Company Profile

The Arista Hotel Palembang

Signature of Palembang
www.aristapalembang.com
Located in the heart of Palembang, The Arista Hotel is in a great location to explore the city! We are
just steps away from the convenience of Bumi Sriwijaya LRT Station, 30 minutes away from the Sultan
Mahmud Badaruddin II International Airport LRT Station, 10 minutes away from Ampera LRT Station
(close to Ampera Bridge, Musi River, Kampung Kapitan and 16 Ilir Traditional Market) and 30 minutes
away from Jakabaring LRT Station (close to Jakabaring Sport City), the best way to travel in
palembang to avoid the heavy traffic.

This luxury Palembang hotel treats guests with its popular Chinese Restaurant – Golden Abalone
Restaurant, 24 hours – 1000 Rasa Coffee shop serving delectable dishes from Indonesia & Asian with
live cooking stations and Brava Parlour serving casual dining Italian & European cuisines.

Create your memorable events in our Emporio Ballroom The Arista Hotel Palembang that can hold
up to 2000 guests and premium standardized of banquet amenities & equipments.
 ROOMS & SUITES
The Arista Hotel Palembang offers great value “Fully Renovated” rooms and suite with
a cozy bed, Each of the 142 rooms & suites features parquet floors and sweeping
views over Palembang City.

All suites feature a separate Living Area, a spacious Work Desk, a large Bathroom
with Shower and Bathtub, TV Cable 38 channels Full HD 40 inch SMART TV, a Direct
Dial Telephone, Personal Mini Bar, Tea & Coffee Maker, AM-FM Radio Digital Clock,
Free Internet Access Up to 30 Mbps, Mineral Water, Twin & King Size Beds, Iron &
Ironing Board and a Safe Deposit Box.
 ACCOMMODATION
Superior - 20 units - 32 m2
Deluxe - 104 units - 32 m2
Arista Club - 14 units - 35 m2
Executive Suite - 2 units - 70 m2
Arista Suite - 2 units - 93.5 m2
• Free access to the Fitness Club, Swimming Pool
and Sauna
• The official check in time is 02.00 p.m. and the
check out time is 12.00 p.m.
• Payments can be made by cash, all kinds of credit
cards, or via a bank transfer (for deposit).
• Free pick up from the airport to the Hotel
• Free parking area
• Free Shuttle Service to Palembang Icon Mall
• Guaranteed reservation by deposit either by cash,
credit card or bank transfer will be held upon
arrival. Non guaranteed
• Reservation will be released by 06.00 p.m. on the
arrival day
 OUTLETS
Dining has been one of the brightest highlights of the guests experience and every meal is
truly special, thanks to exceptional food, service and ambiance. We will take you to an
unforgettable gastronomic experience, each presented with passion and set in an elegant
ambiance. A number of dining options are available:

Golden Abalone Restaurant

An elegant way to dine in the heart of the city with an authentic
Chinese cuisine in modern interior design. An exclusive Chinese
restaurant that brings fine dining to a new level. A dramatically
decorated entrance accommodated with Mandarin emperor’s
robes, antique chests and tables introduces the patron to an
elegantly furnished dining area, where the ambience evokes
echoes of good taste. Chinese delicacies are the specialties here
 1000 RASA COFFEE SHOP
Our 24 hour Coffee Shop serving international
& local dishes, hot stone steaks, Indian,
Japanese menu; sushi and sashimi and a sea
Suki everyday.

BRAVA PARLOUR
Brava offers pizza, pasta, salads and other
kind of Italian European food. The work office
facilities make it an ideal place for you to
work while enjoying a nice meal.

ONYX LOUNGE
Tasting our extensive selection of wine,
Champagne, Beer, Fresh Juice, Kopi Luwak,
combined with our Hot Spot and access to very
fast Internet, makes it not just a place to hang
out, but it is also very representative and
perfect for short, small business meetings.
 MEETINGS AND WEDDINGS
The Arista Hotel Palembang offers the
highest level of event planning expertise,
high-quality function spaces and it is an
ideal event venue in Palembang.
Our specialists will ensure that your
meeting or special occasion is effective,
memorable and enjoyable.
The Arista Hotel Palembang is consistently
rated as one of the finest hotels in South
Sumatera. The convenient location,
spectacular views and luxurious
surroundings makes it a perfect venue for
your celebration.
Allow us to make it a memorable and flawless
event for you and your guests. From intimate
receptions to grand banquets, The Arista Hotel
Palembang will always exceed your expectations
with its sophisticated venue and dedicated and
professional expertise.
To cater your social & corporate event,
conference, exhibition, product launch or even just
a small board meeting, we have many room
choices; Emporio Ballroom that could
accommodate up to 2000 guests. All meeting
rooms are equipped with the latest audio visual
equipment.
 SPACE

EMPORIO BALLROOM
✔ The Arista Ballroom, (1,030 m2) Specifications : Space: 1,030 m2

✔ Emporio Ballroom, (706,75 m2) Location : 2nd floor

Available : max 2000 guests
✔ Piccolo I, (189,6 m2)
Total Seat : 1500
✔ Piccolo II, (190 m2)
Round Table 110 Table
✔ Executive Room, (46 m2)
Available : Standard Screen - Giant Screen - LCD - MC –
Singer - Solo Organ + Player.

