ENGINEERING

ACTION PLAN 2018

Jalan D.I. Panjaitan Kav 3 – 4 East Jakarta 13340
www.bwpremierthehive.com
 VISION
To lead the hospitality Industry in superior customer care

MISSION
CommitTED to reduce
“Guest Complaint”
Engineering Department
 Action plan
• AC Preventive Maintenance
• Slooping Bathroom Floor Renovation (60 rooms)
• Standing Support AC Outdoor (hambalan AC)
• Room Maintenance (electrical, civil & carpentry)
• Public Area Maintenance (painting, grouting &
flooring)
• Grouting Corridor Floor
• Replacement Broken Parquette for Room (40 rooms)
• Install House Phone (guest lift lobby each floor)
• Training for engineering staff (own scope of work)
• Grading system for staff based on skill & knowledge
Engineering Department
 Action plan
Actual condition
NO DESCRIPTION ACTION PLAN PIC REMARKS
- Cleaning AC All Room (Guest
- Cleaning Filter Comment and Public
AC Preventive Maintenance - Cleaning Compressor / Outdoor Area
1. ENG Team
(Room & Public Area) - Follow up Guest Comment (corridor, Lobby Lt. 5,
about AC Problem GF, Restaurant, Back
- All Area (rooms & public area) Office)

- Re-level ceramic floor

Pengerjaan sudah 3
Slooping Bathroom Floor - Re-nat ceramic
2. ENG Team kamar yang dikerjakan
Renovation - Water proofing
(1912, 1907, 805)
- Re-install ceramic

- Pembuatan Hambalan Sudah terpasang 3

Standing Support Outdoor
3. - Pengecatan hambalan ENG Team kamar (1907, 2206,
(Hambalan AC)
- Pemasangan Hambalan 2207)

Engineering Department
 Action plan
Actual condition
NO DESCRIPTION ACTION PLAN PIC REMARKS
- Repainting wall entrance
- Repainting mainhole spot
ex leaking
Room Maintenance ENG Team As per info HK for
4. - Resealant wastafel
room
- Resealant list skirting
- Repainting wall balcony

- Repainting pool deck 5th

floor
- Repainting wall corridor &
ceilling 3rd Floor
Public Area - Maintenance FCU corridor ENG Team
5.
Maintenance - Repainting spot ceiling
Ceilling lobby 5th Floor
- Maintenance Kitchen
Equipment

Engineering Department
 Action plan
Actual condition
NO DESCRIPTION ACTION PLAN PIC REMARKS

- Guest Lift Lobby

Grouting Corridor Floor
6. - Corridor Section A ENG Team
- Corridor Section B

Replacement Broken
- Replacement Broken
7. Parquette for Room (40 ENG Team
Parquette
rooms)

- Re-wiring telp line ENG Team

8. House Phone Project
Install telp unit

Engineering Department
 TRAINING PROGRAM
schedule
JANUARY FEBRUARY MARCH APRIL MAY JUNE

How to
Implemented Hotel Electrical
Fire Alarm CCTV System Health & Safety
Policy & Procedure Grouping PABX System
(MCFA) Maintenance Environment
also Standart Standart
knowledge Procedure
Operating
Procedure as well

How to Install
Mechanical
Standart How to Install
& MATV System How to Repair
Installation MATV Standart Telp System
Electrical Troubleshooting Noisy Exhaust Fan
Splitter & Grooming Infrastructure
Knowledge
Connector

Engineering Department
 TRAINING PROGRAM
schedule
JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER

Health
Fire Alarm
Plumbing & Standart PABX System
Health & Safety System
Installation Safety Grouping Knowledge
Environment Knowledge
Knowledge Environment Electrical

Mechanical
Mechanical, CCTV System Standart
&
Elecktrical & Knowledge Grooming
Elecktrical
Knowledge
Knowledge

Engineering Department
THANK YOU

Engineering Department