OXE Training - Complete (2011)

Alcatel-Lucent OmniPCX Enterprise
•Jonnel T. Ponesto
•Logic Solutions Inc.
Alcatel-Lucent Communication Solutions All Rights Reserved © Alcatel-Lucent 2009

Omni PCX Enterprise Origin
•Small – Medium •Corporate - Enterprise
•Alcatel 4200 Series

•Alcatel 4400
•Alcatel – Lucent Omni PCX Office (OXO)

•Alcatel-Lucent Omni PCX Enterprise
•2 | Alcatel-Lucent Communication Solutions | September 2009 All Rights Reserved © Alcatel-Lucent 2009
Why Alcatel-Lucent Omni PCX Enterprise
•Unified Communication •Contact Centers
Wired / Wireless Converged
IP Telephony
•Hospitality
•Network Management System
•Omni PCX Enterprise
Overview
 The Alcatel-Lucent OmniPCX Enterprise Communication Server (Linux version) is a private telephone switch based
on an IP data network infrastructure.
Linux O.S
Client-server architecture in depth
Clients
Public IP Touch
Reflexes PC multimedia IP ReflexesTM Analog Fax DECT/PWT VoWLAN 802.x SIP PDA Cellular
Communication E-mail M.I.S Web Unified

Web distribution Campaign applications CRM soft phone Personalmessaging Personal
Single access
point Multi
Applications distribution manager connectors routing info manager terminal mgt.
Open Communications Suite

Farm
Communication ATM H323

Management
TDM & IP
Software Call handling
Context/cost routing Multi protocols 500+ telephony features ACD Transparent
ARS/Ubiquity management mono or multi-tenant Distribution/supervision network ABC
Linux O.S Windows O.S Chorus Unix O.S
Appliance
Voice Network server
Hardware
Components PC application Blade
Media Gateways Chassis server Servers
Frame Relay ATM ISDN Copper cable Network services

Network Network management
Foundation IP LAN/WAN PSTN Dark fiber Wireless Service level Agreement
Architectural scalability and flexibility
 Platform

IP Communications Platform
 A scalable solution
• OmniPCX Enterprise software runs on different hardware configurations tailored to site size
• Supporting 10 to 100,000 users
• At one site or networked enterprise-wide
• Suitable for CPE of any size
Large
configuration
Medium configuration &

Medium size network site
Branch
Media gateway
Branch
IP sets
10 50 80 250 100 000 Ext.
Reliability … Availability … Security … Scalability …
Multi-country per CS
New Product Limit for attendants
2009-10 New Gateway Boards with
- Better performance
- Optimization
Networking
Scalability
2008 Multi-Time Zone per CS

SIP enhancement (reliability, level of service, scalability)
XXL offer: IP/ ABC supra-network
2007 XL Corporate Offer
Centralized XL Corporate offer (CS, UC)
ABC sub-network with 100K users
2006 Passive
Communication Server
Passive Com Server (Regional &/or local backup)
Backup CCD with PCS
2004- UC: Server redundancy (RedHat Clustering) & scalability improvement
RSI: scalability improvement
2005
Primary
Communication
Server Secondary Dual IP subnet (OXE, 4760, OTCC, UC, Genesys)
Communication Dual Ether. Attachment
Server
Blade Servers
MG ISDN overflow in case of WAN failure
8 | OmniPCX Enterprise R9.1 | January 2010 All Rights Reserved © Alcatel-Lucent 2009
•8 | Alcatel-Lucent Communication Solutions | September 2009
Communication Server Platform: Multi-Solutions
 Communication Servers:
• IP Rack Server
– On-Board Communication Server in Rack Type Gateways
• IP Crystal Server
– On-Board Communication Server in Chassis Type Gateways
• IP Appliance Servers
– Communication Server in Industrial Appliance Servers CPU
• IP Blade Servers
– Communication Server in Industrial Blade Server Technology
IP Media Gateway : Optimized Solution
 Hardware platforms :
• Rack Type Based HW :
– optimized in cost for 50-250 lines,
– 19” rack mounting gateways
– native RJ45 cabling,
– preferred solution for small branch offices or distributed architecture,
• Chassis Based HW :
– optimized in cost for over 250 lines,
– rich range of features,
– ideal for centralized large configuration
– legacy cabling.
 Same level of features on both platforms
Alcatel-Lucent OmniPCX Enterprise - XXL Deployment/Hosted IP-PBX
Core Communication Server based on Alcatel-Lucent OmniPCX Enterprise
 Fast deployment and easy maintenance

