SUBCONTRACTOR

QUALITY MANAGEMENT REQUIREMENTS

HQ Quality
Department
July. 2018
CONTENTS

1 Project Quality Management basic knowledge

“166” Requirement for Engineering Quality

2 Management and Control

Subcontractor quality manager key actions

3
QUALITY MANAGEMENT
Quality Management： Command and control organization to
coordinate activities in in terms of quality.
ISO9000：2001 Including four working content of quality
management
Quality Quality
Plan
Making quality target and the Control
Committed to satisfy
operation process and related quality requirements
resources necessary ,to
achieve quality objectives
Quality
Management

Quality Improvement Quality Assurance

Through the circulation committed to providing
activities enhance its trust of quality
ability to meet the requirements
requirements
PROJECT QUALITY MANAGEMENT
 Make sure project related activities, this activity is in order to meet
the requirements have been identified ；
 Decided to the project all activities of the quality goals and
responsibility ；
 Through the project quality planning, quality control, quality
improvement, quality assurance, project delivery quality to achieve
customer satisfaction 。

Requirements Goals and plans Implementation Check and

and standards and control improvement
PURPOSE AND PRINCIPLE OF PROJECT
QUALITY MANAGEMENT
Principle of Project Quality Principle of Project Quality Principle of Project Quality
Management Management Management

Prevention is the The aim of Project Quality Management

core idea of project
quality management
quality management
is zero defect and
getting things done
at first time
should be involved
in every specific
business and
attended by every
professional

Purpose of project quality management

The purpose of project quality management is to meet
customer‘s quality requirements, i.e. pass the customer’s
acceptance. So the project quality management activities must
be focus on this goal.
PROJECT QUALITY MANAGEMENT
METHODOLOGY
Setting Standards Prevention Process All staff Results
goals confirmation and analysis control participation requesting

Regulate and
Project quality Regulate and guide the Quality is not There is only one
To determine
standard guide the construction an isolated goal for the
the goal of
confirmation construction process with above tasks : to
project quality. work. It is
(customer process with project quality achieve the
standards,
involved in the
acceptance project quality required results.
standards, avoid avoid the implementatio
criteria When you
the quality quality n of every
refinement, request the
problems in the problems in the business
measurable results, you can
construction construction process. Every establish a clear
,appreciable) process by process by professional is concept and
concerning the concerning the required to definition
identified identified implement regarding the
potential factors potential factors their jobs target
in the prevention in the according to determination,
and analysis , prevention and the quality process control,
and get the job analysis , and error prevention
requirements
done at the first get the job done and standard
at the first time
and standards.
time with no establishment by
deviation from with no utilizing the
the right target deviation from "target back
direction. the right target evolve" method.
direction
PROJECT QUALITY MANAGEMENT
CORE ROLES AND
RESPONSIBILITIES
• Be primarily responsible for overall project quality .

Project
• To make the project quality requirements be part of the
subcontracting agreement and to implement the quality punishment to
Manager the subcontractors in case of quality violation.

Outsourcing
Manager
Project Subcontractor •Be responsible for
Quality Quality the management
Manager Regional Site
Manager and supervising of
Manager Engineer the engineering
quality according
•Directly •Be responsible for • Be responsible for the to the quality
responsible for the implementation requirements in
site construction quality,
project quality of project QA plan the contracting
including guiding and
management, and QC activities in controlling the site agreement, ensure
the formulation the particular area
and
construction quality, the construction
or engineering Supervising the close- quality meet the
implementation service. loop rectification to the quality standards.
of quality
contractor's quality
assurance plan.
problems.
CONTENTS

project Quality Management and basic

1 knowledge

“166” Requirement for Engineering Quality

2 Management and Control

Subcontractor quality manager key actions

3
“166” REQUIREMENT FOR ENGINEERING
QUALITY MANAGEMENT AND CONTROL

Six Engineering
One-Vote Veto of Six Key Quality
Service
Engineering Management
Quality
Quality Redlines Actions
Control Points
ONE-VOTE VETO OF
ENGINEERING QUALITY
REDLINES
No No No
unqualified unqualified unqualified
subcontractor sites are sites are
s or constructed delivered to
construction
customer for
teams are
accepted acceptance

One-Vote Quality one-vote veto denies the unqualified

Veto of
process and result without compromising; even
Engineering
Quality no special permit or green channel can be
Redlines accepted for the quality red line violation
QUALITY REDLINES
Definition
Quality Red Line

Quality red line refers to the basic requirement in ZTE business

processes, products and services. All units shall meet the quality red
line in business development.

