Documente Academic
Documente Profesional
Documente Cultură
T E N T H E D I T I O N
Managerial
ManagerialActivities
Activities
••Make
Makedecisions
decisions
••Allocate
Allocateresources
resources
••Direct
Directactivities
activitiesofofothers
othersto
to
attain
attaingoals
goals
Where Managers Work
Management Functions
Planning Organizing
Management
Functions
Controlling Leading
Management Functions (cont’d)
Management Functions (cont’d)
Management Functions (cont’d)
Management Functions (cont’d)
Mintzberg’s Managerial Roles
EXHIBIT 1-1a
Mintzberg’s Managerial Roles (cont’d)
EXHIBIT 1-1b
Mintzberg’s Managerial Roles (cont’d)
EXHIBIT 1-1c
Management Skills
Effective Versus Successful Managerial
Activities (Luthans)
1.
1.Traditional
Traditionalmanagement
management
• •Decision
Decisionmaking,
making,planning,
planning,and
andcontrolling
controlling
1.
1.Communications
Communications
• •Exchanging
Exchangingroutine
routineinformation
informationand
andprocessing
processingpaperwork
paperwork
1.
1.Human
Humanresource
resourcemanagement
management
• •Motivating,
Motivating,disciplining,
disciplining,managing
managingconflict,
conflict,staffing,
staffing,and
and
training
training
1.
1.Networking
Networking
• •Socializing,
Socializing,politicking,
politicking,and
andinteracting
interactingwith
withothers
others
Allocation of Activities by Time
EXHIBIT 1-2
Enter Organizational Behavior
Contributing Disciplines to the OB Field
EXHIBIT 1-3a
Contributing Disciplines to the OB Field (cont’d)
EXHIBIT 1-3b
Contributing Disciplines to the OB Field (cont’d)
EXHIBIT 1-3c
Contributing Disciplines to the OB Field (cont’d)
EXHIBIT 1-3d
Contributing Disciplines to the OB Field (cont’d)
EXHIBIT 1-3f
There Are Few Absolutes in OB
x Contingency
Variables y
Challenges and Opportunity for OB
Responding to Globalization
Managing Workforce Diversity
Improving Quality and Productivity
Responding to the Labor Shortage
Improving Customer Service
Challenges and Opportunity for OB (cont’d)
Improving People Skills
Empowering People
Coping with “Temporariness”
Stimulation Innovation and Change
Helping Employees Balance Work/Life Conflicts
Improving Ethical Behavior
Basic OB Model, Stage I
EXHIBIT 1-6
The Dependent Variables
x
The Dependent Variables (cont’d)
The Dependent Variables (cont’d)
The Dependent Variables (cont’d)
The Dependent Variables (cont’d)
The Independent Variables
Independent
Variables