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2014ACA

Code of Ethics
As approved by the ACA Governing Council

A MERICAN C OUNSELING
A SSOCIATION
counseling.org
Mission
The mission of the American Counseling Association
is to enhance the quality of life in society by promoting
the development of professional counselors, advancing
the counseling profession, and using the profession and
practice of counseling to promote respect for human
dignity and diversity.
© 2014 by the American CounselingAssociation.
All rights reserved. Note: This document may be reproduced in its entirety without permission for non-commercial
purposes only.

Contents
ACA Code of Ethics Preamble •3
ACA Code of Ethics Purpose •3
Section A
The Counseling Relationship •4
Section B
Confidentiality and Privacy •6
Section C
Professional Responsibility •8
Section D
Relationships With Other Professionals • 10
Section E
Evaluation, Assessment, and
Interpretation • 11
Section F
Supervision, Training, and Teaching • 12
Section G
Research and Publication • 15
Section H
Distance Counseling, Technology,
and Social Media • 17
Section I
Resolving Ethical Issues • 18

Glossary of Terms • 20

Index • 21

•2 •
ACA Code of EthicsPreamble
The American Counseling Association (ACA) is an educational, scientific, and professional organization whose members
work in a variety of settings and serve in multiple capacities. Counseling is a professional relationship that empowers diverse
individuals, families, and groups to accomplish mental health, wellness, education, and career goals.
Professional values are an important way of living out an ethical commitment. The following are core professional values
of the counseling profession:

1. enhancing human development throughout the life span;


2. honoring diversity and embracing a multicultural approach in support of the worth, dignity, potential, and
uniqueness of people within their social and cultural contexts;
3. promoting social justice;
4. safeguarding the integrity of the counselor–client relationship; and
5. practicing in a competent and ethical manner.

These professional values provide a conceptual basis for the ethical principles enumerated below. These principles are
the foundation for ethical behavior and decision making. The fundamental principles of professional ethical behavior are

• autonomy, or fostering the right to control the direction of one’s life;


• nonmaleficence, or avoiding actions that cause harm;
• beneficence, or working for the good of the individual and society by promoting mental health and well-being;
• justice, or treating individuals equitably and fostering fairness and equality;
• fidelity, or honoring commitments and keeping promises, including fulfilling one’s responsibilities of trust in
professional relationships; and
• veracity, or dealing truthfully with individuals with whom counselors come into professional contact.

ACA Code of EthicsPurpose


The ACA Code of Ethics serves six main purposes:

1. The Code sets forth the ethical obligations of ACA members and provides guidance intended to inform theethical
practice of professional counselors.
2. The Code identifies ethical considerations relevant to professional counselors and counselors-in-training.
3. The Code enables the association to clarify for current and prospective members, and for those served by members,
the nature of the ethical responsibilities held in common by its members.
4. The Code serves as an ethical guide designed to assist members in constructing a course of action that best serves
those utilizing counseling services and establishes expectations of conduct with a primary emphasis on the role of
the professional counselor.
5. The Code helps to support the mission of ACA.
6. The standards contained in this Code serve as the basis for processing inquiries and ethics complaints
concerning ACA members.
The ACA Code of Ethics contains nine main sections that ad- When counselors are faced with ethical dilemmas that
dress the following areas: are difficult to resolve, they are expected to engage in a care-
fully considered ethical decision-making process, consulting
Section A: The Counseling Relationship available resources as needed. Counselors acknowledge
Section B: Confidentiality and Privacy that resolving ethical issues is a process; ethical reasoning
Section C: Professional Responsibility includes consideration of professional values, professional
Section D: Relationships With Other Professionals ethical principles, and ethical standards.
Section E: Evaluation, Assessment, and Interpretation Counselors’ actions should be consistent with the spirit
Section F: Supervision, Training, and Teaching as well as the letter of these ethical standards. No specific
Section G: Research and Publication ethical decision-making model is always most effective, so
Section H: Distance Counseling, Technology, and counselors are expected to use a credible model of deci-
Social Media sion making that can bear public scrutiny of its applica-
Section I: Resolving Ethical Issues tion. Through a chosen ethical decision-making process
and evaluation of the context of the situation, counselors
Each section of the ACA Code of Ethics begins with an work collaboratively with clients to make decisions that
introduction. The introduction to each section describes the promote clients’ growth and development. A breach of the
ethical behavior and responsibility to which counselors aspire. standards and principles provided herein does not neces-
The introductions help set the tone for each particular sec- sarily constitute legal liability or violation of the law; such
tion and provide a starting point that invites reflection on the action is established in legal and judicial proceedings.
ethical standards contained in each part of the ACA Code of The glossary at the end of the Code provides a concise
Ethics. The standards outline professional responsibilities and description of some of the terms used in the ACA Code of
provide direction for fulfilling those ethical responsibilities. Ethics.

•3 •
• ACA Code of Ethics •

Section A A.1.d. Support Network


Involvement
Counselors recognize that support
a. Developmental and
Cultural Sensitivity
Counselors communicate information
networks hold various meanings in in ways that are both developmentally
The Counseling the lives of clients and consider en- and culturally appropriate. Counselors
Relationship listing the support, understanding, use clear and understandable language
and involvement of others (e.g., reli- when discussing issues related to
gious/spiritual/community leaders, informed consent. When clients have
Introduction family members, friends) as positive difficulty understanding the language
Counselors facilitate client growth resources, when appropriate, with that counselors use, counselors provide
and development in ways that foster client consent. necessary services (e.g., arranging for
the interest and welfare of clients and a qualified interpreter or translator)
promote formation of healthy relation- 1. Informed Consent to ensure comprehension by clients.
In collaboration with clients, coun-
ships. Trust is the cornerstone of the in the Counseling selors consider cultural implications
counseling relationship, and counselors
have the responsibility to respect and
Relationship of informed consent procedures and,
safeguard the client’s right to privacy where possible, counselors adjust their
a. Informed Consent
and confidentiality. Counselors actively practices accordingly.
Clients have the freedom to choose
attempt to understand the diverse cul- whether to enter into or remain in a a.Inability to Give Consent When
tural backgrounds of the clients they counseling relationship and need counseling minors, incapaci- tated
serve. Counselors also explore their own adequate information about the adults, or other persons unable to
cultural identities and how these affect counseling process and the counselor. give voluntary consent, counselors
their values and beliefs about the coun- Counselors have an obligation to re- seek the assent of clients to services
seling process. Additionally, counselors view in writing and verbally with cli- and include them in decision making
are encouraged to contribute to society ents the rights and responsibilities of as appropriate. Counselors recognize
by devoting a portion of their profes- both counselors and clients. Informed the need to balance the ethical rights
sional activities for little or no financial consent is an ongoing part of the of clients to make choices, their capac-
return (pro bono publico). counseling process, and counselors ity to give consent or assent to receive
appropriately document discussions services, and parental or familial legal
1. Client Welfare of informed consent throughout the rights and responsibilities to protect
a.Primary Responsibility The counseling relationship. these clients and make decisions on
primary responsibility of counsel- ors their behalf.
a. Types of Information
is to respectthe dignity and promote the Needed b. Mandated Clients
welfare of clients. Counselors explicitly explain to clients Counselors discuss the required
b. Records and the nature of all services provided. limitations to confidentiality when
Documentation They inform clients about issues such working with clients who have been
Counselors create, safeguard, and as, but not limited to, the follow- mandated for counseling services.
maintain documentation necessary ing: the purposes, goals, techniques, Counselors also explain what type
for rendering professional services. procedures, limitations, potential of information and with whom that
Regardless of the medium, counselors risks, and benefits of services; the information is shared prior to the
include sufficient and timely docu- counselor’s qualifications, credentials, beginning of counseling. The client
mentation to facilitate the delivery and relevant experience, and approach to may choose to refuse services. In this
continuity of services. Counselors counseling; continuation of services case, counselors will, to the best of
take reasonable steps to ensure that upon the incapacitation or death of their ability, discuss with the client
documentation accurately reflects cli- the counselor; the role of technol- the potential consequences of refusing
ent progress and services provided. ogy; and other pertinent information. counseling services.
If amendments are made to records Counselors take steps to ensure that
and documentation, counselors take clients understand the implications of 1. Clients Served byOthers
steps to properly note the amendments diagnosis and the intended use of tests When counselors learn that their clients
according to agency or institutional and reports. Additionally, counselors are in a professional relationship with
policies. inform clients about fees and billing other mental health professionals, they
arrangements, including procedures request release from clients to inform
a.Counseling Plans Counselors for nonpayment of fees. Clients have the other professionals and strive to
and their clients work jointly in the right to confidentiality and to be establish positive and collaborative
devising counseling plans that offer provided with an explanation of its professional relationships.
reasonable promise of success and limits (including how supervisors
are consistent with the abilities, and/or treatment or interdisciplinary 1. Avoiding Harm and
temperament, developmental level, team professionals are involved), to
and circumstances of clients. obtain clear information about their
Imposing Values
Counselors and clients regularly re- records, to participate in the ongoing a. Avoiding Harm
view and revise counseling plans to counseling plans, and to refuse any Counselors act to avoid harming their
assess their continued viability and services or modality changes and to clients, trainees, and research par-
effectiveness, respecting clients’ free- be advised of the consequences of ticipants and to minimize or to remedy
dom of choice. such refusal. unavoidable or unanticipated harm.

•4 •
• ACA Code of Ethics •

A.4.b. Personal Values A.5.e. Personal Virtual significantly involved with the client
Counselors are aware of—and avoid Relationships With or former client, the counselor must
imposing—their own values, attitudes, Current Clients show evidence of an attempt to remedy
beliefs, and behaviors. Counselors Counselors are prohibited from such harm.
respect the diversity of clients, train- engaging in a personal virtual re-
ees, and research participants and lationship with individuals with A.6.d. Role Changes in the
seek training in areas in which they whom they have a current counseling Professional Relationship
are at risk of imposing their values relationship (e.g., through social and When counselors change a role from
onto clients, especially when the other media). the original or most recent contracted
counselor’s values are inconsistent relationship, they obtain informed
with the client’s goals or are discrimina- 1. Managing and consent from the client and explain the
tory in nature. client’s right to refuse services related
Maintaining Boundaries to the change. Examples of role changes
1. Prohibited and Professional include, but are not limited to
Noncounseling Roles Relationships 1. changing from individual to re-
and Relationships a. Previous Relationships lationship or family counseling,
Counselors consider the risks and or vice versa;
a. Sexual and/or 2. changing from an evaluative
benefits of accepting as clients those
Romantic Relationships with whom they have had a previous role to a therapeutic role, or vice
Prohibited relationship. These potential clients versa; and
Sexual and/or romantic counselor– may include individuals with whom 3. changing from a counselor to a
client interactions or relationships with the counselor has had a casual, distant, mediator role, or vice versa.
current clients, their romantic partners, or past relationship. Examples include
or their family members are prohibited. mutual or past membership in a pro- Clients must be fully informed of
This prohibition applies to both in- fessional association, organization, or any anticipated consequences (e.g.,
person and electronic interactions or community. When counselors accept financial, legal, personal, therapeutic)
relationships. these clients, they take appropriate pro- of counselor role changes.
a. Previous Sexual and/or fessional precautions such as informed
consent, consultation, supervision, and A.6.e. Nonprofessional
Romantic Relationships Interactions
Counselors are prohibited from engag- documentation to ensure that judgment
is not impaired and no exploitation or Relationships (Other
ing in counseling relationships with
occurs. Than Sexual or Romantic
persons with whom they have had a Interactions or
previous sexual and/or romantic Relationships)
relationship.
a. Extending Counseling
Boundaries Counselors avoid entering into non-
a. Sexual and/or Romantic Counselors consider the risks and professional relationships with former
Relationships With benefits of extending current counsel- clients, their romantic partners, or their
Former Clients ing relationships beyond conventional family members when the interaction is
Sexual and/or romantic counselor– parameters. Examples include attend- potentially harmful to the client. This
client interactions or relationships with ing a client’s formal ceremony (e.g., a applies to both in-person and electronic
former clients, their romantic partners, wedding/commitment ceremony or interactions or relationships.
or their family members are prohibited graduation), purchasing a service or
for a period of 5 years following the last product provided by a client (excepting 1. Roles and Relationships
professional contact. This prohibition unrestricted bartering), and visiting a cli-
applies to both in-person and electronic ent’s ill family member in the hospital. In at Individual, Group,
interactions or relationships. Counsel- extending these boundaries, counselors Institutional, and
ors, before engaging in sexual and/or take appropriate professional precau- Societal Levels
romantic interactions or relationships tions such as informed consent, consul-
with former clients, their romantic tation, supervision, and documentation a. Advocacy
partners, or their family members, dem- to ensure that judgment is not impaired When appropriate, counselors advocate
onstrate forethought and document (in and no harm occurs. at individual, group, institutional, and
written form) whether the interaction or societal levels to address potential bar-
relationship can be viewed as exploitive a. Documenting Boundary riers and obstacles that inhibit access
in any way and/or whether there is still Extensions and/or the growth and development
potential to harm the former client; in If counselors extend boundaries as of clients.
cases of potential exploitation and/or described in A.6.a. and A.6.b., they
harm, the counselor avoids entering must officially document, prior to the a. Confidentiality and
into such an interaction or relationship. interaction (when feasible), the rationale Advocacy
for such an interaction, the potential Counselors obtain client consent prior
a. Friends or Family benefit, and anticipated consequences to engaging in advocacy efforts on be-
Members for the client or former client and other half of an identifiable client to improve
Counselors are prohibited from engaging individuals significantly involved with the provision of services and to work
in counseling relationships with friends the client or former client. When un- toward removal of systemic barriers
orfamilymembers with whom they have intentional harm occurs to the client or obstacles that inhibit client access,
an inability to remainobjective. or former client, or to an individual growth, and development.

