DANDY P.

DELA CRUZ
Teacher III / Municipal ICT Coordinator-Mandaon
1. Who is responsible for accepting the
delivery of the DCP Packages?
School Head
Property Custodian
ICT Coordinator
Bookkeeper
2. Who will inspect the DCP packages?

Supply Officer
School Head
Information Tech Officer
Inspectorate Team
3. How many years is the warranty given to
our DCP Packages?
1 year
2 years
3 years
4 years
4. How many years is the warranty given to
batteries, projector lamps and headsets?
1 year
2 years
3 years
4 years
5. How many days is the filing for relief of
accountability due to loss/damage of DCP
Package?
15 days
10 days
30 days
60 days
 At the end of the session the
trainers were be able to:
- diagnose most common
problems in computer.
- familiarize with the different
diagnostic tools available.
 - a method of testing
a computer hardware device or
software program to ensure it is
working as it should be.
 - tools that are available to
help you diagnose and solve
hardware-related problems.
Power-on self-test (POST)
progress codes (checkpoints),
error codes, and isolation
procedures.
 CHECK THE POST
POST stands for
Power On Self Test.
This is generally
the first or second
thing that appears
on a computer
after turning on
the power.
 NOTICE THE LOAD TIME OF THE OPERATING
SYSTEM
A longer than
usual load time
may indicate
seek errors (or
other errors) in
the hard drive.
 NOTICE ANY GRAPHICS PROBLEMS ONCE
THE OS HAS LOADED
Reduced graphics
may indicate
driver failures or
hardware failures
with graphic
cards.
 PERFORM AN AUDITORY TEST

An auditory test is
an unorthodox, but
still effective way of
judging how hard a
computer is working.
 CHECK ANY NEWLY INSTALLED HARDWARE
Many operating
systems, especially
windows, can conflict
with new drivers. The
driver may be badly
written, or it may
conflict with another
process.
 CHECK ANY NEWLY INSTALLED SOFTWARE

Software may
require more
resources than
the system can
provide.
 CHECK RAM AND CPU CONSUMPTION
A common problem is
a choppy or sluggish
system. If a system is
choppy it is good
practice to see if a
program is consuming
more resources than
the computer can
provide.
 LISTEN TO THE COMPUTER

If the hard drive is

scratching or making
loud noises, shut off
the computer and
have a professional
diagnose the hard
drive.
 RUN A VIRUS AND MALWARE SCAN.
Performance
problems can be
caused by
malware or virus
on the computer.
 CHECK FOR THE PROBLEM IN SAFE MODE

If the problem
persists in safe
mode, it is a fair
bet that the
operating system
itself is to blame.
USE THE WINDOWS MEMORY DIAGNOSTIC TOOL

Your computer
memory plays a
pivotal role in
how your entire
system works.
RAM is short for
Random Access Memory.

It is connected to a computer using RAM slots.

RAM comes in sticks of different capacities such as
8GB, 16GB and so on and are typically used in
matched pairs.
Your operating system temporarily stores data in RAM to speed up
applications and to offer features such as the clipboard. Copy and
paste wouldn’t be possible without it.
Using memory speeds up your computer’s
response time and enables you to copy, paste,
edit and do whatever you need to do in a
program quickly.
 RAM DEPENDS ON TIMING TO WORK PROPERLY

It works at a very high

speed and your
computer needs to
match that speed..
THE WINDOWS MEMORY DIAGNOSTIC TOOL WILL
SHOW YOU THE RESULTS.

It will tell you if it

detected any
errors and will
write a windows
event for it.
 Try freeware program such as MemTest86.
If the Windows
Memory Diagnostic
tool doesn’t detect
any errors but you
still think you have
a memory issue.
Try Driver Pack Solution.