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IN PROJECT MANAGEMENT
“Learning results from what the student does and thinks, and only from what the
student does and thinks. The teacher can advance learning only by influencing
what the student does to learn” Herbert Simon (Nobel Prize 1978)
Leadership in Project Management
What is the best work process you
have experienced?
What made it so good?
What is the worst work process you
have experienced? Why?
How did you interfere and try to to
suggest change?
Leadership in Project Management
LEADERSHIP IN PROJECT MANAGEMENT
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Project 1 Project 2
The goal is to sail from St Malo to The goal is to develop a software for a very
Guadeloupe promising startup
Your role within the team will be Your role within the team will be to take in
to take in charge the main sail 12 charge the development of the main function
hours a day of the software with the latest technologies
The Project Manager is VERY tough! He is The Project Manager is a cool guy. He is
shouting after people he believes are helpful and will offer training and equipment
incompetent. to do my job.
The PM has already done 20 Atlantic crossings This is the first experience of the PM in this role.
You know nobody and the whole team Two of your best friends are joining the team
may be quite experienced
If I am unfairly traited, I will be given a fair Project Manager may show favoritism
hearing if I talk about it to the PM towards former school mates
Pride
Credibility
Camaraderie
Equity
Respect
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2 high-level objectives
3 sub-objectives for each
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Start small and gradually increase support for the core ideas over time
Step 1 : collect Step 2: rough Step 3: review Step 3: public Step 4: final
and simplify draft with leaders first draft vision
Challenge Vision
Recap all you Be bold feed-back and review document v1
know from the document
Concept leaders on Wrap up ideas
Identify white Materials rough draft Idea Organise your
spaces in your Trials validation arguments
knowledge Use Opportunity
constraints checklist and
fill the refinements
knowledge
gaps play devil’s
advocate
Define the scope of List of suggestions, 3-5 high-level goals Everyone on the project Presentation to
challenge ideas, Validate context should see the vision as senior management
List all elements opportunities Validate the opportunity someting alive and
List all needed expertise interest accessible
References
Papers
Essays
Prefer to have ONE author, able to incorporate the best ideas and opinions of others.
Jefferson was granted the authority to make use of his skills in the best service for his team.
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Control Unit
Power Train
Battery
Vehicle
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TML was responsible for only 30% of cost overruns. TML had
no incentive to control or minimise the cost, as contractually
it would get 12% above procurement cost in any case.
Leadership in Project Management Sam Garg, Eurotunnel Eyes Wide Shut, INSEAD, 2008
TIREZ UNE CARTE
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Description
Inputs/prerequisites
Outputs
Duration
Predecessors
Next tasks
Budget
Project
Task 2 Task 3
A A
C C
B
B
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CRITICAL PATH
Project
Start Task 1 Task 2 Task 3
Flexibility in scheduling
Dependancy of
Task 2.2 work outside
Outsourced direct control
Which techniques can you use to manage low control risk?
Anticipation
Clear requirements & feed-backs from external
Task 2.1
provider Start Task 1 Task 3
Assign a team member for control
Invoicing rules based on effective delivery
Co-desing: having partner’s staff sitting in the same End
place as yours’
Cultural gap assessment Task 4
Top mamangement sponsorship
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1 2 3
A guess
A good
estimate
A detailed
analysis
Necessary time to
achieve the
estimation
1 2 3
Precision is easy (2.2456)
Accuracy is very difficult
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Estimating a workload
Sick days Trust your team & on
Vacation time occasion, look for an
Bank holidays estimate from 2 ≠
Estimates should be based Worst case Disruptive weather professionals
on previous experiences Skill level
Best case
Expect
Support people saying Expect change
Ownership of the change
no to new requests
schedule. Q/A The more changes are expected, the shorter the
that do not fit the goal
session milestones
Help eliminate
features (add/cut • First set of functions
Is the customer
session)
aware of the
Phase 1
probability level
Snowplow effect
used?
• New functions
Is the team trained or
experienced to make • Solving problems that arose
good estimates?
Regular discussion Phase 2 during previous phase
on rescheduling
Someone is
watching the overall Requirements are good enough to • Etc…
schedule make good estimates Phase 3
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PLAN A (more reliable but far too slow for comfort) PLAN A halted
PLAN B (potentiel for quickest adjustments but techno was untested) PLAN B succeeds
PLAN C (greater speed but less precision) PLAN C halted
Day 1 Day 17 Day 26
Accident Day 65
Discovery One rescue team Day 31 Day 50
Breakthrough to
A drill reaches the starts drilling a A second team Day 45 Miners have survived
shelter
33 missing miners, new escape hole begins widening A third team underground longer
who are alive in a an existing starts using an that anyone else in Day 68-69
shelter borehold oil rig to drill a history Rescue
wider escape
shaft
Phase 1
Phase 2 (in parallel) Rescue Phase 3 (in parallel) Capsule
discovery
Gyroscope+drilling
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Calm down
Is this really a problem at all?