For that special intimate wedding where only close family, friends, or collogues
attend, we offer our special heritage function room where many legends are
made. Arista Ballroom will be the perfect venue since it can facilitate 1500 to 2000
guests. Come and see the additional garden area, which is waiting to be magically
transformed into a fairy-tale wedding ambience.
 FACILITIES AND SERVICES
The Arista Hotel Palembang's facilities include a Business Centre complete with secretarial services
and computerized communications, a Spa and Wellness center provided with high quality services
and professional staff and a Swimming Pool.

Business Center
Offers scanning services, appointment set-ups, secretarial and
translation services, temporary work space, photocopies,
scanning, printing, burning CD and dedicated internet
access.Open daily from 7 a.m. – 11 p.m." – lobby area, Your
temporary work space.

Wellness Center
Our sky high Fitness Centre with a breathtaking 360 degree view
with a state of the art equipment and personal training. A highly
sophisticated gym offering the newest equipment and skilled
personal trainers.
Open daily from 6 am - 9 pm" – 3rd floor,
It won't seem like a workout.
 EXECUTIVE LOUNGE
It is the perfect setting for a business
rendezvous, a casual meeting with friends or
simply to unwind. For your convenience, we
offer guests the use of our private meeting
room which is equipped with Wi-Fi connection.
*Open daily from 6 a.m. – 11 p.m." – 9th floor,
It is a perfect setting for a business rendezvous.

SPA & SAUNA

Experience the essence of well being that will
restore "the real you". 2 suites and 2 treatment
rooms, complete with steam and sauna.
Specialized in aromatherapy and traditional
Indonesian spa healing techniques.
*Open daily from 10 am – 10 pm" – 3rd floor,
A peaceful and tranquil sanctuary.

SWIMMING POOL
The attended is always standby to help and
give you more information. Places on the third
floor give you excellent viewing. You will feel
like swimming in the air.
*Open daily from 6 am – 8 pm" – 3rd floor.
An oasis of relaxation in the city with splendid
views of Palembang
 NATIONAL & INTERNATIONAL AWARDS
✔Traveloka Hotel Awards 2018, “Best Guest Experience in Food – Prestige”
✔Traveloka Hotal Awards 2017, Exceptional Guest Experience - Prestige
✔2016 Agoda Gold Circle Award Winner March 2017, St. Regis Bali Resort.
✔Indonesia Travel & Tourism Awards 2016/17 “Indonesia Leading Independent Hotel 2016/17”
✔World Luxury Hotel Awards 2016/17 “Country Winner :Indonesia – Luxury City HoteL”
✔Anugerah Adikarya Wisata Palembang Tahun 2015 “Kategori Hotel bintang 4-5”
✔Indonesia Travel & Tourism Awards 2014/15 “Indonesia Leading Tourism Award”
✔World Luxury Hotel Awards 2014 “Luxury Restaurant Hotel”
✔Sumatera MICE Tourism Tourism Awards 2014 “Sumatera Leading 5 Star Hotel in Palembang”.
✔Palembang SEA 2013 Service Excellent Champion by Marckplus, Inc.
✔Penghargaan Walikota sebagai Pelaku Jasa Usaha Pariwisata Kota Palembang
 ORGANIZATION CHART
Executive Office Department
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Sales & Marketing Department
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Front Office Department
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Accounting Department
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HR Department
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F&B Service Department
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F&B Product Department
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Housekeeping Department
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Engineering Department
 PROPERTY MANAGEMENT SYSTEM (PMS)
The Arista Hotel Palembang

Maxial Premium (Front Office & Back Office)

Maxial POS / Point of Sales (Outlets)
- Front Office
- Housekeeping - 1000 Rasa Coffee Shop
- City Ledger - Golden Abalone Restaurant
- Sales & Marketing - Brava Parlour
- Function - Onyx Lounge
- POS Manager - Club House
- Stock Control - Room Service
- Night Audit
SPECIAL OFFERS
Jl. Kapt. A. Rivai – 30129, Palembang, South Sumatera, Indonesia
Phone : +62 711 35 5000 | Fax : +62 711 377966
Email : reservation@aristapalembang.com

Official Website : www.aristapalembang.com

Instagram : @thearistahotelpalembang
Facebook : Arista Palembang