Praesideo Telephone Interface

Telephone Interface Client

(PRS-TIC)

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1 ST/PRM3-EU | 8/9/2019 | © Robert Bosch GmbH reserves all rights even in the event of industrial property rights. We reserve all rights of
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 Praesideo Telephone Interface

 Direct access to the Praesideo system from

a standard telephone or VoIP connection
 Interfaces to the PC Call Server
 Supports POTS (Plane Old Telephone System) and VoIP Softphones
 Password protected, direct access is possible

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 Praesideo Telephone Interface

 Voice response menu

 Calls are recorded first and then broadcasted
 Pre-defined calls with chimes, messages and live speech
 Zone and zone group selection
 Control of multiple NCO’s

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 Praesideo Telephone Interface

PRS SW
• CD SW V3.2

• PC Call server
Connection to the NCO’s

• PC Call server configuration

Config of PV Call server and PC CST’s

• PC CST client
PC CST application

• PC Telephone Interface client

PC CST application

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 Praesideo Telephone Interface

SW type n Licenses Type numbers

 PRS-SWCS PC CST server + Dongle

 License for 1 NCO
 PRS-CSC PC CST client
 No limit for the number of clients
 PRS-SWCSL PC CST Server NCO license
 License for extra NCO
 PRS-TIC PC Telephone Interface Client license
 License for Telephone Interface

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disposal such as copying and passing on to third parties.
 Praesideo Telephone Interface

PC Call Station examples

 PC CST for 1 NCO, 1 operator and 1 Telephone Interface

 1x PRS-SWCS PC CST server + Dongle
 1x PRS-CSC PC CST client
 1x PRS-TIC PC Telephone Interface Client

 PC CST for 1 NCO, 3 operators and 1 Telephone Interface

 1x PRS-SWCS PC CST server + Dongle
 1x PRS-CSC PC CST client
 1x PRS-TIC PC Telephone Interface Client

 PC CST for 3 NCO, 20 operators and 1 Telephone Interface Client

 1x PRS-SWCS PC CST server + Dongle
 1x PRS-CSC PC CST client
 2x PRS-SWCSL PC CST Server NCO license
 1x PRS-TIC PC Telephone Interface Client

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disposal such as copying and passing on to third parties.
 Praesideo Telephone Interface

PSTN network VoIP network Audio to NCO_AI2 192.168.100.15

Z1
Dail ext. 123 - PC Call Server
- PC Call Client
- Asterisk PBX manager Z2
- PC Tel. Interface
PABX Ext. 123 192.168.100.3 Z3
SPA 3102 192.168.100.12

Z4
192.168.100.11
SPA 3102
Ext. 465

POTS to VoIP

192.168.100.2
Ext. 301

Ext. 302 192.168.100.1

PC CST
Praesideo system
Ext. 303
POTS Plain Old Telephone system
VoIP Voice over IP
Soft Phone PABX Private (Aut.) Branche Exchange
PSTN Public Switched Telephone Network

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disposal such as copying and passing on to third parties.
 Praesideo Telephone Interface

Telephone Interface configuration

Voice menu:
“Enter the number of the
 Predefined calls call you want to make”
 Add Telephone Interface
 Use for PC TI

 Numerical alias

 Telephone Interface:
 No button on the GUI !!

 Audio input:
 Line input

e.g. NCO_AI2 Audio input:

(audio from PC sound card) E.g. NCO_AI2

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disposal such as copying and passing on to third parties.
 Praesideo Telephone Interface

Telephone Interface configuration

VoIP extension:
Telephone number of the
 PC TI Client Praesideo telephone interface
 Select country

 Enter VoIP extension

e.g. 123
(This is the number that other
VoIP users have to dial to
access the telephone interface )

 Enter zone aliases

(Each zone needs a Voice menu:
number for the TI) “Enter the number of the zones
you want to address”

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 Praesideo Telephone Interface

Telephone Interface configuration Voice menu:

“Enter personal number”

 PC TI Client Users Voice menu:

 Add User “Enter your PIN code”

 Enter PIN code

 Select Predefined calls

Voice menu:
“Enter the number of the call
you want to make”

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 Praesideo Telephone Interface

Telephone Interface configuration SIP user name:

Of the VoIP user to the Praesideo TI

 SIP users Password:

 Session Initiation Protocol Of the VoIP user

Each VoIP connection user

has to be added

 Add SIP user name

 Enter Password
Direct access:
Checked: No personal number
 Option: and PIN code needed
Direct access

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11 ST/PRM3-EU | 8/9/2019 | © Robert Bosch GmbH reserves all rights even in the event of industrial property rights. We reserve all rights of
disposal such as copying and passing on to third parties.
 Praesideo Telephone Interface

