Documente Academic
Documente Profesional
Documente Cultură
@harrasima 2019 2
Inbound faulty
customers
@harrasima 2019 3
inbound & outbound
Pre-screening testbed
68 67
PRE-SCREENING TESTBAD
Pre-screening before entering the repair center
31
Good MONITORING 2019
STATUS QUANTITY
Done Repair 707
36 FUSION TESTBAD 12
UNDER REPAIR (Menara Mulia) 3
Faulty Grand Total 722
@harrasima 2019 4
inbound & outbound
repair MCTEC
30
REPAIR MCTEC
24 Local repair center for module broken
MONITORING 2019
21 REPAIR STATUS QUANTITY
Good Done Repair 541
Under Repair 6
Prepared 13
Grand Total 560
3 6
Faulty
@harrasima 2019 5
inbound & outbound
repair overseas
135
REPAIR OVERSEAS
International repair center for broken module
92 MONITORING 2018
108 REPAIR STATUS QUANTITY
Good DONE REPAIR 2288
UNDER REPAIR 311
Grand Total 2599
MONITORING 2019
27 items to be destroyed
Faulty STATUS REPAIR QUANTITY
DONE REPAIR 313
UNDER REPAIR 338
OUT IN READY SEND TO REPAIR 32
Grand Total 683
@harrasima 2019 6
inbound
New Part
128
MONITORING 2019
LOGISTIC QUANTITY
DHL Cikarang 79
Menara Mulia 104
Panalpina 648
Grand Total 831
IN
1
@harrasima 2019 7
Inventory Stock
Alcatel Lucent
FAULTY MODULE
870
1147 goods coming from customers for further
processing to the reparation / results of repairs
that cannot be repaired
GOOD MODULE
good stuff coming from the factory / good stuff
coming from the repair center
5947
SCRAP MODULE
items to be destroyed
Problem solve
allcatelucent
• Menyewa mobil untuk support pengantaran / pickup module Mobil sudah ada, [tambah Blind Van]
• Laptop pak karyanto sudah diperbaiki dan kembali normal
@harrasima 2019 9
Issue
allcatelucent
• Performa Laptop berkurang, pekerjaan menjadi lebih lambat, performa kerja menurun..
• Miss komunikasi pengiriman module ke moratelindo
Problem solve
allcatelucent
@harrasima 2019 10
Improvement
allcatelucent
• Module Scrap batch 5 sudah terkumpul dan data sudah dilaporkan ke Nokia (sedang di cek dan
menunggu approval)
Plan to next
allcatelucent
@harrasima 2019 11
END
@harrasima 2019 12