• Reduced cabling
• Redundant
• Hot-swappable
Advanced diagnostics:
• Quickly identification of failed part allowing for
quick & efficient restoration
 Modular scalability
• Up to 14 blades per chassis
 Flexible availability
• Each blade in a chassis is a self-contained server,
running its own operating system and software
 Alcatel-Lucent OmniPCX Enterprise
Hardwares

Alcatel-Lucent OmniPCX Enterprise - Crystal Hardware
M2 Cabinet
Alcatel-Lucent Crystal Technology ACT-28
M3 Cabinet – 56 slot
M3 Cabinet
Power supply
48 V is supplied by a power supply cabinet dedicated to the M2

cabinets.
The max. overall consumption is about 1000 W.
The PABX operating voltage must be between 45 V and 57 V.
The average weight of the M3 cabinet is 110 kg.
M3 Cabinet
M3 Cabinet
M3 Chassis - Shelf
Shelf - one shelf is set as the

main ACT (For M2 1 shelf – For
M3 2 shelves)
M3 Chassis - Boards
Board Coupler - The cabinet shelf can be configured with:

a single master CPU board
a slave CPU board (option)
The CPU board can be alone or coupled with the IO2N board (option) in the shelf.
The other slots are general purpose locations which can be used for any other ACT board.
Note: In the peripheral ACTs, the INTOF link boards are inserted in the CPU slots.
System Management – Board Ports
Up to 32 locals
For Interface boards (eZ32 or eUA32)

first port starts in circuit/equipment 0
(zero)
Alcatel-Lucent OmniPCX Enterprise - Crystal Hardware Couplers/Boards
Alcatel – Lucent OmniPCX Enterprise Boards
CPU7
The CPU7 control unit is the heart of the system
It process the system applications (telephone, data, messaging applications) and

generate the clock signal and tones for the entire Media Gateway
The CPU7 board is built around a Pentium III running at 700MHz and cooled by an
integrated fan. The board has 256MB of SDRAM.
The CPU7-2
The CPU7-2 board is built around a Ultra Low Power Celeron running at 650MHz. The
board has up to 256MB of SDRAM
USB Connection
The CPU7-2 board allows the connection of a USB key. The USB key is connected to
the CPU-7 via a USB connector located on the front panel. This USB key is used for
configuration backup and restore.
Other CPU’s are CPU5 and CPU6 (Old Versions)
INTOF2
Interconnection board between 2 Crystal Media Gateway
The Private Link between 2 boards is made of two twisted pairs
(600m distance or Optical Fibers
For Optical Fibers it requires a multi-mode or mono-mode COST
connector and is able to reach 4km and 12km distance respectively
The INT-IP (INTerconnecting on IP network) board gives the Alcatel-Lucent OmniPCX

Enterprise CS integrated access to the IP (Internet Protocol) network
The INT-IP board allows:
•Access to IP-Phones.
•Access to multimedia PCs.
•"Voice over IP" logical links and trunk groups.
•Inter-ACT links over IP.
INT-IP boards perform voice compression/decompression and IP packet

assembly/disassembly.
The compression function is performed by DSPs located on daughterboards.
R9. 1
 GD-3, GA-3, PowerMex & INTIP3 to replace GD, GA, MEX & INTIP2 boards -
Same level of service/ characteristics:
• 10/100/1000 BT, Half/Full duplex management, QoS, VLAN
• H323 compatibility
• Daughter board to support VoIP codecs (G711, G723, G729), all framings, echo
canceller, VAD, Modem/fax transparency, Fax T38
• VoIP Call Detail Recorders
• Audio conferencing (3 parties and N parties)
• Management of country parameters (GD only)
• Voice Guide and DTMF receptors management
• Compatibility with Com Server redundancy and Passive Com Server
• Binary authentication
R9. 1
 GD-3, GA-3, PowerMex & INTIP3 to replace GD, GA, MEX & INTIP2 boards -
New characteristics
• Number of VoIP DSP resources (ARMADA daughter board common for both hardware)
– Per INTIP3 board