•5 •
• ACA Code of Ethics •

1. Multiple Clients lect fees from clients who do not pay for being harmed by continued counseling.
When a counselor agrees to provide services as agreed upon, they include Counselors may terminate counseling
counseling services to two or more such information in their informed when in jeopardy of harm by the client
persons who have a relationship, the consent documents and also inform or by another person with whom the cli-
counselor clarifies at the outset which clients in a timely fashion of intended ent has a relationship, or when clients do
person or persons are clients and the actions and offer clients the opportunity not pay fees as agreed upon. Counselors
nature of the relationships the counselor to make payment. provide pretermination counseling and
will have with each involved person. If recommend other service providers
a. Bartering when necessary.
it becomes apparent that the counselor
Counselors may barter only if the bar-
may be called upon to perform poten- A.11.d. Appropriate Transfer of
tering does not result in exploitation
tially conflicting roles, the counselor will Services
or harm, if the client requests it, and if
clarify, adjust, or withdraw from roles When counselors transfer or refer clients
such arrangements are an accepted
appropriately. to other practitioners, they ensure that
practice among professionals in the
community. Counselors consider the appropriate clinical and administra-
1. Group Work cultural implications of bartering and tive processes are completed and open
a. Screening discuss relevant concerns with clients communication is maintained with both
Counselors screen prospective group and document such agreements in a clients and practitioners.
counseling/therapy participants. To clear written contract.
the extent possible, counselors select A.12. Abandonment and
a.Receiving Gifts Counselors
members whose needs and goals are understand the challenges of Client Neglect
compatible with the goals of the group, accepting gifts from clients and rec- Counselors do not abandon or neglect
who will not impede the group process, ognize that in some cultures, small gifts clients in counseling. Counselors assist in
and whose well-being will not be jeop- are a token of respect and gratitude. making appropriate arrangements for the
ardized by the group experience. When determining whether to accept continuation of treatment, when neces-
a. Protecting Clients a gift from clients, counselors take into sary, during interruptions such as vaca-
account the therapeutic relationship,the tions, illness, and followingtermination.
In a group setting, counselors take rea-
sonable precautions to protect clients monetary value of the gift, the client’s
from physical, emotional, or psychologi-
cal trauma.
motivation for giving the gift, and the
counselor’s motivation for wanting to
accept or decline the gift.
Section B
1. Fees and Business
1. Termination and Confidentiality
Practices
a. Self-Referral Referral and Privacy
Counselors working in an organization a. Competence Within
(e.g., school, agency, institution) that Termination and Referral Introduction
provides counseling services do not If counselors lack the competence to Counselors recognize that trust is a cor-
refer clients to their private practice be of professional assistance to clients, nerstone of the counseling relationship.
unless the policies of a particular orga- they avoid entering or continuing Counselors aspire to earn the trust of cli-
nization make explicit provisions for counseling relationships. Counselors ents by creating an ongoing partnership,
self-referrals. In such instances, the cli- are knowledgeable about culturally and establishing and upholding appropriate
ents must be informed of other options clinically appropriate referral resources boundaries, and maintaining confi-
open to them should they seek private and suggest these alternatives. If clients dentiality. Counselors communicate
counseling services. decline the suggested referrals, counsel- the parameters of confidentiality in a
ors discontinue the relationship. culturally competent manner.
a. Unacceptable Business
Practices a. Values Within
Counselors do not participate in fee Termination and Referral
1. Respecting Client Rights
splitting, nor do they give or receive Counselors refrain from referring pro- a. Multicultural/Diversity
commissions, rebates, or any other form spective and current clients based solely Considerations
of remuneration when referring clients on the counselor’s personally held val- Counselors maintain awareness and sen-
for professional services. ues, attitudes, beliefs, and behaviors. sitivity regarding cultural meanings of
a. Establishing Fees Counselors respect the diversity of confidentiality and privacy. Counselors
In establishing fees for professional clients and seek training in areas in respect differing views toward disclosure
counseling services, counselors con- which they are at risk of imposing their of information. Counselors hold ongo-
sider the financial status of clients and values onto clients, especially when the ing discussions with clients as to how,
locality. If a counselor’s usual fees cre- counselor’s values are inconsistent with when, and with whom information is
ate undue hardship for the client, the the client’s goals or are discriminatory to be shared.
counselor may adjust fees, when legally in nature.
a. Respect for Privacy
permissible, or assist the client in locat- a.Appropriate Termination Counselors respect the privacy of
ing comparable, affordable services. Counselors terminate a counseling re- prospective and current clients. Coun-
a. Nonpayment of Fees lationship when it becomes reasonably selors request private information from
If counselors intend to use collection apparent that the client no longerneeds clients only when it is beneficial to the
agencies or take legal measures to col- assistance, is not likely to benefit, or is counseling process.

•6 •
• ACA Code of Ethics •

a. Respect for without a client’s permission, coun- B.4.b. Couples and Family
Confidentiality selors seek to obtain written, informed Counseling
Counselors protect the confidential consent from the client or take steps to In couples and family counseling, coun-
information of prospective and current prohibit the disclosure or have it limited selors clearly define who is considered
clients. Counselors disclose information as narrowly as possible because of po- “the client” and discuss expectations and
only with appropriate consent or with tential harm to the client or counseling limitations of confidentiality. Counselors
sound legal or ethical justification. relationship. seek agreement and document in writing
B.2.e. Minimal Disclosure such agreementamong all involved parties
a. Explanation of
regarding the confidentiality of informa-
Limitations To the extent possible, clients are tion. In the absence of an agreement to the
At initiation and throughout the counsel- informed before confidential infor- contrary, the couple or family is considered
ing process, counselors inform clients of mation is disclosed and are involved to be theclient.
the limitations of confidentiality and seek in the disclosure decision-making
to identify situations in which confiden- process. When circumstances require
the disclosure of confidential infor-
1. Clients LackingCapacity
tiality must be breached.
mation, only essential information to Give Informed
1. Exceptions is revealed. Consent
a. Serious and Foreseeable 1. Information Shared a.Responsibility to Clients When
Harm and Legal counseling minor clients or adult
Requirements With Others clients who lack the capacity to give
The general requirement that counsel- a. Subordinates voluntary,informedconsent,counselors
ors keep information confidential does protect the confidentiality of informa-
Counselors make every effort to ensure tion received—in any medium—in the
not apply when disclosure is required that privacy and confidentiality of
to protect clients or identified others counseling relationship as specified by
clients are maintained by subordi- federal and state laws, written policies,
from serious and foreseeable harm or nates, including employees, supervisees,
when legal requirements demand that and applicable ethical standards.
students, clerical assistants, and
confidential information must be re- volunteers. b. Responsibility to Parents
vealed. Counselors consult with other and Legal Guardians
professionals when in doubt as to the a.Interdisciplinary Teams When Counselors inform parents and legal
validity of an exception. Additional services provided to the client involve guardians about the role of counselors
considerations apply when addressing participation by an interdisci- plinary and the confidential nature of the coun-
end-of-life issues. or treatment team, the client will be
seling relationship, consistent with cur-
informed of the team’s existence and
a. Confidentiality Regarding rent legal and custodial arrangements.
composition, information being
End-of-Life Decisions Counselors are sensitive to the cultural
shared, and the purposes of sharing
Counselors who provide services to diversity of families and respect the
such information.
terminally ill individuals who are con- inherent rights and responsibilities of
sidering hastening their own deaths have b.Confidential Settings parents/guardians regarding the wel-
the option to maintain confidentiality, Counselors discuss confidential infor- fare of their children/charges according
depending on applicable laws and the mation only in settings in which they to law. Counselors work to establish,
specific circumstances of the situation can reasonably ensure client privacy. as appropriate, collaborative relation-
and after seeking consultation or super- ships with parents/guardians to best
c. Third-Party Payers serve clients.
vision from appropriate professional and
Counselors disclose information to
legal parties. a. Release of Confidential
third-party payers only when clients
a. Contagious, Life- have authorized such disclosure. Information
Threatening Diseases When counseling minor clients or
a. TransmittingConfidential adult clients who lack the capacity
When clients disclose that they have a Information
disease commonly known to be both to give voluntary consent to release
Counselors take precautions to ensure confidential information, counselors
communicable and life threatening, the confidentiality of all information
counselors may be justified in disclos- seek permission from an appropriate
transmitted through the use of any third party to disclose information.
ing information to identifiable third medium.
parties, if the parties are known to be In such instances, counselors inform
at serious and foreseeable risk of con- a.Deceased Clients Counselors clients consistent with their level of
tracting the disease. Prior to making a protect the confidentiality of deceased understanding and take appropriate
disclosure, counselors assess the intent measures to safeguard client confi-
clients, consistent with le- gal
of clients to inform the third parties dentiality.
requirements and the documented
about their disease or to engage in preferences of the client.
any behaviors that may be harmful to 1. Records and
an identifiable third party. Counselors 1. Groups and Families Documentation
adhere to relevant state laws concern- a. Creating and Maintaining
ing disclosure about disease status. a. Group Work
RecordsandDocumentation
In group work, counselors clearly
a. Court-Ordered Disclosure Counselors create and maintain records
explain the importance and param-
When ordered by a court to release and documentation necessary forren-
eters of confidentiality for thespecific
confidential or privileged information group. dering professional services.

