Feedback
Give feedback when only ask to do so or when your offer is
accepted.
Give feedback as soon after the event as possible
Focus on the positive
Feedback must be given privately wherever possible, especially
with more negative feedback
Use skills such as rapport or mirroring, developing respect and
trust with the learner.
Stay in the “here and now” don’t bring up old concerns
Focus on behaviors that can be changed, not personality traits.
Describe specific behaviors but do not assume motives.
Principles in giving Feedback
Use I and give your experience of behavior
When giving negative feedback, suggest alternative behaviors.
Feedback is for the receiver and not the giver – be sensitive to
the impact of your message.
Consider the content of the message of the message, the
process of giving feedback and the congruence between your
verbal and non-verbal messages
Encourage reflection. This will involve posing open questions:
Did it go as planned? If not, why?
If you are to do it again, what would you do the same and
what would you do differently? Why?
How did you feel during the session?
What did you learn from this session?
Do not overload
Tools in providing Feedback
1. Answer Key
2.Performance criteria
checklist
3.Progress chart and
achievement chart
Tools in providing Feedback
1. Progress Chart
• Unit of competencies
2. Achievement chart
• Learning outcomes
• Projects
• Activities
3. Trainees Record Book
Thank you....