Engineering project quality red line refers to basic quality requirement

to all processes and outputs in engineering delivery. Once violated, it
must be corrected before proceeding to the next procedure.
QUALITY RED LINE REQUIREMENT
Table1 below shows the engineering quality redlines which are
forbidden to be violated
Introduction Quality No demo site Subcontracto Engineering
or purchase requirement or quality rs have no quality result
from the and quality standard self- is not
subcontract penalty confirmation inspection on applied;
or who fails clause are under tri-party engineering rectification
to pass not included for the project quality; does not
quality in with new project team follow the
qualification outsourcing customer, new has no rectification
certification; contract; subcontractor random notice.
or new product； inspection;

Redline
Quality
Special Key positions No Technical notification
construction of engineering engineering or operation solution
posts such as construction design, is not obtained
tower worker, team (such as construction through formal
tower supervisor, construction scheme or not process for online key
electrician without leader, quality following the operation such as
certificated, manager, etc.) design or cutting-over,
and/or not do not receive scheme in the upgrading version
wearing PPE our new site or and etc., or the
(Personal company’s SWAP site operation does not
Protective training or construction; follow the technical
Equipment); pass notification or
evaluation operation solution;
SIX KEY QUALITY MANAGEMENT ACTIONS
SIX ENGINEERING SERVICE QUALITY
CONTROL POINTS
engineering
site design
survey
The in-process and final quality
results of the core processes can
be evaluated with quantized civil work
site auxiliary
data by establishing and
acceptance implementing the quality criteria
for the 6 core processes.

commissioning & equipment

setting on air installation
CONTENTS

project Quality Management and basic

1 knowledge

“166” Requirement for Engineering Quality

2 Management and Control

Subcontractor quality manager key actions

3
SUBCONTRACTOR QUALITY MANAGER KEY
ACTIONS 9
8
7
6
•Quality Rectification
5
•Communication & Feedback
4
•Process check
3
•The first site construction for construction team
2
•Site commence audit
1
•Know the quality rewards and punishment clauses
•Quality standards confirmation
•Quality Training
•Organizing subcontractor quality assurance team
SUBCONTRACTOR QUALITY MANAGER KEY
ACTIONS---1
1. Organizing subcontractor quality assurance team

【Basic requirements】：
1. The subcontractor needs to appoint a quality manager as the project control interface
with ZTE project quality manager.
2. The quality responsible personnel shall be nominated for each construction site as the first
level in the QA team.
3. The subcontractor's quality manager is responsible for supervising the quality progress of
all contracted sites till final delivery to customer.
4. The site quality responsible personnel shall supervise the quality status of the whole site
process till completion and delivery.
5. The subcontractor needs to submit a list of the quality managers and the site quality
responsible personnel to the ZTE quality manager; The Quality assurance team members
are not allowed to change without approval from ZTE quality manager.

【Output】： XX subcontractor's quality assurance team list

SUBCONTRACTOR QUALITY MANAGER KEY
ACTIONS---2
2. Quality Training

【Basic requirements】：
Subcontractor's quality assurance team (quality manager, site quality responsible
personnel r), construction team leader and key technician shall participate the training
and award the qualification certificates after training. And the name list with qualification
certificate shall be submitted to the project quality manager for recording purpose.
Training courses shall include, but are not limited to
1. The project quality management requirements (including the penalty regulations in the
outsourcing contract)
2. EHS Training
3. Demonstration station on-site training and demonstration station album promotion

【Output】： Training plan, Training records of Subcontractors construction quality

assurance team, construction team leader and key technician
SUBCONTRACTOR QUALITY MANAGER KEY
ACTIONS---3
3. Quality standards confirmation