•7 •
• ACA Code of Ethics •

a. Confidentiality of Records B.6.i. Reasonable Precautions search methodologies. Counselors are


and Documentation Counselors take reasonable precautions encouraged to contribute to society by
Counselors ensure that records and to protect client confidentiality in the devoting a portion of their professional
documentation kept in any medium are event of the counselor’s termination of activity to services for which there is
secure and that only authorized persons practice, incapacity, or death and ap- little or no financial return (pro bono
have access to them. point a records custodian when identi- publico). In addition, counselors engage
fied as appropriate. in self-care activities to maintain and
a.Permission to Record promote their own emotional, physical,
Counselors obtain permission fromcli- 1. Case Consultation mental, and spiritual well-being to best
ents prior to recording sessions through meet theirprofessional responsibilities.
electronic or other means. a. Respect for Privacy
Information shared in a consulting 1. Knowledge of and
b.Permission to Observe relationship is discussed for profes-
Counselors obtain permission from cli- sional purposes only. Written and oral Compliance With
ents prior to allowing any person to ob-
serve counseling sessions, review session
reports present only data germane to the Standards
purposes of the consultation, and every Counselors have a responsibility to
transcripts,or view recordings of sessions effort is made to protect client identity
with supervisors, faculty, peers, or others read, understand, and follow the ACA
and to avoid undue invasion of privacy. Code of Ethics and adhere to applicable
within the training environment.
a. Disclosure of laws and regulations.
c. Client Access Confidential Information
Counselors provide reasonable access When consulting with colleagues, 1. ProfessionalCompetence
to records and copies of records when counselors do not disclose confidential
requested by competent clients. Coun- a. Boundaries of
information that reasonably could lead Competence
selors limit the access of clients to their to the identification of a client or other
records, or portions of their records, Counselors practice only within the
person or organization with whom they
only when there is compelling evidence boundaries of their competence, based
have a confidential relationship unless on their education, training, super-
that such access would cause harm to they have obtained the prior consent
the client. Counselors document the vised experience, state and national
of the person or organization or the
request of clients and the rationale for professional credentials, and appropri-
disclosure cannot be avoided. They ate professional experience. Whereas
withholding some or all of the records disclose information only to the extent
in the files of clients. In situations multicultural counseling competency is
necessary to achieve the purposes of the
involving multiple clients, counselors required across all counseling specialties,
consultation. counselors gain knowledge, personal
provide individual clients with only
those parts of records that relate directly awareness, sensitivity, dispositions, and
to them and do not include confidential
information related to any other client. Section C skills pertinent to being a culturally
competent counselor in working with a
diverse client population.
a.Assistance With Records When
clients request access to their re- cords, Professional a. New Specialty Areas
counselorsprovideassistanceand Responsibility of Practice
consultation in interpreting counseling Counselors practice in specialty areas
records. new to them only after appropriate
b. Disclosure or Transfer
Introduction education, training, and supervised
Counselors aspire to open, honest, experience. While developing skills
Unless exceptions to confidentiality and accurate communication in deal- in new specialty areas, counselors
exist, counselors obtain written permis- ing with the public and other profes- take steps to ensure the competence
sion from clients to disclose or transfer sionals. Counselors facilitate access to of their work and protect others from
records to legitimate third parties. Steps counseling services, and they practice possible harm.
are taken to ensure that receivers of in a nondiscriminatory manner within
counseling records are sensitive to their a.Qualified for Employment
the boundaries of professional and
confidential nature. Counselors accept employment only
personal competence; they also have
for positions for which they are quali-
a. Storage and Disposal a responsibility to abide by the ACA
fied given their education, training,
After Termination Code of Ethics. Counselors actively
supervised experience, state and
Counselors store records following ter- participate in local, state, and national
national professional credentials, and
mination of services to ensure reasonable associations that foster the develop-
appropriate professional experience.
future access, maintain records in ac- ment and improvement of counseling.
Counselors hire for professional coun-
cordance with federal and state laws and Counselors are expected to advocate
seling positions only individuals who
statutes such as licensure laws and policies to promote changes at the individual,
are qualified and competent for those
governing records, and dispose of client group, institutional, and societal lev-
positions.
records and other sensitive materials in a els that improve the quality of life for
manner that protects client confidentiality. individuals and groups and remove b.Monitor Effectiveness
Counselors apply careful discretion and potential barriers to the provision or Counselorscontinuallymonitortheireffec-
deliberation before destroying records access of appropriate services being of- tiveness as professionals and take steps to
that may be needed by a court of law, such fered. Counselors have a responsibility improve whennecessary.Counselors take
as notes on child abuse, suicide, sexual to the public to engage in counseling reasonable steps to seek peersupervision
harassment, orviolence. practices that are based on rigorous re- to evaluatetheir efficacy as counselors.

•8 •
• ACA Code of Ethics •

a. Consultations on may be vulnerable to undue influence. selves as “Dr.” in a counseling context


Ethical Obligations Counselors discuss with clients the when their doctorate is not in counsel-
Counselors take reasonable steps to implications of and obtain permission ing or a related field. Counselors do not
consult with other counselors, the for the use of any testimonial. use “ABD” (all but dissertation) or other
ACA Ethics and Professional Standards such terms to imply competency.
Department, or related professionals
a.Statements by Others When
when they have questions regarding feasible, counselors make reason- able a. Accreditation Status
their ethical obligations or professional efforts to ensure that statements made Counselors accurately represent the
by others about them or about the accreditation status of their degree pro-
practice.
counseling profession are accurate. gram and college/university.
a.Continuing Education
Counselors recognize the need forcon- b. Recruiting Through a.Professional Membership
tinuing education to acquire and main-
Employment Counselors clearlydifferentiate between
tain a reasonable level of awareness Counselors do not use their places of current, active memberships and former
of current scientific and professional employment or institutional affiliation to memberships in associations. Members
recruit clients, supervisors, or consultees of ACA must clearly differentiate be-
information in their fields of activity.
Counselors maintain their competence for their privatepractices. tween professional membership, which
in the skills they use, are open to new implies the possession of at least a mas-
a. Products and Training
procedures, and remain informed re- ter’s degree in counseling, and regular
Advertisements
garding best practices for working with membership, which is open to indi-
Counselors who develop products
diverse populations. viduals whose interests and activitiesare
related to their profession or conduct
consistent with those of ACA but are not
b. Impairment workshops or training events ensure
qualified for professional membership.
that the advertisements concerning
Counselors monitor themselves for
these products or events are accurate 1. Nondiscrimination
signs of impairment from their own and disclose adequate information for
physical, mental, or emotional problems Counselors do not condone or engage
consumers to make informed choices.
and refrain from offering or providing in discrimination against prospective or
professional services when impaired. a.Promoting to Those Served current clients, students, employees, su-
They seek assistance for problems that Counselors do not use counseling, pervisees, or research participants based
reach the level of professional impair- teaching, training, or supervisory rela- on age, culture, disability, ethnicity, race,
ment, and, if necessary, they limit, tionships to promote their products or religion/spirituality, gender, gender
suspend, or terminate their professional training events in a manner that is de- identity, sexual orientation, marital/
responsibilities until it is determined ceptive or would exert undue influence partnership status, language preference,
that they may safely resume their on individuals who may be vulnerable. socioeconomic status, immigration
work. Counselors assist colleagues or However, counselor educators may status, or any basis proscribed by law.
supervisors in recognizing their own adopt textbooks they have authored for
professional impairment and provide instructional purposes. 1. Public Responsibility
consultation and assistance when war-
ranted with colleagues or supervisors 1. Professional Qualifications a.Sexual Harassment Counselors
showing signs of impairment and do not engage in or condone sexual
intervene as appropriate to prevent a.Accurate Representation harassment. Sexual harassment can
imminent harm to clients. Counselors claim or imply only profes- consist of a singleintenseorsevereact, or
sional qualifications actually completed multiple persistent or pervasiveacts.
a. Counselor Incapacitation, and correct any known misrepresenta-
Death, Retirement, or b.Reports to Third Parties
tions of their qualifications by others.
Termination of Practice Counselors are accurate, honest, and
Counselors truthfully representthe qual-
Counselors prepare a plan for the trans- objective in reporting their professional
ifications of their professional colleagues.
fer of clients and the dissemination of activities and judgments to appropriate
Counselors clearly distinguish between
records to an identified colleague or third parties, including courts, health
paid and volunteer work experience
records custodian in the case of the insurance companies, those who are
and accurately describe their continuing
counselor’s incapacitation, death, retire- the recipients of evaluation reports,
education and specialized training.
ment, or termination of practice. and others.
b. Credentials c. Media Presentations
1. Advertising and Counselors claim only licenses or certifica- When counselors provide advice or com-
tions thatare currentand in good standing.
Soliciting Clients ment by means of public lectures, dem-
a.Educational Degrees Counselors onstrations, radio or television programs,
a.Accurate Advertising When clearly differentiate be- tween recordings, technology-based applica-
advertising or otherwise rep- earned and honorary degrees. tions, printed articles, mailed material,
resenting their services to the public, or other media, they take reasonable
counselors identify their credentials b. Implying Doctoral-Level precautions to ensure that
in an accurate manner that is not false, Competence
misleading, deceptive, or fraudulent. Counselors clearly state their highest 1. the statements are based on ap-
earned degree in counseling or a closely propriate professional counsel-
b. Testimonials related field. Counselors do not imply ing literature and practice,
Counselors who use testimonials do doctoral-level competence when pos- 2. the statements are otherwise
not solicit them from current clients, sessing a master’s degree in counseling consistent with the ACA Code of
formerclients, or any other persons who or a related field by referring to them- Ethics, and

•9 •
• ACA Code of Ethics •
3. the recipients of the information with colleagues can influence the a. Personnel Selection and
are not encouraged to infer that a quality of services provided to clients. Assignment
professional counseling relation- They work to become knowledgeable When counselors are in a position
ship has been established. about colleagues within and outside requiring personnel selection and/or
the field of counseling. Counselors assigning of responsibilities to others,
a.Exploitation of Others develop positive working relation- they select competent staff and assign
Counselors do not exploit others in their ships and systems of communication responsibilities compatible with their
professional relationships. with colleagues to enhance services skills and experiences.
b. Contributing to the to clients.
a. Employer Policies
Public Good
1. Relationships With The acceptance of employment in an
(Pro Bono Publico)
agency or institution implies that counsel-
Counselors make a reasonable effort Colleagues, Employers, ors are in agreement with its general poli-
to provide services to the public for
which there is little or no financial and Employees cies and principles. Counselors strive to
return (e.g., speaking to groups, shar- reach agreement with employers regard-
a.Different Approaches ing acceptable standards of client care
ing professional information, offering Counselors are respectfulof approaches and professional conduct that allow for
reduced fees). that are grounded in theory and/or changes in institutional policy conducive
have an empirical or scientific founda- tothe growthanddevelopmentofclients.
1. Treatment Modalities tion but may differ from their own.
a. Scientific Basis for Counselors acknowledge the expertise a.Negative Conditions Counselors
Treatment of other professional groups and are alert their employers of inap- propriate
When providing services, counselors use respectful of their practices. policies and practices. They attempt to
techniques/procedures/modalities that effect changes in such policies or
b. Forming Relationships procedures throughconstructive action
are grounded in theory and/or have an
empirical or scientific foundation. Counselors work to develop and within the organization. When such poli-
strengthen relationships with col- ciesarepotentiallydisruptiveordamaging
a. Development leagues from other disciplines to best to clients or may limit the effectiveness of
and Innovation serve clients. servicesprovidedandchangecannotbeaf-
When counselors use developing or fected,counselorstakeappropriatefurther
innovative techniques/procedures/ a. Interdisciplinary
Teamwork action. Such actionmay include referral to
modalities, they explain the potential appropriate certification, accreditation, or
risks, benefits, and ethical considerations Counselors who are members of in-
terdisciplinary teams delivering mul- statelicensureorganizations, orvoluntary
of using such techniques/procedures/ termination of employment.
modalities. Counselors work to minimize tifaceted services to clients remain
any potential risks or harm when using focused on how to best serve clients. D.1.i. Protection From
thesetechniques/procedures/modalities. They participate in and contribute to Punitive Action
decisions that affect the well-being of Counselors do not harass a colleague
a.Harmful Practices Counselors do clients by drawing on the perspectives,
or employee or dismiss an employee
not use techniques/pro- values, and experiences of the counsel- who has acted in a responsible and
cedures/modalities when substantial ing profession and those of colleagues ethical manner to expose inappropriate
evidence suggests harm, even if such from other disciplines.
employer policies or practices.
services are requested. a. Establishing
1. Responsibility to Professional and 1. Provision of
Ethical Obligations Consultation Services
Other Professionals Counselors who are members of inter-
a. Personal Public disciplinary teams work together with a.Consultant Competency
team members to clarify professional Counselors take reasonable steps to
Statements
and ethical obligations of the team as ensure that they have the appropri-
When making personal statements in a
a whole and of its individual members. ate resources and competencies when
public context, counselors clarify that they
When a team decision raises ethical providing consultation services. Coun-
are speaking from their personal perspec-
concerns, counselors first attempt to selors provide appropriate referral
tives and that they are not speaking on
resolve the concern within the team. resources when requested or needed.
behalf of all counselors or the profession.
If they cannot reach resolution among
team members, counselors pursue b. Informed Consent in

Section D other avenues to address their concerns


consistent with client well-being.
Formal Consultation
When providing formal consultation
services, counselors have an obligation to
a. Confidentiality review, in writing and verbally, the rights
Relationships With When counselors are required by law, and responsibilities of both counselors
Other Professionals institutional policy, or extraordinary and consultees. Counselors use clear
circumstances to serve in more than one and understandable language to inform
role in judicial or administrative pro- all parties involved about the purpose
Introduction ceedings, they clarify role expectations of the services to be provided, relevant
Professional counselors recognize and the parameters of confidentiality costs, potential risks and benefits, and
that the quality of their interactions with their colleagues. the limits of confidentiality.