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12 ST/PRM3-EU | 8/9/2019 | © Robert Bosch GmbH reserves all rights even in the event of industrial property rights. We reserve all rights of
disposal such as copying and passing on to third parties.
 Praesideo Telephone Interface

Linksys SPA3102 Voice gateway configuration

 SPA 3102 Setup

192.168.0.n

Linksys SPA 3102

192.168.0.1 (default)

SPA3102

Line Internet

Phone Ethernet

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disposal such as copying and passing on to third parties.
 Praesideo Telephone Interface

Linksys SPA3102 Voice gateway configuration

 Opening screen
Select: Admin Login
and Advanced

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disposal such as copying and passing on to third parties.
 Praesideo Telephone Interface

Linksys SPA3102 Voice gateway configuration

 Router, LAN Setup

 Default IP:
IP address
 192.168.0.1

NetMask
 Default Subnet Mask:
 255.255.255.0

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 Praesideo Telephone Interface

Linksys SPA3102 Voice gateway configuration

 Router, WAN Setup Static IP

IP address
 Select: Static IP
NetMask
 Enter IP address

 Enter NetMask

 Enable WAN Web Server!!

Enable WAN web server: Yes

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disposal such as copying and passing on to third parties.
 Praesideo Telephone Interface

PSTN network VoIP network Audio to NCO_AI2 192.168.100.15

Z1
- PC Call Server
- PC Call Client
- Asterisk PBX manager Z2
- PC Tel. Interface
PABX Ext. 123 192.168.100.3 Z3

Z4
192.168.100.11
SPA 3102
Ext. 465

POTS to VoIP

192.168.100.2
Ext. 301

Ext. 302
PC CST
Praesideo system
Ext. 303
POTS Plain Old Telephone system
VoIP Voice over IP
PABX Private (Aut.) Branche Exchange
PSTN Public Switched Telephone Network

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17 ST/PRM3-EU | 8/9/2019 | © Robert Bosch GmbH reserves all rights even in the event of industrial property rights. We reserve all rights of
disposal such as copying and passing on to third parties.
 Praesideo Telephone Interface

Linksys SPA3102 Voice gateway configuration

 SPA 3102 Setup

WAN
192.168.100.n
192.168.100.n

192.168.0.1

192.168.100.11

PSTN
SPA3102

Line Internet
SPA3102
Phone Ethernet Setup

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18 ST/PRM3-EU | 8/9/2019 | © Robert Bosch GmbH reserves all rights even in the event of industrial property rights. We reserve all rights of
disposal such as copying and passing on to third parties.
 Praesideo Telephone Interface

VoIP network Audio to NCO_AI2 192.168.100.15

Z1
Dail ext. 123 - PC Call Server
- PC Call Client
- Asterisk PBX manager Z2
- PC Tel. Interface
Ext. 123 192.168.100.3 Z3
SPA 3102 192.168.100.12

Z4

192.168.100.2

PC CST
Praesideo system

POTS Plain Old Telephone system

VoIP Voice over IP
PABX Private (Aut.) Branche Exchange
PSTN Public Switched Telephone Network

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25 ST/PRM3-EU | 8/9/2019 | © Robert Bosch GmbH reserves all rights even in the event of industrial property rights. We reserve all rights of
disposal such as copying and passing on to third parties.
 Praesideo Telephone Interface

Linksys SPA3102 Voice gateway configuration

 SPA 3102 Setup

WAN
192.168.100.n
192.168.100.n

192.168.0.1

192.168.100.11

SPA3102

Line Internet
SPA3102
Phone Ethernet Setup

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26 ST/PRM3-EU | 8/9/2019 | © Robert Bosch GmbH reserves all rights even in the event of industrial property rights. We reserve all rights of
disposal such as copying and passing on to third parties.
 Praesideo Telephone Interface

VoIP network Audio to NCO_AI2 192.168.100.15

Z1
- PC Call Server
- PC Call Client
- Asterisk PBX manager Z2
- PC Tel. Interface
Ext. 123 192.168.100.3 Z3
192.168.100.12

Z4

192.168.100.2

192.168.100.1
PC CST
Praesideo system

POTS Plain Old Telephone system

VoIP Voice over IP
Soft Phone PABX Private (Aut.) Branche Exchange
PSTN Public Switched Telephone Network

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 Praesideo Telephone Interface

X-Lite Softphone

Free download:

 http://www.counterpath.com/

X-Lite
Setup

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34 ST/PRM3-EU | 8/9/2019 | © Robert Bosch GmbH reserves all rights even in the event of industrial property rights. We reserve all rights of
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 Praesideo Telephone Interface

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43 ST/PRM3-EU | 8/9/2019 | © Robert Bosch GmbH reserves all rights even in the event of industrial property rights. We reserve all rights of
disposal such as copying and passing on to third parties.