Designing a

Motivating Work
Environment
Learning Objectives:

1. Motivating Employees Through Job Design

2. Motivating Employees Through Goal Setting
3. Motivating Employees Through Performance
Appraisals
4. Motivating Employees Through Performance
Incentives
5. Designing a Motivating Work Environment and
Ethics
Job design (also referred to 
as work design or task
design) is a core function of 
human resource management 
and it is related to the 
specification of contents, 
methods and relationship 
of jobs in order to satisfy 
technological and organizational 
requirements as well as the 
social and personal 
requirements of the job.
Goal setting involves the 
development of an action 
plan designed to motivate 
and guide a person or 
group toward a goal. Goal 
setting can be guided by 
goal-setting criteria (or 
rules) such as SMART 
criteria. Goal setting is a 
major component of 
personal-development 
and management 
literature.
A performance appraisal, 
also referred to as a 
performance 
review, performance 
evaluation, (career) 
development discussion, 
or employee appraisal is 
a method by which the 
job performance of an 
employee is documented 
and evaluated.
Performance-Based
incentives (PBI) include
both monetary and non-
monetary incentives to
encourage health-
related actions or
achievement
of performance targets.
PBIs are used to
improve the quality and
availability of services.
A work ethic is a set of 
moral principles a person 
uses in their job. ... A 
good work ethic fuels an 
individual's needs and 
goals, it is related to the 
initiative by a person for 
the objectives. It is 
considered as a source 
of self respect, 
satisfaction, and 
fulfillment.
 Ways to
Create a
Motivating
Environment
1. Motivation comes from
caring, not scaring.

 When employees feel that their

superiors care about them and that
they are perceived as respected and
valuable members of the organization,
they are more cooperative, enthusiastic
and committed to organizational goals,
both in the present and in the
future.
2. Employee motivation grows
and blossoms in the right
environment. 
• The job of the superior is to
create a work environment
that provides employees
with the opportunity to
attain their goals and
experience what they value
most in their professional
lives.
3. Walk your talk.

• Modeling the behavior you want

from your employees is the most
effective way to change any
behavior.
4. Make work fun.
• Laughter is not only good
for the soul but also is good
for the mind and body.
Having fun is a basic human
need, and when it’s met in
the workplace, productivity
goes up.
5. Use the law of
attraction.
• The law of attraction states that
whatever we focus on we bring
to ourselves. If you focus on the
lack of motivation in your
employees, you’ll find more and
more examples of it.
6. Foster an ongoing
commitment.
• Motivating employees is an
ongoing process because people
are continually growing and
changing. As they achieve
something they want or value,
they then seek to achieve more
of the same.
Employees’ Expectations from
Management

• Security of tenure
• Opportunities for personal and
professional advancements
• Treatment as human beings – with
respect and dignity
• Participation in decision-making
• Sharing of authority and
responsibility
• Open and sincere communication
• Rewards for achievements
• Infusion of a sense of pride in a job
well done
• Involvement in setting precise goals
 People perform in accordance with the
expectations of their superiors. If they
are told that they are winners, they
become winners. If they are told they
are losers, they become losers. Label
an employee inefficient and he will start