• 10 •
• ACA Code of Ethics •

Section E E.2.c. Decisions Based on


Results
Counselors responsible for decisions
pathologizing of certain individuals and
groups and strive to become aware of
and address such biases in themselves
involving individuals or policies that are or others.
Evaluation, Assessment, based on assessment results have a thor-
E.5.d. Refraining From
and Interpretation ough understanding of psychometrics.
Diagnosis
Counselors may refrain from making
1. Informed Consent and/or reporting a diagnosis if they
Introduction in Assessment believe that it would cause harm to the
Counselors use assessment as one com-
a.Explanation to Clients Prior to client or others. Counselors carefully
ponent of the counseling process, taking
consider both the positive and negative
into account the clients’ personal and assessment, counselors explain the
nature and purposes of assessment implications of a diagnosis.
cultural context. Counselors promote the
well-being of individual clients or groups and the specific use of results by po-
of clients by developing and using ap- tential recipients. The explanation will
1. Instrument Selection
propriate educational, mental health, be given in terms and language that a. Appropriateness of
psychological, and career assessments. the client (or other legally authorized Instruments
person on behalf of the client) can Counselors carefully consider the
1. General understand. validity, reliability, psychometric limi-
b.Recipients of Results tations, and appropriateness of instru-
a. Assessment
Counselors consider the client’s and/ ments when selecting assessments and,
The primary purpose of educational, when possible, use multiple forms of
mental health, psychological, and career or examinee’s welfare, explicit under-
standings, and prior agreements in de- assessment, data, and/or instruments
assessment is to gather information in forming conclusions, diagnoses, or
regarding the client for a variety of termining who receives theassessment
results. Counselors include accurate recommendations.
purposes, including, but not limited
to, client decision making, treatment and appropriate interpretations with a. Referral Information
planning, and forensic proceedings. As- any release of individual or group as- If a client is referred to a third party
sessment may include both qualitative sessment results. for assessment, the counselor provides
and quantitative methodologies. specific referral questions and suf-
2. Release of Data to ficient objective data about the client
a. Client Welfare
Counselors do not misuse assessment Qualified Personnel to ensure that appropriate assessment
Counselors release assessment data in instruments are utilized.
results and interpretations, and they
take reasonable steps to prevent others which the client is identified only with
the consent of the client or the client’s 1. Conditions of
from misusing the information pro-
vided. They respect the client’s right legal representative. Such data are Assessment
to know the results, the interpretations released only to persons recognized Administration
made, and the bases for counselors’ by counselors as qualified to interpret
the data. a. Administration
conclusions and recommendations. Conditions
1. Diagnosis of Counselors administer assessments
1. Competence to Use and under the same conditions that were
Interpret Assessment Mental Disorders established in their standardization.
Instruments a.Proper Diagnosis Counselors take When assessments are not administered
special care to provide proper under standard conditions, as may be
a.Limits of Competence diagnosis of mental disorders. necessary to accommodate clients with
Counselors use only those testing and as- Assessment techniques (including disabilities, or when unusual behavior
sessmentservicesforwhichtheyhavebeen personal interviews) used to determine or irregularities occur during the admin-
trained and are competent. Counselors client care (e.g., locus of treatment, type istration, those conditions are noted in
using technology-assisted test interpreta- of treatment, recommended follow-up) interpretation, and the results may be
tions are trained in the construct being are carefully selected and appropri- designated as invalid or of question-
measured and the specific instrument ately used. able validity.
being used prior to using its technology-
based application.Counselorstakereason- b. Cultural Sensitivity a. Provision of Favorable
able measures to ensure the proper use of Counselors recognize that culture Conditions
assessment techniques by persons under affects the manner in which clients’ Counselors provide an appropriate
their supervision. problems are defined and experienced. environment for the administration
Clients’ socioeconomic and cultural of assessments (e.g., privacy, comfort,
b. Appropriate Use experiences are considered when diag- freedom from distraction).
Counselors are responsible for the nosing mental disorders.
appropriate application, scoring, inter-
a. Technological
pretation, and use of assessment instru- a. Historical and Social Administration
ments relevant to the needs of the client, Prejudices in the Counselors ensure that technologi-
whether they score and interpret such Diagnosis of Pathology cally administered assessments func-
assessments themselves or use technol- Counselors recognize historical and so- tion properly and provide clients with
ogy or other services. cial prejudices in the misdiagnosis and accurate results.

• 11 •
• ACA Code of Ethics •
E.7.d. Unsupervised 1. Assessment Security adults who lack the capacity to give
Assessments Counselors maintain the integrity voluntary consent are being evaluated,
Unless the assessment instrument is and security of tests and assessments informed written consent is obtained
designed, intended, and validated for consistent with legal and contractual from a parent or guardian.
self-administration and/or scoring, obligations. Counselors do not appro-
counselors do not permit unsupervised priate, reproduce, or modify published
a. Client Evaluation
use. assessments or parts thereof without
Prohibited
Counselors do not evaluate current or
acknowledgment and permission from
former clients, clients’ romantic partners,
1. Multicultural Issues/ the publisher.
or clients’ family members for forensic
Diversity in Assessment 1. Obsolete Assessment purposes. Counselors do not counsel
Counselors select and use with cau- individuals they are evaluating.
tion assessment techniques normed and Outdated Results
on populations other than that of the Counselors do not use data or results a. Avoid Potentially
client. Counselors recognize the effects from assessments that are obsolete or Harmful Relationships
of age, color, culture, disability, ethnic outdated for the current purpose (e.g., Counselors who provide forensic
group, gender, race, language pref- noncurrent versions of assessments/ evaluations avoid potentially harmful
erence, religion, spirituality, sexual instruments). Counselors make every professional or personal relationships
orientation, and socioeconomic status effort to prevent the misuse of obsolete with family members, romantic part-
on test administration and interpre- measures and assessment databy others. ners, and close friends of individuals
tation, and they place test results in they are evaluating or have evaluated
proper perspective with other relevant 1. Assessment in the past.
factors. Construction
1. Scoring andInterpretation
Counselors use established scientific
procedures, relevant standards, and Section F
of Assessments current professional knowledge for
assessment design in the development, Supervision, Training,
a. Reporting publication, and utilization of assess-
When counselors report assessment re- ment techniques. and Teaching
sults, they consider the client’s personal
and cultural background, the level of 1. Forensic Evaluation: Introduction
the client’s understanding of the results,
and the impact of the results on the Evaluation for Counselor supervisors, trainers, and
client. In reporting assessment results, Legal Proceedings educators aspire to foster meaningful
counselors indicate reservations that and respectful professional relation-
exist regarding validity or reliability
a.Primary Obligations When ships and to maintain appropriate
providing forensic evaluations, the boundaries with supervisees and
due to circumstances of the assessment
or inappropriateness of the norms for primary obligation of counselors is to students in both face-to-face and elec-
produceobjective findings that can be tronic formats. They have theoretical
the person tested.
substantiated based on information and and pedagogical foundations for their
a. Instruments With techniques appropriate to the evalua- work; have knowledge of supervision
Insufficient Empirical tion, which may include examination of models; and aim to be fair, accurate,
Data the individualand/orreviewof records. and honest in their assessments of
Counselors exercise caution when Counselors form professionalopinions counselors, students, and supervisees.
interpreting the results of instruments based on their professional knowledge
not having sufficient empirical data to and expertise that can be supported 1. Counselor Supervision
support respondent results. The specific by the data gathered in evaluations. and Client Welfare
purposes for the use of such instruments Counselors define the limits of their
are stated explicitly to the examinee. reports or testimony, especially when a. Client Welfare
Counselors qualify any conclusions, di- an examination of the individual has A primary obligation of counseling
agnoses, or recommendations made that not been conducted. supervisors is to monitor the services
are based on assessments or instruments provided by supervisees. Counseling
with questionable validity or reliability.
b. Consent for Evaluation supervisors monitor client welfare and
Individuals being evaluated are in- supervisee performance and profes-
a.Assessment Services Counselors formed in writing that the relationship sional development. To fulfill these
who provide assessment, scoring, and is for the purposes of an evaluation and obligations, supervisors meet regularly
interpretation services to support the is not therapeutic in nature, and enti- with supervisees to review the super-
assessment process confirm the ties or individuals who will receive the visees’ work and help them become
validity of such interpretations. evaluation report are identified. Coun- prepared to serve a range of diverse
They accurately describe the purpose, selors who perform forensic evalua- clients. Supervisees have a responsibil-
norms, validity, reliability, and applica- tions obtain written consent from those ity to understand and follow the ACA
tions of the procedures andany special being evaluated or from their legal Code of Ethics.
qualifications applicable to their use. representative unless a court orders
At all times, counselors maintain their evaluations to be conducted without a. Counselor Credentials
ethical responsibility to those being the written consent of the individuals Counseling supervisors work to ensure
assessed. being evaluated. When children or that supervisees communicate their

• 12 •
• ACA Code of Ethics •

qualifications to render services to their both in-person and electronic interac- a. Impairment
clients. tions or relationships. Students and supervisees monitor
F.1.c. Informed Consent and themselves for signs of impairment
a.Sexual Harassment Counseling from their own physical, mental, or
Client Rights supervisors do not con- done or emotional problems and refrain from
Supervisors make supervisees aware of subject supervisees to sexual
offering or providing professional
client rights, including the protection harassment.
services when such impairment is
of client privacy and confidentiality in
b. Friends or Family likely to harm a client or others. They
the counseling relationship. Supervis-
Members notify their faculty and/or supervi-
ees provide clients with professional
Supervisors are prohibited from engag- sors and seek assistance for problems
disclosure information and inform
ing in supervisory relationships with that reach the level of professional
them of how the supervision process
individuals with whom they have an impairment, and, if necessary, they
influences the limits of confidential-
inability to remain objective. limit, suspend, or terminate their
ity. Supervisees make clients aware of
professional responsibilities until it
who will have access to records of the 1. Supervisor is determined that they may safely
counseling relationship and how these
Responsibilities resume their work.
records will be stored, transmitted, or
otherwise reviewed. a. Informed Consent for a.Professional Disclosure Before
Supervision providing counseling services,
1. Counselor Supervision Supervisors are responsible for incor- students and supervisees disclose
Competence porating into their supervision the their status as supervisees and explain
principles of informed consent and how this status affects the limits of
a.Supervisor Preparation Prior to participation. Supervisors inform su- confidentiality. Supervisors ensure
offering supervision services, pervisees of the policies and procedures that clients are aware of the services
counselors are trained in supervision to which supervisors are to adhere and rendered and the qualifications of the
methods and techniques. Counselors the mechanisms for due process appeal students and supervisees rendering
who offer supervision services regularly of individual supervisor actions. The those services. Students and super-
pursue continuing education activities, issues unique to the use of distance visees obtain client permission before
including both counseling and supervi- supervision are to be included in the they use any information concerning
sion topics and skills. documentation as necessary. the counseling relationship in the
b. Multicultural Issues/ training process.
a. Emergencies and
Diversity in Supervision Absences
Counseling supervisors are aware of and 1. Counseling Supervision
Supervisors establish and communi-
address the role of multiculturalism/ cate to supervisees procedures for con- Evaluation, Remediation,
diversityin the supervisoryrelationship. tacting supervisors or, in their absence, and Endorsement
a. Online Supervision alternative on-call supervisors to assist
in handling crises. a. Evaluation
When using technology in supervision,
Supervisors document and provide
counselor supervisors are competent in a.Standards for Supervisees supervisees with ongoing feedback
the use of those technologies. Supervi- Supervisors make their supervisees regarding their performance and
sors take the necessary precautions aware of professional and ethical schedule periodic formal evaluative
to protect the confidentiality of all standards and legal responsibilities. sessions throughout the supervisory
information transmitted through any
relationship.
electronic means. b. Termination of the
Supervisory Relationship a. Gatekeeping and
1. Supervisory Relationship Supervisors or supervisees have the Remediation
right to terminate the supervisory Through initial and ongoing evalua-
a. Extending Conventional relationship with adequate notice. Rea-
Supervisory Relationships tion, supervisors are aware of super-
sons for considering termination are visee limitations that might impede
Counseling supervisors clearly define
discussed, and both parties work to performance. Supervisors assist su-
and maintain ethical professional,
resolve differences. When termination pervisees in securing remedial assis-
personal, and social relationships with
is warranted, supervisors make appro- tance when needed. They recommend
their supervisees. Supervisors con-
priate referrals to possible alternative dismissal from training programs,
sider the risks and benefits of extend-
supervisors. applied counseling settings, and state
ing current supervisory relationships
in any form beyond conventional or voluntary professional credential-
parameters. In extending these bound-
1. Student and Supervisee ing processes when those supervisees
aries, supervisors take appropriate Responsibilities are unable to demonstrate that they
professional precautions to ensure that can provide competent professional
a.Ethical Responsibilities services to a range of diverse clients.
judgment is not impaired and that no
Students and supervisees have a re- Supervisors seek consultation and
harm occurs.
sponsibility to understand and follow document their decisions to dismiss or
a.Sexual Relationships Sexual or the ACA Code of Ethics. Students and refer supervisees for assistance. They
romantic interactions or rela- tionships supervisees have the same obligation to ensure that supervisees are aware of
with current supervisees are clients as those required of professional options available to them to address
prohibited. This prohibition applies to counselors. such decisions.