1. Qualifying
How much of the goals are at risks: 5%, 20%? Make it happen. Everyone must
intimately understands the tasks and why
4. Solving
Ask tons of questions and get people thinking rather he’s doing it.
than reacting. Work to eliminate assumptions
Prioritize: urgency (now!), big concern (today), minor (this week)
Calm down again ! Express your emotions safely
Have specific checkpoints (hourly, daily,
Pay attention to who is upset and help them calm down weekly)
(humor, candor, food and drink)
2. Picking the right solution
5. Securing
and run through what you learned. The bigger the pb, the
smaller the group. Then leave the room if you are not needed. avoid this? »
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You are halfway through a project and learn the team is behind schedule.
You learn the lead programmer is a friend of the project client and has been entertaining change orders
after work at a local bistro.
The lead programmer has clout with the development team, and the client has clout with your supervisor.
The Customer ?
The Director
?
The Project
Manager ?
The team leader
?
The development team … and what do you decide to be sure that will not occur again?
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"
0.
1.
" "
2.
3. " "
4.
"
0. Tu es rentré tard hier soir et les enfants sont malades. Cela m’ mis en
Principe colère. J’ai besoin de me reposer. Je te demande de faire un effort
pour rentrer plus tôt ce soir
1. Faits
" "
Tu as envoyé le rapport au client sans corriger plusieurs grosses fautes
d’orthographe ni contrôler l’interface entre les équipes A et B. Ceci a
eu pour conséquence une perte de crédibilité de notre entreprise vis-
2. Conséquences à-vis du client. Nous avons besoin de faire communiquer des rapports
qui ne peuvent pas donner lieu à des critiques de la part des
adversaires du projet. Je te demande donc de faire parvenir au plus
vite une version corrigée de ce rapport et de veiller désormais à la
3.
Besoin " qualité de tes travaux tant sur la forme que sur le fond.
"
4. Demande
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1.
2.
3.
If people expect you will ask them tough questions, and not hesitate to push them hard until you get answers, they
will prepare for them before they meet you.
How to approach this situation as a genuine inquiry into the truth and not insulting or showing lack of trust?
Ask: "How do you know what you know?" Ask: "How do you know what you know?"
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The best
WP ever
WinWord specification
Infinite
PC Word WinWord coding defects
introduced
?? ??
Mr Developer Mr Gates
Software
t
Nobody can predict And what would eventually
when project would end be there when it did
The best
WP ever
Mr Developer Mr Gates
Software
t
Nobody can predict And what would eventually
when project would end be there when it did
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Skills development
Recognition
Money + Symbolic
Work Atmosphere
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Réactions du groupe
5 mn
Cadre de négociation :
- Le collaborateur ne doit pas
quitter votre équipe Le premier échange de l’entretien est :
« Je te demande de conduire le projet X et tu
- Il n’y a pas de budget seras donc amené à travailler avec l’équipe
supplémentaire Z. »
Réponse : « Je ne veux pas prendre ce
projet »
…
Réactions du groupe
5 mn
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Pre-project Phase
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FOR TRAINERS
80
WHAT IS THE PROJECT?
• Mid-size project
• 3 months long, budget 400,000
• 17 activities, 16 people involved
SimulTrain
time
Leadership in Project Management
USE OF SIMULTRAIN
•www.simultrain.swiss
0 1h 2h
Break
Deliverable Name1_Name2.pptx
PPT File including
GANTT Save your file on the USB key or send it by email
+ RESOURCES to alexis.roy.78@gmail.com
+ BUDGET
+ RISK Register + Calendar
weeks 1&2
+ Earned Value
+ Status Report
Alex 86 /hour 3 1 2 2 0
Anna 160 /hour 6 5 6 3 0
Bill 102 /hour 3 2 4 0 2
Cindy 87 /hour 2 3 3 0 0
Felix 89 /hour 1 0 4 0 1
*Fred 89 /hour 2 4 2 0 0
Hans 135 /hour 6 3 5 2 0
John 125 /hour 4 6 5 0 0
Livio 97 /hour 1 1 0 4 6
Luc 70 /hour 2 0 4 0 0
Marco 89 /hour 1 0 0 5 5
Paul 175 /hour 5 5 6 3 1
Peter 128 /hour 6 4 4 1 0
*Sue 151 /hour 5 3 4 5 3
Ted 58 /hour 3 0 3 0 0
*Tim 97 /hour 2 0 4 3 0
0 1h 2h 3h
4h
Trainer
Project Clock
Period 2 starts
clock
weeks 5 - 8 stops
0 1h 2h 3h
Period 3 Trainer
starts
Project Clock
weeks 9 - 12 stops
clock
Contact: office@sts.ch
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