– 30, 60, 90 or 120 channels for INTIPA (with embedded encryption, limitation to 30 and 60
channels)
– 30 or 60 channels for INTIPB
– Per GA3 and GD3 board (with or w/o embedded encryption)

– Refer to next slide. Includes VoIP channels, 3-way/ N-way party conference and Voice Guides
(configuration dependant)
IP FOUNDATIONS
IP Touch enhancement
 IP Touch enhancement: G722 Wide Band support

• Available for IP Touch 4028 / 38 / 68 EE
• Depends on codec negotiation between IP Touch only, managed on the same
OmniPCX Enterprise
• In case of Voice Recording (via 3rd party Voice Recording Application), G711
algorithm will be used
 Note:
• G.722 Voice Coder
• G.722 describes the characteristics of a wideband audio (50 to 7 000 Hz) coding
system which may be used for a variety of higher quality speech applications
including HD VoIP. The coding system uses sub-band adaptive differential pulse code
modulation (SB-ADPCM) within a bit rate of 64 kbps. The system is referred as 64
kbps (7 kHz) audio coding.
32 | OmniPCX Enterprise R9.1 | January 2010 All Rights Reserved © Alcatel-Lucent 2009
•32 | Alcatel-Lucent Communication Solutions | September 2009
The GPA2 board (General Purpose Auxiliary2) is an upgraded version of the GPA board.
The GPA2 supports two main applications:
I. Voice (speech) processing:

• multi-language voice guides (Multi Language Voice Prompt), that can be
downloaded in a maximum of four languages and that can be simultaneously
broadcast on 60 channels:
4 x 6 Mb (4 x 12 min) static voice guides,
7.5 Mb (15 min) dynamic voice guides.
•music-on-hold,
II. Processing (at detection or at generation) of tones and DTMF frequencies used
on the different public or private networks:
•generation of 32 tones,
•Q23, Q23x,
•2100Hz,
•R1/R2,
•VAD,
The UA 32 board
The new version of the UA32 board can be used as from R4.2, and is used to connect 32
sets and UA terminals such as:
•UA Reflexes sets, with or without an S0/V24/PC option.

•FBC attendant console.
•IBS.
•V24, S0, CTI or analog Terminal Adapters (TAs).
The eUA32 board
The eUA32 board can be used as from R5.1. It has the same basic characteristics as the
UA32 board.
However, whereas the UA32 board requires a specific license, the less costly eUA32 board
requires none, but all sets attached to it must have a license.
In other words, you can use:

Either, a UA32 board with no set licenses,
Or, an eUA32 board with a license for each set declared on the board.
The two boards are not interchangeable. The board must be declared as a UA32 or eUA32
board in management.
•The DECT8 board enables the connection of up to 8 DECT

RBS base stations using HDB3 transmission at 1.152Mbps.
•The DECT8 board requires software release R3.2M, R4.1 or
higher.
•The DECT8 board is similar to the DEC4THB board, but has 8
accesses. In addition, the AEMD and DTM functions,
previously on daughter boards, have been integrated onto
the motherboard.
The Z32 board,

The Z32 board can be used from R4.2 and enables 32 analog terminals to be connected to the ACT system.
The Z32 board, in addition to allowing an increase in the number of terminals that can be connected, also
provides the following new features:
New long distance interfacing with 8 QCIALAs (Quadruple Subscriber Line Analog Interface Circuits).
A new common C1NV part.
New CB8 and CB26 power supplies.
The eZ32 board

The eZ32 board can be used from R5.1. It has the same basic characteristics as the Z32 board.
However, whereas the Z32 board requires a specific license, the less costly eZA32 board requires none, but
all sets attached to it must have a license.
In other words, you can use:

Either, a Z32 board with no set licenses,
Or, an eZ32 board with a license for each set declared on the board.
The two boards are not interchangeable.
The board must be declared as a Z32 or eZ32 board in management.
R10. x
•New eZ32-2 board