• 13 •
• ACA Code of Ethics •
a. Counseling for a. Integration of Study site supervisors are qualified to provide
Supervisees and Practice supervision in the formats in which
If supervisees request counseling, the In traditional, hybrid, and/or online services are provided and inform site
supervisor assists the supervisee in formats, counselor educators establish supervisors of their professional and
identifying appropriate services. Su- education and training programs that ethical responsibilities in this role.
pervisors do not provide counseling integrate academic study and super-
services to supervisees. Supervisors vised practice. 1. Student Welfare
address interpersonal competencies in a.Teaching Ethics Throughout the a. Program Information and
terms of the impact of these issues on program, counselor educators
clients, the supervisory relationship,
Orientation
ensure that students are aware of Counselor educators recognize that
and professional functioning. the ethical responsibilities and program orientation is a developmen-
a. Endorsements standards of the profession and the tal process that begins upon students’
Supervisors endorse supervisees for ethical responsibilities of students to the initial contact with the counselor educa-
certification, licensure, employment, profession. Counselor educatorsinfuse tion program and continues throughout
or completion of an academic or train- ethical considerations throughout the the educational and clinical training
ing program only when they believe curriculum. of students. Counselor education fac-
that supervisees are qualified for the ulty provide prospective and current
b. Use of Case Examples
endorsement. Regardless of qualifi- students with information about the
The use of client, student, or supervisee counselor education program’s expecta-
cations, supervisors do not endorse information for the purposes of case ex-
supervisees whom they believe to be tions, including
amples in a lecture or classroom setting
impaired in any way that would inter- is permissible only when (a) the client, 1. the values and ethical principles
fere with the performance of the duties student, or supervisee has reviewed the of the profession;
associated with the endorsement. material and agreed to its presentation 2. the type and level of skill and
or (b) the information has been suf- knowledge acquisition required
1. Responsibilities of ficiently modified to obscure identity. for successful completion of the
Counselor Educators a. Student-to-Student training;
3. technology requirements;
a.Counselor Educators Counselor Supervision and
Instruction 4. program training goals, objectives,
educators who are respon- sible for and mission, and subject matter to
developing, implementing, and When students function in the role of
counselor educators or supervisors, be covered;
supervising educationalprograms are 5. bases for evaluation;
skilled as teachers and practitio- they understand that they have the
same ethical obligations as counselor 6. training components that encour-
ners. They are knowledgeableregard- age self-growth or self-disclosure
ing the ethical, legal, and regulatory educators, trainers, and supervisors.
Counselor educators make every effort as part of the training process;
aspects of the profession; are skilled 7. the type of supervision settings
in applying that knowledge; and to ensure that the rights of students are
not compromised when their peers lead and requirements of the sites for
make students and supervisees aware requiredclinicalfield experiences;
of their responsibilities. Whether in experiential counseling activities in tra-
ditional, hybrid, and/or online formats 8. student and supervisor evalua-
traditional, hybrid, and/or online tion and dismissal policies and
formats, counselor educators conduct (e.g., counseling groups, skills classes,
clinical supervision). procedures; and
counselor education and training 9. up-to-date employment pros-
programs in an ethical manner and pects for graduates.
serve as role models for professional
a. Innovative Theories and
behavior.
Techniques a.Student Career Advising
Counselor educators promote the use
Counselor educators provide career
b. Counselor Educator of techniques/procedures/modalities
advisement for their students and make
Competence that are grounded in theory and/or
them awareof opportunities in the field.
Counselors who function as counselor have an empirical or scientific founda-
educators or supervisors provide in- tion. When counselor educators discuss b.Self-Growth Experiences Self-
struction within their areas of knowl- developing or innovative techniques/ growth is an expected component of
edge and competence and provide procedures/modalities, they explain the counselor education. Counselor edu-
instruction based on current informa- potential risks, benefits, and ethical con- cators are mindful of ethical principles
tion and knowledge available in the siderations of using such techniques/ when they require students to engage
profession. When using technology to procedures/modalities. in self-growth experiences. Counselor
deliver instruction, counselor educators educators and supervisors inform stu-
F.7.i. Field Placements dents that they have a right to decide
develop competence in the use of the
Counselor educators develop clear what information will be shared or
technology.
policies and provide direct assistance withheld in class.
a. Infusing Multicultural within their training programs regard-
Issues/Diversity ing appropriate field placement and c. Addressing Personal
Counselor educators infuse material other clinical experiences. Counselor Concerns
related to multiculturalism/diver- educators provide clearly stated roles Counselor educators may require stu-
sity into all courses and workshops and responsibilities for the student or dents to address any personal concerns
for the development of professional supervisee, the site supervisor, and the that have the potential to affect profes-
counselors. program supervisor. They confirm that sional competency.

• 14 •
• ACA Code of Ethics •

1. Evaluation and members discuss with former students a.Student Diversity Counselor
potential risks when they consider educators actively attempt to recruit
Remediation engaging in social, sexual, or other in- and retain a diverse student body.
a.Evaluation of Students timate relationships. Counselor educators demonstrate
Counselor educators clearly state to stu- commitmentto multicultural/diversity
a. Nonacademic competence by recognizingand valuing
dents, prior to and throughout the train-
ing program, the levels of competency
Relationships the diverse cultures and types of abili-
expected, appraisal methods, and timing Counselor educators avoid nonacademic ties that students bring to the training
of evaluations for both didactic and clini- relationships with students in which experience. Counselor educators pro-
cal competencies. Counselor educators there is a risk of potential harm to the vide appropriate accommodations that
providestudentswith ongoingfeedback student or which may compromise the enhance and support diverse student
regardingtheirperformancethroughout training experience or grades assigned. well-being and academicperformance.
the training program. In addition, counselor educators do not
accept any form of professional services, b. Multicultural/Diversity
b. Limitations fees, commissions, reimbursement, or Competence
Counselor educators, through ongoing remuneration from a site for student or Counselor educators actively infuse
evaluation, are aware of and address supervisor placement. multicultural/diversity competency in
the inability of some students to achieve their training and supervision practices.
counseling competencies. Counselor a. Counseling Services They actively train students to gain
educators do the following: Counselor educators do not serve awareness, knowledge, and skills in the
as counselors to students currently competencies of multiculturalpractice.
1. assist students in securing reme- enrolled in a counseling or related pro-
gram and over whom they have power

Section G
dial assistance when needed,
2. seek professional consultation and authority.
and document their decision to a. Extending Educator–
dismiss or refer students for Student Boundaries
assistance, and Counselor educators are aware of the
Research and
3. ensure that students have recourse
in a timely manner to address
power differential in the relationship Publication
between faculty and students. If they
decisions requiring them to seek believe that a nonprofessional relation-
assistance or to dismiss them and ship with a student may be potentially Introduction
provide students with due process beneficial to the student, they take pre- Counselors who conduct research are
according to institutional policies cautions similar to those taken by encouraged to contribute to the knowl-
and procedures. counselors when working with clients. edge base of the profession and promote
a. Counseling for Students Examples of potentially beneficial in- a clearer understanding of the condi-
If students request counseling, or if teractions or relationships include, but tions that lead to a healthy and more
counseling services are suggested as are not limited to, attending a formal just society. Counselors support the
part of a remediation process, counselor ceremony; conducting hospital visits; efforts of researchers by participating
educators assist students in identifying providing support during a stressful fully and willingly whenever possible.
appropriate services. event; or maintaining mutual mem- Counselors minimize bias and respect
bership in a professional association, diversity in designing and implement-
1. Roles andRelationships organization, or community. Coun- ing research.
selor educators discuss with students
Between Counselor the rationale for such interactions, the 1. Research Responsibilities
Educators and Students potential benefits and drawbacks, and
a.Conducting Research
the anticipated consequences for the
a. Sexual or Romantic student. Educators clarify the specific Counselors plan, design, conduct, and
Relationships nature and limitations of the additional report research in a manner that is con-
Counselor educators are prohibited role(s) they will have with the student sistent with pertinent ethical principles,
from sexual or romantic interactions or prior to engaging in a nonprofessional federal and state laws, host institutional
relationships with students currently relationship. Nonprofessional relation- regulations, and scientific standards
enrolled in a counseling or related pro- ships with students should be time governing research.
gram and over whom they have power limited and/or context specific and
and authority. This prohibition applies b. Confidentiality in
initiated with student consent. Research
to both in-person and electronic interac-
tions or relationships. Counselors are responsible for under-
1. Multicultural/Diversity standing and adhering to state, federal,
a.Sexual Harassment Counselor Competence in agency, or institutional policies or appli-
educators do not condoneor subject cable guidelines regarding confidential-
students to sexual harassment. Counselor Education ity in their research practices.
and Training Programs a.Independent Researchers When
b. Relationships With
Former Students a. Faculty Diversity counselors conduct independent
Counselor educators are aware of the Counselor educators are committed research and do not have access to an
power differential in the relationship to recruiting and retaining a diverse institutional review board, they are
between faculty and students. Faculty faculty. bound to the same ethical principles and

• 15 •
• ACA Code of Ethics •

federal and state laws pertaining to the a. Student/Supervise G.2.i. Research Records
review of their plan, design, conduct, e Participation Custodian
and reporting of research. Researchers who involve students or As appropriate, researchers prepare and
supervisees in research make clear to disseminate to an identified colleague or
a. Deviation From them that the decision regarding par- records custodian a plan for the transfer
Standard Practice ticipation in research activities does of research data in the case of their inca-
Counselors seek consultation and ob- not affect their academic standing or pacitation, retirement, or death.
serve stringent safeguards to protect supervisory relationship. Students or
the rights of research participants when 1. Managing and
supervisees who choose not to partici-
research indicates that a deviation from pate in research are provided with an
standard or acceptable practices may be Maintaining Boundaries
appropriate alternative to fulfill their
necessary. a. Extending Researcher–
academic or clinical requirements.
a. Precautions to Participant Boundaries
a.Client Participation Counselors Researchers consider the risks and ben-
Avoid Injury conducting researchinvolv- ing clients
Counselors who conduct research are efits of extending current research rela-
make clear in the informed consent tionships beyond conventional param-
responsible for their participants’ wel- process that clients are free to choose
fare throughout the research process eters. When a nonresearch interaction
whether to participate in re- search between the researcher and the research
and should take reasonable precautions activities. Counselors take neces- sary
to avoid causing emotional, physical, or participant may be potentially ben-
precautions to protect clientsfrom eficial, the researcher must document,
social harm to participants. adverse consequences of declining or prior to the interaction (when feasible),
a. Principal Researcher withdrawing from participation. the rationale for such an interaction, the
Responsibility b. Confidentiality of potential benefit, and anticipated con-
The ultimate responsibility for ethical Information sequences for the research participant.
research practice lies with the principal Information obtained about research Such interactions should be initiated
researcher. All others involved in the re- participants during the course of re- with appropriate consent of the research
search activities share ethical obligations search is confidential. Procedures are participant. Where unintentional harm
and responsibility for their own actions. implemented to protect confidentiality. occurs to the research participant, the
researcher must show evidence of an
1. Rights of Research a. Persons Not attempt to remedy such harm.
Participants Capable of Giving
a. Relationships With
Informed Consent
a. Informed Consent in When a research participant is not Research Participants
Research capable of giving informed consent, Sexual or romantic counselor–research
Individuals have the right to decline counselors provide an appropriate participant interactions or relationships
requests to become research partici- explanation to, obtain agreement for with current research participants are
pants. In seeking consent, counselors participation from, and obtain the ap- prohibited. This prohibition applies to
use language that propriate consent of a legally authorized both in-person and electronic interactions
person. or relationships.
1. accurately explains the purpose
and procedures to be followed; a. Sexual Harassment and
a. Commitments to
2. identifies any procedures that
Participants Research Participants
are experimental or relatively Researchers do not condone or subject re-
untried; Counselors take reasonable measures
search participants to sexual harassment.
to honor all commitments to research
3. describes any attendant discom-
participants.
forts, risks, and potential power 1. Reporting Results
differentials between researchers a. Explanations After
and participants; a.Accurate Results Counselors
Data Collection plan, conduct, and report research
4. describes any benefits or changes After data are collected, counselors
in individuals or organizations accurately. Counselors do not engage
provide participants with full clarifi- in misleading or fraudulent re- search,
thatmightreasonablybeexpected; cation of the nature of the study to re-
5. discloses appropriate alternative distort data, misrepresent data, or
move any misconceptions participants deliberately bias their results. They
procedures that would be advan- might have regarding the research.
tageous for participants; describe the extent to which results are
Where scientific or human values applicable for diverse populations.
6. offers to answer any inquiries justify delaying or withholding infor-
concerning the procedures; mation, counselors take reasonable b. Obligation to Report
7. describes any limitations on measures to avoid causing harm. Unfavorable Results
confidentiality; Counselors report the results of any
8. describes the format and potential a. Informing Sponsors research of professional value. Results
target audiences for the dissemi- Counselors inform sponsors, insti- that reflect unfavorably on institutions,
nation of research findings; and tutions, and publication channels programs, services, prevailing opinions,
9. instructs participants that they regarding research procedures and or vested interests are not withheld.
are free to withdraw their con- outcomes. Counselors ensure that
sent and discontinue participa- appropriate bodies and authorities a. Reporting Errors
tion in the project at any time, are given pertinent information and If counselors discover significant errors
without penalty. acknowledgment. in their published research, they take

