Documente Academic
Documente Profesional
Documente Cultură
BY
F. M. CHIBUNDA
JULY, 2017
MWANZA
Presentation outline
Technical
Problems
Infrastruc
ture
What do we do with all these problems in our settings ??? What about
management and front line workers
Let’s come together and navigate through with an appropriate
approach than waiting for some one to offer a help/ assist
What is 5S
• 5S is a philosophy and a way of organizing and managing the workspace and work flow with the
intent to improve efficiency by eliminating waste, improving flow and reducing process
unreasonableness (Working Environment Improvement)
• Identify Abnormalities
LEARN
MANAGEMENT
Two ways communication and
improve organization
What Kaizen can help ?
• Find root causes of problems and solutions
• Improve management skills
• Improve/promote quality of services
• Strengthen team work
Total Quality Management
• TQM is a multi-disciplinary and participatory processes which
optimize all categories of activities in all departments/units and
staff for realizing high quality services