•Replace previous board due to HW obsolescence
•Compatible with previous one within the same system/Media Gateway
•Support of Calling Party Control (called so Open Loop Disconnect)
•The CPC signal tells the phone equipment that the outside party has hung-
up, so it can stop recording to an answering machine or voice mail, drop
the call off hold, or just release a line that might be used for dictation or
announcements
•OXE R10 or upper is required
•Note: CPC (Calling Party Control) is a signal sent from most modern electronic COs to
indicate that the "Calling Party" has hung up. The CPC signal tells the phone equipment that
the outside party has hung-up, so it can stop recording to an answering machine or voice mail,
drop the call off hold, or just release a line that might be used for dictation or
announcements.
The NPRAE (New Primary Rate Access E1) board replaces the PRA2 board.
This board can be used to connect an Alcatel-Lucent OmniPCX Enterprise CS to:
•Another Alcatel-Lucent OmniPCX Enterprise CS in a private network (ABC-F, Q-SIG)

•A non Alcatel PBX in a private network (DPNSS)
•A public network (ISDN, DASS2)
The NPRAE board can provide either:

Two E1–CCS (T2) accesses
The PCM2 board (Pulse Code Modulation) is used to connect the system to the public
or private exchange via a PCM link (channel by channel signalling).
The PCM2 board supports a PCM link.
The board carries out tone and Q23 (DTMF) and R2 signalling detection using a signal
processing detector. In some configurations, two detection modules are equipped.
It is an analog board which allows the Private Automatic Branch eXchange (PABX) to be connected to
most public networks.
The NDDI2-2 board can connect up to eight 2-wire analog lines.
The NDDI2-2 board can handle the following optional daughter boards :
Calling Line Identification Protocol Interface Adaptor (CLIPIA) board:

This board allows the line impedance to be modified to identify the caller and to detect the metering
pulses.
•The VPU5/VPU6 board is designed to replace:

•the VPS35 board as of Release 4.1 of the 4635
software (8-port VPU5/VPU6) and as of Release 3.2
of the Alcatel-Lucent OmniPCX Enterprise CS,
•the VPM35 board and its two SPA3 daughter boards
as of Release 4.2 of the 4635 software (16-port
VPU5/VPU6) and as of Release 4.2 from the Alcatel-
Lucent OmniPCX Enterprise CS,
•Between one and eight VPU5/VPU6 boards form the
voice processing cluster of the Alcatel-Lucent
OmniPCX Enterprise CS system.
•Phase-out Hardware
•4635H & SPA3
•Phase-out for 1st order for all the releases
•MSBI board (additional hard disk) configuration always
available in ACTIS for add-on & migration 4400 to OXE
•SPA3 board (8 channels voice acquisition)
configuration available in ACTIS with warning (SPA3
board not available in catalog)
Alcatel-Lucent OmniPCX Enterprise - Common Hardware Couplers/Boards
IP Media Gateway Racks
Internal Switching
Call Server
 CS-2 board : CPU Common Hardware board for both Com Server or PCS
• Available from OXE R9.0
• Dual Ethernet for redundancy, load balancing (10/100BT Half & full-duplex & 1000BT full
duplex)
• SLANx4 daughter board for 4 Switch LAN ports
• V24 interface through RJ45 connector on front panel used to system configuration and
remote reset signal coming from a RMA box
• USB interface on front panel
• 1 Gb of memory (max: 2Gb)
• Hot swap availability
• Compatible with rack1U & 3U
• Can be used for Passive Com Server configuration in XL centralized architecture (up to
15K users): previous limits/rules (forcing Appliance server) are no longer relevant (1Gb of
memory)
Call Server
•The CS-2 board offers the following features:
•Call server
•4645 Voice mail (optional)
•In addition, this board can act as a PCS (Passive Call Server) without restriction.
•External Interfaces
•LAN1: 10/100/1000 BaseT Ethernet access
•LAN2: redundant 10/100/1000 BaseT Ethernet access
•. (top right): V24 access to system configuration and remote reset signal coming from an RMA box
•UNIT1, UNIT 2, UNIT 3, UP-LINK: 4 ports 10/100BT LAN switch (if the SLANX4 daughterboard is present)
•USB: not used
Call Server
•Dual Ethernet
•Two dual Ethernet modes are available:
•Ethernet Redundancy
•Ethernet Load Balancing
•Ethernet Redundancy
•The CS-2 board supports the Ethernet redundancy feature (also called hot standby or dual Ethernet).
•Two Ethernet interfaces allow two Ethernet accesses. The two Ethernet interfaces have the same
MAC address and IP address. One interface is active, the other one is standby. When the active
interface fails, the standby interface switches to active automatically.
•For complete redundancy, each interface must be connected to a different switch unit. These
switches must be parts of a redundancy network supporting the Fast Spanning Tree standard. As in no
redundancy mode, only one IP address is used.
Gateway Driver
•The GD-3 board offers the following features:

•Media Gateway controller
•Switching
•Voice over IP
•Tone generator
•Voice guides
•Conferencing
•DTMF (touchtone) generator and detector
•Modem
•Interface to the extension racks
•This board is not compatible with the GD, GA and MEX boards.
Gateway Driver
•Daughterboards
•The GD-3 board supports the following daughterboards:
•HSL1, HSL2: These optional daughterboards allow to connect extension modules:
•HSL1: allows to connect 1 extension module via Module1 connector
•HSL2: allows to connect 2 extension modules via Module2 connectors
•ARMADA: this optional daughterboard supports additional DSPs (Digital Signal Processor) used for
compression/decompression of voice channels for VoIP applications
•AFU: Auxiliary Function Unit: audio input/output (optional)
Gateway Applicative
•Functions
•This board provides additional resources to the Media Gateway.
•Daughterboards
•The GA-3 board supports the following daughterboards:
•ARMADA: this optional daughterboard supports additional DSP (Digital Signal Processor) used for
compression/decompression of voice channels for VoIP applications
•SLANX: this optional daughterboard provides a 4 ports 10/100BT LAN switch. This switch cannot be
configured.
Module Expansion
•The PowerMEX board drives the extension rack and interfaces the GD-3 board located in the main rack.
Old Boards - This board is not compatible with the GD-3 and GA-3 boards.
Digital Lines Interface
Digital Lines Interface
Analog Lines Interface
Analog Lines Interface
ISDN Interface
ISDN Interface
Basic Rate Interface
•BRA-X Boards
These boards allow two, four or eight T0 basic accesses (two B channels + one D channel) to be connected.
BRA-X Board Front Panel
LAN Interface
LAN Interface
Analog Public Interface
•APA-X Boards
•These boards allow connection to the analog public network (two, four or eight accesses). These boards
are also used to forward calls when a system failure occurs (power cutoff or computer problem).
•Installing Daughterboards/SDRAM on CPU Boards
The following table shows the different daughterboards that can be installed on the various CPU boards.
•Daughter boards •CS •CS-2 •GD •GD-3 •GA •GA-3

•SDRAM64 •No •No •Yes •No •Yes •No
•SDRAM128 •Yes •No •No •No •No •No
•DDR256 •No •Yes •No •Yes •No •Yes
•MCV8 •No •No •Yes •No •Yes •No
•MCV24 •No •No •Yes •No •Yes •No
•MADA1 •No •No •Yes •No •Yes •No
•MADA3 •No •No •Yes •No •Yes •No
•ARMADA •No •No •No •Yes •No •Yes
•HSL1 •No •No •Yes •Yes •No •No
•HSL2 •No •No •Yes •Yes •No •No
•AFU •No •No •Yes •Yes •No •No
•SLANX •Yes •Yes •No •No •Yes •Yes
•XMEM + Hard disk •Yes •No •No •No •No •No
•Example of Equipment with Daughterboards
•Board Position in the Racks
•Board positions given in this section are for information only. Actual
positions of boards in the racks are given by Actis which applies
configuration rules not presented here and subject to regular updates.
•SMALL Rack
Small Rack Front Panel
•Board •Slot 1 •Slot 2 •Controller Slot

•CS / CS-2 •No •Yes •Yes
•GD / GD-3, •No •No •Yes
MEX / PowerMEX
(see restrictions below)
•GA / GA-3 •Yes •No •No
(see restrictions below)