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• ACA Code of Ethics •

reasonable steps to correct such errors a. Agreement of additional concerns related to the use
in a correction erratum or through other Contributors of distance counseling, technology, and
appropriate publication means. Counselors who conduct joint research social media and make every attempt
with colleagues or students/supervi- to protect confidentiality and meet any
a.Identity of Participants legal and ethical requirements for the
sors establish agreements in advance re-
Counselors who supply data, aid in use of such resources.
garding allocation of tasks, publication
the research of another person, report
credit, and types of acknowledgment
research results, or make original data
available take due care to disguise the
that will be received. 1. Knowledge and
identity of respective participants in a.Student Research Manuscripts Legal Considerations
the absence of specific authorization or professional presen- tations in any
from the participantsto do otherwise. a. Knowledge and
medium that are sub- stantially based
In situations where participants self- Competency
on a student’s course papers, projects,
identify their involvement in research Counselors who engage in the use of
dissertations, or theses areused only
studies, researchers take active steps distance counseling, technology, and/
with the student’s permis- sion and list
to ensure that data are adapted/ or social media develop knowledge and
the student as lead author.
changed to protect the identity and skills regarding related technical, ethical,
welfare of all parties and that discus- b.Duplicate Submissions and legal considerations (e.g., special
sion of results does not cause harm to Counselors submit manuscripts for con- certifications, additional course work).
participants. sideration to only one journal at a time. a.Laws and Statutes Counselors
Manuscriptsthat arepublishedin whole
b.Replication Studies Counselors who engagein the use of dis- tance
or in substantial part in one journal or
are obligated to make available counseling, technology, and social
published work are not submitted for
sufficient original research media within their counseling practice
publication to another publisher with-
information to qualified professionals understand that they may be subject to
out acknowledgment and permission
who may wish to replicate or extend laws and regulations of both the coun-
from the original publisher.
the study. selor’s practicing location and the client’s
c.Professional Review Counselors place of residence. Counselors ensure
1. Publications and who review material sub- mitted for that their clients are aware of pertinent
publication, research, or other legal rights and limitations governing the
Presentations scholarly purposes respect the practice of counseling across state lines
a. Use of Case Examples confidentiality and proprietary rights or international boundaries.
The use of participants’, clients’, stu- of those who submitted it. Counselors
dents’, or supervisees’ information make publication decisions based on 1. Informed Consent
valid and defensible standards. Coun-
for the purpose of case examples in a
selors review article submissions in a
and Security
presentation or publication is permis-
sible only when (a) participants, clients, timely manner and based on their scope a. Informed Consent
students, or supervisees have reviewed and competency in researchmethodolo- and Disclosure
the material and agreed to its presenta- gies. Counselors who serve as reviewers Clients have the freedom to choose
tion or publication or (b) the informa- at the request of editors or publishers whether to use distance counseling,
tion has been sufficiently modified to make every effort to only review ma- social media, and/or technology within
obscure identity. terials that are within their scope of the counseling process. In addition to
competency and avoid personal biases. the usual and customary protocol of
a. Plagiarism informed consent between counselor

Section H
Counselors do not plagiarize; that is, and client for face-to-face counseling,
they do not present another person’s the following issues, unique to the use of
work as their own. distance counseling, technology, and/
or social media, are addressed in the
a. Acknowledging
Previous Work
Distance Counseling, informed consent process:
In publications and presentations, Technology, and • distance counseling credentials,
counselors acknowledge and give rec-
ognition to previous work on the topic
Social Media physical location of practice, and
contact information;
by others or self. • risks and benefits of engaging in
a. Contributors Introduction the use of distance counseling,
Counselors give credit through joint Counselors understand that the profes- technology, and/or social media;
authorship, acknowledgment, foot- sion of counseling may no longer be • possibility of technology failure
note statements, or other appropriate limited to in-person, face-to-face inter- and alternate methods of service
means to those who have contributed actions. Counselors actively attempt to delivery;
significantly to research or concept understand the evolving nature of the • anticipated response time;
development in accordance with such profession with regard to distance coun- • emergency procedures to follow
contributions. The principal contribu- seling, technology, and social media and whenthecounselorisnotavailable;
tor is listed first, and minor technical how such resources may be used to bet- • time zone differences;
or professional contributions are ac- ter serve their clients. Counselors strive • cultural and/or language differ-
knowledged in notes or introductory to become knowledgeable about these ences that may affect delivery of
statements. resources. Counselors understand the services;

• 17 •
• ACA Code of Ethics •
• possible denial of insurance and establish professional boundaries a. Client Rights
benefits; and with clients regarding the appropriate Counselors who offer distance counseling
• social media policy. use and/or application of technology services and/or maintain a professional
a. Confidentiality and the limitations of its use within website provide electronic links to rel-
the counseling relationship (e.g., lack evant licensure and professional certifica-
Maintained by the
of confidentiality, times when not ap- tion boards to protect consumer and client
Counselor
propriate to use). rights and address ethical concerns.
Counselors acknowledge the limitations
of maintaining the confidentiality of a. Technology-Assisted a.Electronic Links Counselors
electronic records and transmissions. Services regularly ensure that elec- tronic links
They inform clients that individuals When providing technology-assisted are working and are profes- sionally
might have authorized or unauthorized services, counselors make reasonable appropriate.
access to such records or transmissions efforts to determine that clients are
(e.g., colleagues, supervisors, employ- intellectually, emotionally, physically, b. Multicultural and
ees, information technologists). linguistically, and functionally capable Disability Considerations
of using the application and that the ap- Counselors who maintain websites
a. Acknowledgment provide accessibility to persons with
plication is appropriate for the needs of
of Limitations the client. Counselors verify that clients disabilities. They provide translation ca-
Counselors inform clients about the pabilities for clients who have a different
understand the purpose and operation
inherent limits of confidentiality when primary language, when feasible. Coun-
of technology applications and follow
using technology. Counselors urge selors acknowledge the imperfect nature
up with clients to correct possible mis-
clients to be aware of authorized and/ of such translations and accessibilities.
conceptions, discover appropriate use,
or unauthorized access to information
and assess subsequent steps.
disclosed using this medium in the 1. Social Media
counseling process. a.Effectiveness of Services When
distance counseling services are a. Virtual
a. Security Professional
deemed ineffective by the counselor or
Counselors use current encryption stan- client, counselors consider delivering Presence
dards within their websites and/or tech- services face-to-face. If the counselor is In cases where counselors wish to
nology-based communications that meet not able to provide face-to-face services maintain a professional and personal
applicable legal requirements. Counselors (e.g., lives in another state), the coun- presence for social media use, separate
take reasonable precautions to ensure the selor assists the client in identifying professional and personal web pages
confidentiality of information transmitted appropriate services. and profiles are created to clearly distin-
through any electronic means. guish between the two kinds of virtual
b. Access presence.
1. Client Verification Counselors provide information to
Counselors who engage in the use of clients regarding reasonable access to a. Social Media as Part of
distance counseling, technology, and/ pertinent applications when providing Informed Consent
or social media to interact with clients technology-assisted services. Counselors clearly explain to their clients,
take steps to verify the client’s identity as part of the informed consent procedure,
at the beginning and throughout the a. Communication the benefits, limitations, and boundaries
therapeutic process. Verification can Differences in of the use of socialmedia.
include, but is not limited to, using Electronic Media
Counselors consider the differences be- a. Client Virtual Presence
code words, numbers, graphics, or other Counselors respect the privacy of
nondescript identifiers. tween face-to-face and electronic com-
munication (nonverbal and verbal cues) their clients’ presence on social media
and how these may affect the counseling unless given consent to view such
1. Distance Counseling process. Counselors educate clients on information.
Relationship how to prevent and address potential a. Use of Public
misunderstandings arising from the Social Media
a.Benefits and Limitations
lack of visual cues and voice intonations
Counselors inform clients of the benefits Counselors take precautions to avoid
when communicating electronically.
and limitations of using technology ap- disclosing confidential information
plications in the provision of counseling through public social media.
services.Such technologiesinclude,butare 1. Records and
notlimited to,computerhardwareand/or
software, telephones and applications, so-
cialmedia andInternet-basedapplications a.
Web Maintenance
Records
Section I
andother audio and/or video communi- Counselors maintain electronic records
in accordance with relevant laws and
Resolving Ethical
cation, or data storage devices or media.
statutes. Counselors inform clients on Issues
b. Professional how records are maintained electroni-
Boundaries in Distance cally. This includes, but is not limited
Counseling to, the type of encryption and security Introduction
Counselors understand the necessity of assigned to the records, and if/for how Professional counselors behave in an
maintaining a professionalrelationship long archival storage of transaction ethical and legal manner. They are
with their clients. Counselors discuss records is maintained. aware that client welfare and trust in

• 18 •
• ACA Code of Ethics •

the profession depend on a high level of erning legal authority, counselors make of Ethics, with colleagues, or with
professional conduct. They hold other known their commitment to the ACA appropriate authorities, such as the
counselors to the same standards and Code of Ethics and take steps to resolve ACA Ethics and Professional Stan-
are willing to take appropriate action the conflict. If the conflict cannot be re- dards Department.
to ensure that standards are upheld. solved using this approach, counselors,
Counselors strive to resolve ethical acting in the best interest of the client, a. Organizational Conflicts
dilemmas with direct and open commu- may adhere to the requirements of the If the demands of an organization with
nication among all parties involved and law, regulations, and/or other govern- which counselors are affiliated pose
seek consultation with colleagues and ing legal authority. a conflict with the ACA Code of Ethics,
supervisors when necessary. Counselors counselors specify the nature of such
incorporate ethical practice into their 1. Suspected Violations conflicts and express to their supervi-
daily professional work and engage sors or other responsible officials their
in ongoing professional development a. Informal Resolution commitment to the ACA Code of Ethics
regarding current topics in ethical and When counselors have reason to believe and, when possible, work through the
legal issues in counseling. Counselors that another counselor is violating or has appropriate channels to address the
become familiar with the ACA Policy violated an ethical standard and substan- situation.
and Procedures for Processing Com- tial harm has not occurred, they attempt
plaints of Ethical Violations1 and use to first resolve the issue informally with a.Unwarranted Complaints
the other counselor if feasible, provided Counselors do not initiate, participate
it as a reference for assisting in the
such action does not violate confidential- in, or encourage the filing of ethics com-
enforcement of the ACA Code of Ethics.
ity rights that may be involved. plaints that areretaliatory in nature or are
1. Standards and the Law made with reckless disregard or willful
a. Reporting Ethical ignorance of facts that would disprove
a. Knowledge Violations the allegation.
If an apparent violation has substantially
Counselors know and understand the
harmed or is likely to substantially harm b. Unfair Discrimination
ACA Code of Ethics and other applicable
a person or organization and is not ap- Against Complainants
ethics codes from professional organiza-
propriate for informal resolution or is not and Respondents
tions or certification and licensure bod-
resolved properly, counselors take fur- Counselors do not deny individuals
ies of which they are members. Lack of
ther action depending on the situation. employment, advancement, admission
knowledge or misunderstanding of an
Such action may include referral to state to academic or other programs, tenure,
ethical responsibility is not a defense
or national committees on professional or promotion based solely on their
against a charge of unethical conduct.
ethics, voluntary national certification having made or their being the subject
a.Ethical Decision Making When bodies, state licensing boards, or ap- of an ethics complaint. This does not
counselors are faced with an eth- ical propriate institutional authorities. The preclude taking action based on the
dilemma, they use and document, as confidentiality rights of clients should be outcome of such proceedings or con-
appropriate, an ethical decision- considered in all actions. This standard sidering other appropriate information.
making model that may include, but does not apply when counselors have
is not limited to, consultation; consid- been retained to review the work of I.3. Cooperation With
eration of relevant ethical standards, another counselor whose professional
principles, and laws; generation of conduct is in question (e.g., consultation, Ethics Committees
expert testimony). Counselors assist in the process of
potential courses of action; deliberation
of risks and benefits; and selection of enforcing the ACA Code of Ethics.
an objective decision based on the cir-
a. Consultation Counselors cooperate with investiga-
cumstances and welfare of all involved. When uncertain about whether a tions, proceedings, and requirements
particular situation or course of ac- of the ACA Ethics Committee or eth-
b. Conflicts Between Ethics tion may be in violation of the ACA ics committees of other duly consti-
and Laws Code of Ethics, counselors consult with tuted associations or boards having
If ethical responsibilities conflict with other counselors who are knowledge- jurisdiction over those charged with
the law, regulations, and/or other gov- able about ethics and the ACA Code a violation.