【Basic requirements】：
1. The subcontractor quality manager shall assist ZTE on demonstration site construction and
acceptance standard confirmation.
2. The subcontractor quality manager organizes and coordinates the subcontractor quality
assurance team to actively participate the demonstration site construction
3. After the demonstration site construction, the three parties ZTE, customers, and
subcontractors, shall carry out the acceptance inspection and confirm the revised site
acceptance standards, progress and delivery documents with signatures.
4. The subcontractor quality managers organize the construction teams from the other areas
to attend the on-site training at the demonstration site, so as to further understand the
construction requirements such as project acceptance standards, progress and delivery
documents And the demonstration site photo albums can be circulated and promoted in
the construction teams

【Output】： XX subcontractor's quality assurance team list

SUBCONTRACTOR QUALITY MANAGER KEY
ACTIONS---4
4. Know the quality rewards and punishment clauses

【Basic requirements】：
The subcontractor quality manager shall know clearly chapter 5 “project quality” and
chapter 7 “penalty to contract breach in the subcontracting agreement Particular -
Framework Subcontract Agreement .
1. Chapter 5 “project quality”: Specify the relevant requirements on engineering quality
and project implementation in term of subcontracting engineering.
2. Chapter 7 Penalty to contract breach: ZTE will impose the penalty to contract breach
when the installation quality or other quality management activities cannot meet the
specified requirements

【Output】： XX subcontractor quality rewards and punishment regulations

SUBCONTRACTOR QUALITY MANAGER KEY
ACTIONS---5
5. Site commence audit

【Basic requirements】：
1. Subcontractor quality manager has the responsibility to supervise and check whether the
sub-contractors’ construction tools are complete and submit the tool list (such as
construction tools, personal protective tools) to ZTE quality manager for recording. before
the site implementation
2. The subcontractor quality manager shall carry out t the site audit when site construction
commence and submit the audit report, which should include the photo proofs for
working certificate, tools and PPE.

【Output】： XX subcontractor tool list, XX site commence audit report

SUBCONTRACTOR QUALITY MANAGER KEY
ACTIONS---6
6. The first site construction for construction team

【Basic requirements】：
1. After the first site construction (hardware installation) or the key engineering process (civil
works) completion, the construction team shall apply for the quality inspection and
confirmation to ZTE regional quality responsible personnel. The site which is not conf will
have to rectify on-site, until the site is complete and meet the standard. The corrective
actions and remedies shall be taken to remove any found deficiencies till final completion
and qualification.
2. Each construction team should take clear and complete photos to the key engineering
process and archive them and submit to ZTE quality counterpart together with the site
acceptance documents.

【Output】： XX Construction team XX site construction documentation deliverables

SUBCONTRACTOR QUALITY MANAGER KEY
ACTIONS---7
7. Process check

【Basic requirements】：
1. 100% Self-check: Subcontractor quality manager should require and monitor the
construction team to carry out the 100% self-check on the incoming material, process and
equipment installation quality and output the corresponding document or photo as the
evidence of self-check..
2. Key process quality monitor： The subcontractor quality manager implements the most
strict process quality control(especially the concealed work).
3. The acceptance standard for the key milestone ：The subcontractor quality manager
shall coordinate with site engineers on site construction quality acceptance of the key
milestone points.

【Output】： Engineering Quality checklist, XX Completion Data

 SUBCONTRACTOR QUALITY MANAGER KEY
ACTIONS---8
8. Communication & Feedback

【Basic requirements】：
1. The subcontractor quality manager should submit weekly/monthly report and other
related output according to the requirements of ZTE.
2. When the subcontractor quality assurance team find some questions in construction
process, such as measurable design or defection, they have the responsibility to feedback
to the Project team
3. When the subcontractors identify any engineering quality hidden trouble, they shall
report to ZTE immediately

【Output】 XX Subcontractor Quality weekly/Monthly Report, subcontractor

problem feedback form
SUBCONTRACTOR QUALITY MANAGER KEY
ACTIONS---9
9. Quality Rectification

【Basic requirements】：
1. The subcontractor quality manager needs to collect and submit quality self-check report
and the subcontractor's internal quality audit report every day. Identify and sort out
serious quality problems in terms of region, problem categories, communicate to all
construction workers, and send E-mail to project quality manager. The rectification
progress should be tracked and refreshed every day.
2. Regarding the serious, common quality problems, the subcontractors should set up quality
improvement team to complete the rectification in time.

【Output】 Quality Rectification tracing table