•UAI4, UAI4–1, UAI8, UAI8–1 •Yes •Yes •No
•UAI16, UAI16–1 •Yes •Yes •No
•SLI4, SLI4–1, SLI8, SLI8–1 •Yes •Yes •No
•BRA2, BRA4, BRA8 •Yes •Yes •No
•PRA-T2, PRA-T1, T1 CAS, PRA DASS2 and PCM R2 •Yes •Yes •No
•APA2, APA4, APA8 •Yes •Yes •No
•MIX2/4/4, MIX4/8/4, MIX4/4/8, MIX0/4/4, MIX0/8/4, MIX0/4/8 •Yes •Yes •No
•LANX16, LANX16–1, LANX8-2, LANX16-2 •Yes •Yes •No
•Empty slot blanking cover •Yes •Yes •No
Alcatel-Lucent Terminals

Alcatel Reflexes (PHASEOUT)
Advanced - 4035 Premium - 4020 Easy - 4010
First - 4004
User Centric Communication
Full Range of IP and Traditional Phones
 5 IP Phones in a range
• High level services (Directory access 4068

thru alpha keyboard, mini-messages, …)
• DHCP client
• LDAP client 4038
• Automatic VLAN Assignment
 IP Touch Phones: X8 series 4028
• Full compliant with 802.3af
 Support of Third party SIP & H323 clients 4018
4008
Enlarge Range of Digital Phones
 3 digital phones
• Cost effective
• Feature rich (name based dialing…)
4039
• From basic to high-end needs
 X9 series: same new telephony features

supported as IP Touch 4029
• Multi redial lists, call log

• Cyrillic display
• Chinese display 4019
Alcatel OmniDesktop
add-on modules
 A smart display module extending the capabilities of the phone

:
• 14 additional direct access buttons
• A large LCD display allowing quick and easy “paperless” identification of
associated buttons
• Up to 3 smart display modules
 Commercial packs including one phone with 10 additional keys: 10 keys
• Alcatel 4039 pack 10 & 4029 pack 10

• Alcatel 4038 IP Touch pack10 & 4028 IP Touch pack10
 The 3 extension modules available on all phones Smart display
• Except 4018 and 4019
40 keys
Alcatel OmniDesktop : 4008
1x20 character display

3- Smith Kevin
2 directions navigator
Direct access to repertory
Full Duplex HandsFree
Mute key
Redial key
Direct access to maibox
6 programmable keys
Alcatel OmniDesktop : 4018/4019
1x20 character display

3- Smith Kevin
Direct access to repertory
HandsFree (on 4018)
Mute key
Redial key
6 programmable keys
2 ethernet ports (4018 only)
 Adjustable graphical B&W display (64

x 128 pixels - 70 X 38 mm)
 6 soft keys
 Alphabetic keyboard
 4 directions navigator
 HandsFree
 Mute key
 Redial key
 Direct access to maibox
 Programmable keys (up to 70)
 Headset plug
 2 ethernet ports (4028 only)

 XML openess (4028 only)
Adjustable graphical 4 levels grey

display
10 soft keys
Alphabetic keyboard
HandsFree
Mute key
Redial key
Programmable keys (up to 70)
Headset plug
2 ethernet ports (4038 only)
XML openess (4038 only)
Alcatel OmniDesktop : 4068
 Adjustable graphical colour display

• 240 x 320 pixels (¼ VGA)
• 73,5x55,6 mm - 4096 colours
 10 soft keys
 Alphabetic keyboard
 4 directions navigator
 HandsFree
 Mute key, Redial key
 Direct access to maibox
 Programmable keys (up to 70)
 Headset plug
 Bluetooth connectivity
 2 ethernet ports
 XML openess
R9. 1
OmniTouch 4135 IP Conference Phone
The SIP-based conference phone is equipped with wideband to ensure a clear and natural sound.
The stylishly endpoint is packed with intelligent functions to make
teleconferences more efficient even in larger conferences
 Call features
• Call hold
• Call waiting  Directory