1See the American Counseling Association web site at http://www.counseling.org/knowledge-center/ethics

• 19 •
• ACA Code of Ethics •

Glossary of Terms
Abandonment – the inappropriate ending or arbitrary ter- Gatekeeping – the initial and ongoing academic, skill, and
mination of a counseling relationship that puts the client dispositional assessment of students’ competency for pro-
at risk. fessional practice, including remediation and termination
Advocacy – promotion of the well-being of individuals, groups, as appropriate.
and the counseling profession within systems and organiza- Impairment – a significantly diminished capacity to perform
tions. Advocacy seeks to remove barriers and obstacles that professional functions.
inhibit access, growth, and development. Incapacitation – an inability to perform professional functions.
Assent – to demonstrate agreement when a person is oth- Informed Consent – a process of information sharing as-
erwise not capable or competent to give formal consent sociated with possible actions clients may choose to take,
(e.g., informed consent) to a counseling service or plan. aimed at assisting clients in acquiring a full appreciation
Assessment – the process of collecting in-depth information and understanding of the facts and implications of a given
about a person in order to develop a comprehensive plan action or actions.
that will guide the collaborative counseling and service Instrument – a tool, developed using accepted research
provision process. practices, that measures the presence and strength of a
Bartering – accepting goods or services from clients in ex- specified construct or constructs.
change for counseling services. Interdisciplinary Teams – teams of professionals serving
Client – an individual seeking or referred to the professional clients that may include individuals who may not share
services of a counselor. counselors’ responsibilities regarding confidentiality.
Confidentiality – the ethical duty of counselors to protect a Minors – generally, persons under the age of 18 years, un-
client’s identity, identifying characteristics, and private less otherwise designated by statute or regulation. In
communications. some jurisdictions, minors may have the right to consent
Consultation – a professional relationship that may include, to counseling without consent of the parent or guardian.
but is not limited to, seeking advice, information, and/ Multicultural/Diversity Competence – counselors’ cul-
or testimony. tural and diversity awareness and knowledge about
Counseling – a professional relationship that empowers self and others, and how this awareness and knowledge
diverse individuals, families, and groups to accomplish are applied effectively in practice with clients and cli-
mental health, wellness, education, and career goals. ent groups.
Counselor Educator – a professional counselor engaged Multicultural/Diversity Counseling – counseling that recog-
primarily in developing, implementing, and supervising nizes diversity and embraces approaches that support the
the educational preparation of professional counselors. worth, dignity, potential, and uniqueness of individuals
Counselor Supervisor – a professional counselor who en- within their historical, cultural, economic, political, and
gages in a formal relationship with a practicing counselor psychosocial contexts.
or counselor-in-training for the purpose of overseeing that Personal Virtual Relationship – engaging in a relationship
individual’s counseling work or clinical skill development. via technology and/or social media that blurs the profes-
Culture – membership in a socially constructed way of liv- sional boundary (e.g., friending on social networking
ing, which incorporates collective values, beliefs, norms, sites); using personal accounts as the connection point for
boundaries, and lifestyles that are cocreated with others the virtual relationship.
who share similar worldviews comprising biological, Privacy – the right of an individual to keep oneself and one’s
psychosocial, historical, psychological, and other factors. personal information free from unauthorized disclosure.
Discrimination – the prejudicial treatment of an individual Privilege – a legal term denoting the protection of confidential
or group based on their actual or perceived membership information in a legal proceeding (e.g., subpoena, deposi-
in a particular group, class, or category. tion, testimony).
Distance Counseling – The provision of counseling services Pro bono publico – contributing to society by devoting a por-
by means other than face-to-face meetings, usually with tion of professional activities for little or no financial return
the aid of technology. (e.g., speaking to groups, sharing professional information,
Diversity – the similarities and differences that occur within offering reduced fees).
and across cultures, and the intersection of cultural and Professional Virtual Relationship – using technology and/
social identities. or social media in a professional manner and maintain-
Documents – any written, digital, audio, visual, or artistic ing appropriate professional boundaries; using business
recording of the work within the counseling relationship accounts that cannot be linked back to personal accounts
between counselor and client. as the connection point for the virtual relationship (e.g., a
Encryption – process of encoding information in such a way business page versus a personal profile).
that limits access to authorized users. Records – all information or documents, in any medium, that
Examinee – a recipient of any professional counseling ser- the counselor keeps about the client, excluding personal
vice that includes educational, psychological, and career and psychotherapy notes.
appraisal, using qualitative or quantitative techniques. Records of an Artistic Nature – products created by the client
Exploitation – actions and/or behaviors that take advantage as part of the counseling process.
of another for one’s own benefit or gain. Records Custodian – a professional colleague who agrees to
Fee Splitting – the payment or acceptance of fees for client serve as the caretaker of client records for another mental
referrals (e.g., percentage of fee paid for rent, referral fees). health professional.
Forensic Evaluation – the process of forming professional opin- Self-Growth – a process of self-examination and challeng-
ionsforcourtorotherlegalproceedings,based onprofessional ing of a counselor’s assumptions to enhance professional
knowledgeandexpertise,andsupportedby appropriatedata. effectiveness.

• 20 •
• ACA Code of Ethics •

Serious and Foreseeable – when a reasonable counselor is being overseen in a formal supervisory relationshipby
can anticipate significant and harmful possible conse- a qualified trained professional.
quences. Supervision – a process in which one individual, usually a
Sexual Harassment – sexual solicitation, physical advances, senior member of a given profession designated as the
or verbal/nonverbal conduct that is sexual in nature; oc- supervisor, engages in a collaborative relationship with
curs in connection with professional activities or roles; another individual or group, usually a junior member(s)
is unwelcome, offensive, or creates a hostile workplace of a given profession designated as the supervisee(s) in
or learning environment; and/or is sufficiently severe order to (a) promote the growth and development of the
or intense to be perceived as harassment by a reason- supervisee(s), (b) protect the welfare of the clients seen by
able person. the supervisee(s), and (c) evaluate the performance of the
Social Justice – the promotion of equity for all people and supervisee(s).
groups for the purpose of ending oppression and injustice Supervisor – counselors who are trained to oversee the profes-
affecting clients, students, counselors, families, communi- sionalclinicalwork of counselorsand counselors-in-training.
ties, schools, workplaces, governments, and other social Teaching – all activities engaged in as part of a formal edu-
and institutional systems. cational program that is designed to lead to a graduate
Social Media – technology-based forms of communica- degree in counseling.
tion of ideas, beliefs, personal histories, etc. (e.g., social Training – the instruction and practice of skills related to
networking sites, blogs). the counseling profession. Training contributes to the
Student – an individual engaged in formal graduate-level ongoing proficiency of students and professional
counselor education. counselors.
Supervisee – a professional counselor or counselor-in-train- Virtual Relationship – a non–face-to-face relationship (e.g.,
ing whose counseling work or clinical skill development through social media).

Index
ACA Code of Ethics Preamble........................3 a. Previous Relationships .....................5 Section B: Confidentiality and Privacy .... 6
ACA Code of Ethics Purpose..........................3 b. Extending Counseling Section B: Introduction ................................ 6
Section A: The Counseling Boundaries .............................................. 5 1. Respecting Client Rights.......................6
Relationship............................................4 a. Documenting Boundary a. Multicultural/Diversity
Section A: Introduction ................................4 Extensions ............................................... 5 Considerations ........................................6
A.1. Client Welfare........................................4 a. Role Changes in the B.1.b. Respect for Privacy ............................6
a. Primary Responsibility .....................4 Professional Relationship ......................5 a. Respect for Confidentiality ...............7
b.Records and Documentation ...........4 a. Nonprofessional Interactions or b.Explanation of Limitations .............. 7 B.2.
A.1.c. Counseling Plans ...............................4 Relationships (Other Than Sexual or Exceptions...............................................7
A.1.d. Support Network Involvement ...... 4 Romantic Interactions or c. Serious and Foreseeable Harm
1. Informed Consent in the Relationships) ......................................... 5 and Legal Requirements .......................7
Counseling Relationship .......................4 A.7. Roles and Relationships at a. Confidentiality Regarding
A.2.a. Informed Consent ............................. 4 Individual, Group,Institutional, End-of-Life Decisions ............................ 7
a. Types of Information Needed ......... 4 and Societal Levels..................................5 a. Contagious, Life-Threatening Diseases
b. Developmental and A.7.a. Advocacy ............................................5 ................................................... 7
Cultural Sensitivity ................................ 4 A.7.b. Confidentiality and Advocacy ........ 5 b.Court-Ordered Disclosure ................7
a.Inability to Give Consent .................4 A.8. Multiple Clients .................................... 6 B.2.e. Minimal Disclosure ........................... 7
A.2.e. Mandated Clients ..............................4 A.9. Group Work ........................................... 6 B.3. Information Shared With Others......... 7
1. Clients Served by Others .................... 4 A.9.a. Screening ............................................ 6 B.3.a. Subordinates .......................................7
2. Avoiding Harm and A.9.b. Protecting Clients ..............................6 B.3.b. Interdisciplinary Teams .................... 7
Imposing Values......................................4 A.10. Fees and Business Practices...............6 B.3.c. Confidential Settings ......................... 7
A.4.a. Avoiding Harm ..................................4 A.10.a. Self-Referral ..................................... 6 B.3.d. Third-Party Payers ............................ 7
A.4.b. Personal Values ................................. 5 A.10.b. Unacceptable Business B.3.e. Transmitting Confidential
1. Prohibited Noncounseling Roles Practices ...................................................6 Information ............................................. 7
and Relationships ...................................5 A.10.c. Establishing Fees ............................. 6 B.3.f. Deceased Clients .................................7
a. Sexual and/or Romantic Relationships A.10.d. Nonpayment of Fees ...................... 6 B.4. Groups and Families ............................ 7
Prohibited .......................5 A.10.e. Bartering ........................................... 6 B.4.a. Group Work ........................................7
b. Previous Sexual and/or A.10.f. Receiving Gifts ................................. 6 B.4.b. Couples and Family Counseling .........7
Romantic Relationships .........................5 1. Termination and Referral ...................6 1. Clients Lacking Capacity to
a. Sexual and/orRomantic a. Competence Within Give Informed Consent .........................7
Relationships WithFormer Termination and Referral ...................... 6 a. Responsibility to Clients ...................7
Clients .......................................................5 a. Values Within Termination b. Responsibility to Parents and
a. Friends or Family Members ............5 and Referral .............................................6 Legal Guardians ..................................... 7
b. Personal Virtual Relationships a. Appropriate Termination ...............6 a. Release of Confidential
With Current Clients ..............................5 b. Appropriate Transfer of Information ............................................. 7
A.6. Managing and Maintaining Services .................................................... 6 1. Records and Documentation................7
Boundaries and Professional A.12. Abandonment and a. Creating and Maintaining Records
Relationships............................................ 5 Client Neglect ......................................... 6 and Documentation ....................................7

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• ACA Code of Ethics •
B.6.b. Confidentiality of Records D.1.f. Personnel Selection and F.2.b. Multicultural Issues/Diversity
and Documentation ............................... 8 Assignment ........................................... 10 in Supervision .......................................13
B.6.c. Permission to Record .........................8 D.1.g. Employer Policies ........................... 10 F.2.c. Online Supervision............................13
B.6.d. Permission to Observe ......................8 D.1.h. Negative Conditions ...................... 10 1. Supervisory Relationship....................13
B.6.e. Client Access .......................................8 D.1.i. Protection From Punitive Action a. Extending Conventional
a. Assistance With Records ...................8 1. Provision of Consultation Services...10 Supervisory Relationships...................13
b. Disclosure or Transfer ....................... 8 a. Consultant Competency ................ 10 F.3.b. Sexual Relationships ........................13
c. Storage and Disposal b. Informed Consent in F.3.c. Sexual Harassment ...........................13
After Termination ...................................8 Formal Consultation ............................ 10 F.3.d. Friends or Family Members ........... 13
B.6.i. Reasonable Precautions ..................... 8 Section E: Evaluation, Assessment, 1. Supervisor Responsibilities.................13
B.7. Case Consultation.................................. 8 and Interpretation ............................... 11 a. Informed Consent for
B.7.a. Respect for Privacy ............................8 Section E: Introduction .............................. 11 Supervision ........................................... 13
B.7.b. Disclosure of Confidential E.1. General ................................................. 11 a. Emergencies and Absences .............13
Information ............................................. 8 E.1.a. Assessment ........................................11 b. Standards for Supervisees ............... 13
Section C: Professional Responsibility........8 E.1.b. Client Welfare ...................................11 c. Termination of the Supervisory
Section C: Introduction.................................8 E.2. Competence to Use and Relationship .......................................... 13
1. Knowledge of and Compliance Interpret Assessment Instruments......11 1. Student and Supervisee
With Standards ....................................... 8 E.2.a. Limits of Competence ..................... 11 Responsibilities......................................13
1. Professional Competence .................... 8 E.2.b. Appropriate Use .............................. 11 a.Ethical Responsibilities ....................13
a. Boundaries of Competence ..............8 E.2.c. Decisions Based on Results ............ 11 F.5.b. Impairment ....................................... 13
b. New Specialty Areas of Practice ..... 8 1. Informed Consent in Assessment ..... 11 F.5.c. Professional Disclosure .................... 13
c. Qualified for Employment ............... 8 a. Explanation to Clients ..................... 11 1. Counseling Supervision Evaluation,
d. Monitor Effectiveness .......................8 E.3.b. Recipients of Results ....................... 11 Remediation, and Endorsement .........13
e. Consultations on Ethical 1. Release of Data to Qualified F.6.a. Evaluation ......................................... 13
Obligations...............................................9 Personnel ............................................... 11 a. Gatekeeping and Remediation .......13
C.2.f. Continuing Education .......................9 1.Diagnosis of Mental Disorders .......... 11 b.Counseling for Supervisees .............14
C.2.g. Impairment ........................................ 9 E.5.a. Proper Diagnosis ..............................11 F.6.d. Endorsements ...................................14
C.2.h. Counselor Incapacitation, E.5.b. Cultural Sensitivity ......................... 11 1. Responsibilities of Counselor
Death, Retirement, or Termination a. Historical and Social Prejudices Educators................................................ 14
of Practice ................................................ 9 in the Diagnosis of Pathology ............ 11 F.7.a. Counselor Educators ........................14
1. Advertising and Soliciting Clients...... 9 a.Refraining From Diagnosis ............ 11 E.6. a. Counselor Educator Competence ..14
C.3.a. Accurate Advertising ........................9 Instrument Selection............................ 11 b. Infusing Multicultural
C.3.b. Testimonials ....................................... 9 E.6.a. Appropriateness of Instruments .... 11 Issues/Diversity ...................................14
C.3.c. Statements by Others ........................ 9 E.6.b. Referral Information ....................... 11 c.Integration of Study and Practice .... 14
a. Recruiting Through 1. Conditions of Assessment F.7.e. Teaching Ethics ................................. 14
Employment ............................................9 Administration ..................................... 11 F.7.f. Use of Case Examples ...................... 14
a. Products and Training Advertisements a. Administration Conditions ............ 11 a. Student-to-Student Supervision
.......................................9 b. Provision of Favorable and Instruction ..................................... 14
b. Promoting to Those Served .............. 9 Conditions ............................................. 11 a. Innovative Theories and
1. Professional Qualifications ..................9 a. Technological Administration ........ 11 Techniques .............................................14
a.Accurate Representation .................. 9 b. Unsupervised Assessments ........... 12 F.7.i. Field Placements ................................14
C.4.b. Credentials ......................................... 9 1. Multicultural Issues/Diversity F.8. Student Welfare ...................................14
C.4.c. Educational Degrees ......................... 9 in Assessment ....................................... 12 a. Program Information and Orientation
C.4.d. Implying Doctoral-Level 1. Scoring and Interpretation .............................................14
Competence ............................................ 9 of Assessments ......................................12 b. Student Career Advising .................14
C.4.e. Accreditation Status .......................... 9 E.9.a. Reporting .......................................... 12 c. Self-Growth Experiences ................. 14
C.4.f. Professional Membership ................. 9 E.9.b. Instruments With Insufficient d. Addressing Personal Concerns ...... 14
C.5. Nondiscrimination ............................... 9 Empirical Data.......................................12 1. Evaluation and Remediation..............15
C.6. Public Responsibility ........................... 9 E.9.c. Assessment Services ........................12 a.Evaluation of Students .................... 15
C.6.a. Sexual Harassment ............................9 E.10. Assessment Security..........................12 F.9.b. Limitations ........................................ 15
C.6.b. Reports to Third Parties ................... 9 1. Obsolete Assessment and F.9.c. Counseling for Students .................. 15
C.6.c. Media Presentations ..........................9 Outdated Results...................................12 1. Roles and Relationships
a. Exploitation of Others .................... 10 1. Assessment Construction ................ 12 Between CounselorEducators
b. Contributing to the Public Good 2. Forensic Evaluation: Evaluation and Students ..........................................15
(Pro Bono Publico) ..................................10 for Legal Proceedings .......................... 12 a. Sexual or Romantic
C.7. Treatment Modalities..........................10 E.13.a. Primary Obligations ...................... 12 Relationships .........................................15
a. Scientific Basis for Treatment .........10 a. Consent for Evaluation .................12 F.10.b. Sexual Harassment ........................ 15
b.Development and Innovation ....... 10 b. Client Evaluation a. Relationships With Former
C.7.c. Harmful Practices ............................10 Prohibited ..............................................12 Students ................................................. 15
1. Responsibility to Other a. Avoid Potentially Harmful a. Nonacademic Relationships .........15
Professionals ..........................................10 Relationships .........................................12 F.10.e. Counseling Services ....................... 15
a. Personal Public Statements ............10 Section F: Supervision, Training, F.10.f. Extending Educator–Student
Section D: Relationships With and Teaching ........................................ 12 Boundaries .............................................15
Other Professionals ............................ 10 Section F: Introduction ...............................12 F.11. Multicultural/Diversity Competence
Section D: Introduction ............................. 10 1. Counselor Supervision and in Counselor Education and
1. Relationships With Colleagues, Client Welfare ........................................12 Training Programs................................. 15
Employers, and Employees .................10 F.1.a. Client Welfare ....................................12 F.11.a. Faculty Diversity ............................ 15
a. Different Approaches ..................... 10 a. Counselor Credentials ..................... 12 F.11.b. Student Diversity ........................... 15
b. Forming Relationships ...................10 b. Informed Consent and F.11.c. Multicultural/Diversity
c. Interdisciplinary Teamwork ..........10 Client Rights ......................................... 13 Competence .......................................... 15
d. Establishing Professional and Ethical 1. Counselor Supervision Section G: Research and Publication .....15
Obligations ...............................10 Competence .......................................... 13 Section G: Introduction .............................15
D.1.e. Confidentiality .................................10 a. Supervisor Preparation ....................13 G.1. Research Responsibilities ..................15

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• ACA Code of Ethics •

G.1.a. Conducting Research ......................15 G.4.d. Identity of Participants .................. 17 H.4.e. Access ................................................18
a. Confidentiality in Research ...........15 G.4.e. Replication Studies ......................... 17 H.4.f. Communication Differences in
b. Independent Researchers ............... 15 G.5. Publications and Presentations.........17 Electronic Media....................................18
c. Deviation From Standard G.5.a. Use of Case Examples .....................17 H.5. Records and Web Maintenance......... 18
Practice ...................................................16 G.5.b. Plagiarism ........................................ 17 H.5.a. Records .............................................. 18
a. Precautions to Avoid Injury ...........16 G.5.c. Acknowledging Previous Work ...... 17 H.5.b. Client Rights ..................................... 18
b. Principal Researcher G.5.d. Contributors .................................... 17 H.5.c. Electronic Links ............................... 18
Responsibility ....................................... 16 G.5.e. Agreement of Contributors ............17 H.5.d. Multicultural and Disability
1. Rights of Research Participants.........16 G.5.f. Student Research ..............................17 Considerations ......................................18
a. Informed Consent in Research ...... 16 G.5.g. Duplicate Submissions ...................17 H.6. Social Media......................................... 18
b. Student/Supervisee G.5.h. Professional Review ....................... 17 a. Virtual Professional Presence ........ 18
Participation ..........................................16 Section H: DistanceCounseling, b. Social Media as Part of
G.2.c. Client Participation ......................... 16 Technology, and Informed Consent .................................18
a. Confidentiality of Information ....... 16 Social Media..........................................17 a. Client Virtual Presence ................... 18
b. Persons Not Capable of Giving Section H: Introduction..............................17 b.Use of Public Social Media ............ 18
Informed Consent .................................16 1. Knowlede and Section I: Resolving Ethical Issues ......... 18
c. Commitments to Participants ........ 16 Legal Considerations ........................... 17 Section I: Introduction ................................ 18
d. Explanations After Data a.Knowledge and Competency ........17 I.1. Standards and the Law ........................ 19
Collection ...............................................16 H.1.b. Laws and Statutes ...........................17 I.1.a. Knowledge .........................................19
G.2.h. Informing Sponsors ........................16 1. Informed Consent and Security........17 c. Ethical Decision Making ..................19
G.2.i. Research Records Custodian .......... 16 a. Informed Consent and Disclosure.... 17 d. Conflicts Between Ethics
1. Managing and Maintaining b. Confidentiality Maintained by and Laws ............................................... 19
Boundaries ............................................ 16 the Counselor ........................................18 I.2. Suspected Violations ............................19
a. Extending Researcher– a. Acknowledgment of I.2.a. Informal Resolution ..........................19
Participant Boundaries ........................16 Limitations.............................................18 I.2.b. Reporting Ethical Violations ........... 19
a. Relationships With Research H.2.d. Security.............................................18 I.2.c. Consultation .......................................19
Participants ........................................... 16 H.3. Client Verification .............................. 18 a. Organizational Conflicts ..................19
b. Sexual Harassment and 1. Distance Counseling b. Unwarranted Complaints
Research Participants ...........................16 Relationship .......................................... 18 c. Unfair DiscriminationAgainst
G.4. Reporting Results................................16 a. Benefits and Limitations.................18 Complainants and
G.4.a. Accurate Results ..............................16 b. Professional Boundaries in Respondents ..........................................19
G.4.b. Obligation to Report Distance Counseling.............................18 I.3. Cooperation With Ethics
Unfavorable Results .............................16 a. Technology-Assisted Services ........18 Committees ........................................... 19
G.4.c. Reporting Errors ..............................16 b. Effectiveness of Services................. 18 Glossary of Terms ......................................20

Ethics Related Resources


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• Free consultation on ethics for ACA Members
• Bestselling publications revised in accordance with the
2014 Code of Ethics, including ACA Ethical Standards
Casebook, Boundary Issues in Counseling, Ethics Desk
Reference for Counselors, and The Counselor and the Law
• Podcast and six-part webinar series on the 2014 Code
• The latest information on ethics at counseling.org/ethics

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