• Call Park/Unpark • Phone book: 1,000 entries per profile
• Call Pickup • Export/import of directory
• Call recording (local on SD card up to • Call list
2GB)
• User profile: 4 profiles (password protected)
• Consultation Hold
 Infrastructure
• Local 5-way calls
• DHCP and static IP
• Music on Hold
• NTP and SNTP
• Two configurable SIP accounts
• Ethernet 10/100 Base T
• Unattended transfer
• Power over Ethernet IEEE 802.3af
• Transformer: 100–240 V AC/13.5 V DC

 Audio features
• NAT traversal: STUN and ICE
• G711,G729ab
• Software upgrade: TFTP / HTTP/HTTPS
• DTMF: In-band / via RTP / SIP INFO
• Export/import of profiles including settings
Voice Mobility (DECT, PWT)
 Full integration with OmniPCX Enterprise

• Scalable and cost effective
• Fault and Alarms, Configuration, Accounting,
Performance, Security
 On-site voice mobility

• Hand-over, roaming
• High level of voice quality
• High level of PABX features
 Adapted to industrial environment

• Intrinsically sage base station & terminal
• Water/shock/dust proof, man down,
alarm button..
The industrial 500 DECT handset
Overview
Industrial DECT : Alcatel-Lucent 500 DECT handset

• Robust design
• inductive charging
• IP 54 standard (Water and dust resistant)
• Advanced alarm management for isolated worker
protection:
• Emergency key (red key)
• Man down detection (dead-man detection)
• No movement detection
• Shock detection (Roadmap: Q3 2011)
• Message Waiting Indication - 3 LEDs
• Based on GAP mode

• Compatibility: OXE R10.0 and higher
• Retro-compatibility: OXE R9.1 (I1.605.28)
OXE R9.0 (H1.301.50.c*)
* Release date not known
The industrial 500 DECT handset
Look & feel
Earpiece
3 Status LEDs
Color display
Volume up/down
2 Soft-keys:
(6 steps)
Idle: menus access
Call: Mute/Loudspeaker
Alarm key
Menu access:
Make call 4 Navigation keys + OK key
Register Recall respectively to
Navigate/confirm
Keypad lock soft key:
Headset connector
short press on OK
Microphone
On/Off (long press)
Release call
IP Desktop Softphones
IP Desktop Softphones
IP Desktop Softphones – For MAC
• Reminder: VoIP Softphone solution with the same level of services than 4068 IP Touch for either business or
agent positions
• New: compatible with MAC Operating System
• Multi-language: English, French, German, Italian, Spanish, Portuguese, Chinese, Dutch, Russian, Finnish,
Korean, Norwegian
• G.711, G.723.1, and G.729 codecs
• No QoS (TOS) compatibility
Alcatel-Lucent 4059IP MAC
the goal of this presentation is to

present the new attendant console
4059 Extended Edition (4059EE) by
comparing it to the 4059 IP
attendant console
Attendant Applications
4059 IP 4059EE
4068
Attendant
New / modern GUI

Current PC-based with presence
solution
IP Desktop (BLF option)
Attendant
Overview
New features offered by the 4059EE
a new up-to-date graphical interface providing

to the operator friendly tool for efficient call dispatching
The support of the BLF feature without

The rich presence by using My Teamwork
the need of a dedicated screen
A software architecture ready

to integrate later other unified
communication features
General architecture
A 4059EE Attendant Application
MyTeamwork server
ABC A Protocol
Voice Voice HTTPS (web services)

Voice
IP Desktop
OR OR softphone
All X9 series All X8 series USB link 4059EE Application
Standard or dedicated USB Keyboard
MyIC Phone 8082
a Smart Deskphone
Smartphone experience
Desk Phone reliability and comfort
Application Pod openness
Official naming: Alcatel-Lucent OmniTouch 8082 MyIC Phone
MyIC Phone 8082 (cont’d)
milestones
OmniPCX Office R8.1
OmniPCX Enterprise R10.0

Hospitality
 SIP Telephony Services
 3rd party Web services
 OV 8770 (mandatory)
OpenTouchTM
Executive
Object of this  SIP Multi-Media Services
presentation  Rich UC Web services

 OV 8770 Mgt & Provisioning
Milestones
Hospitality room set with OmniPCX Enterprise R10.0
New Applicative SIP SmartPhone for hotels

 Compatible with AAPP ecosystem over AHL
AHL OXE
PMS
SIP
Web
Services
•Hospitality application
server (optional, not http
needed with basic
package)
External
DHCP server or
OXE DHCP server
OV 8770
•Standard Hotel Homepage
 MyIC Phone 8082 with OXE R10.0 is dedicated to the hospitality vertical
market (hotel, hospital…) and must be declared as a “room” set.
Hospitality room set with with OmniPCX Enterprise R10.0 (cont’d)
Services provided with AHL coupling

• display on the phone set of the current guest information (updated at
check-in/checkout and during the guest’s stay)
– Guest Name and GPIN
– forward status OXE
AHL
SIP
– DND status
– wake-up (status and time) PMS Check-in (Guest Notify
– Guest language and VIP status Name, phone
number, GPIN,
– Voice Mail information Language, wake-
up time,…)
• The OXE also manages (as for all room sets)
– The phone set public access category
– The accounting tickets
www.alcatel-lucent.com

OXE Training - Complete (2011)

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Alcatel-Lucent OmniPCX Enterprise

Alcatel-Lucent Communication Solutions All Rights Reserved © Alcatel-Lucent 2009

•Alcatel 4200 Series

•Alcatel – Lucent Omni PCX Office (OXO)

•Omni PCX Enterprise

Communication E-mail M.I.S Web Unified

Open Communications Suite

Communication ATM H323

Linux O.S Windows O.S Chorus Unix O.S

Frame Relay ATM ISDN Copper cable Network services

Alcatel-Lucent Communication Solutions All Rights Reserved © Alcatel-Lucent 2009

Medium configuration &

10 50 80 250 100 000 Ext.

2008 Multi-Time Zone per CS

 Same level of features on both platforms

 Fast deployment and easy maintenance

Alcatel-Lucent Communication Solutions All Rights Reserved © Alcatel-Lucent 2009

48 V is supplied by a power supply cabinet dedicated to the M2

The average weight of the M3 cabinet is 110 kg.

Shelf - one shelf is set as the

Board Coupler - The cabinet shelf can be configured with:

For Interface boards (eZ32 or eUA32)

The CPU7 control unit is the heart of the system

It process the system applications (telephone, data, messaging applications) and

Other CPU’s are CPU5 and CPU6 (Old Versions)

The INT-IP (INTerconnecting on IP network) board gives the Alcatel-Lucent OmniPCX

The INT-IP board allows:

INT-IP boards perform voice compression/decompression and IP packet

– Per INTIP3 board

– Per GA3 and GD3 board (with or w/o embedded encryption)

 IP Touch enhancement: G722 Wide Band support

The GPA2 supports two main applications:

I. Voice (speech) processing:

•UA Reflexes sets, with or without an S0/V24/PC option.

The eUA32 board

In other words, you can use:

•The DECT8 board enables the connection of up to 8 DECT

The Z32 board,

The eZ32 board

In other words, you can use:

The board must be declared as a Z32 or eZ32 board in management.

•New eZ32-2 board

This board can be used to connect an Alcatel-Lucent OmniPCX Enterprise CS to:

•Another Alcatel-Lucent OmniPCX Enterprise CS in a private network (ABC-F, Q-SIG)

The NPRAE board can provide either:

The PCM2 board supports a PCM link.

The NDDI2-2 board can connect up to eight 2-wire analog lines.

Calling Line Identification Protocol Interface Adaptor (CLIPIA) board:

•The VPU5/VPU6 board is designed to replace:

•The GD-3 board offers the following features:

•Daughter boards •CS •CS-2 •GD •GD-3 •GA •GA-3

•Example of Equipment with Daughterboards

Small Rack Front Panel

•Board •Slot 1 •Slot 2 •Controller Slot

(see restrictions below)

Alcatel-Lucent Communication Solutions All Rights Reserved © Alcatel-Lucent 2009

Advanced - 4035 Premium - 4020 Easy - 4010

• High level services (Directory access 4068

• Automatic VLAN Assignment

 IP Touch Phones: X8 series 4028

• Full compliant with 802.3af

 Support of Third party SIP & H323 clients 4018

 X9 series: same new telephony features