HDFC BANK

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MONIKA CHUDIWALA 74
TEJAS DEDHIA 76
SHUBHAM DESAI 77
APURVA KAUL 84
PRANIT RAORANE 96
HETAL VAKHARIA 119

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 We
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IN NEXT 30 MINUTES…………..

 HDFC BANK
 PROFILE
 BRANCH NETWORK
 BOARD OF DIRECTORS
 BUSINESS STRATEGY
 PRODUCT & SERVICES

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Continue…….
 Demand Analysis
 Supply Analysis
 Market share
 Competitor
 Demand
 Achievements
 Future plans

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 HDFC BANK
 Housing Development Finance Corporation

 Founded in 1977 by Hasmukh bhai Parakh

 HDFC Bank was incorporated in August 1994

 IPO in India in 1995

 Listed in NSE, BSE, NYSE(ADR)

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 PROFILE OF HDFC BANK

 Type Private
 Founded 1994
 Headquarters Mumbai, India
 Industry Banking, Insurance,
Capital Market
and allied
industries
 Net income INR 199.80 billion
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BOARD OF DIRECTORS

Mr. C.M.Vasudev, Chairman

Mr. Aditya Puri, Managing director

Mr. Keki Mistry, Managing Director

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Business Strategy
 Increasing market share in India’s
expanding banking.
 Delivering high quality customer service.
 Delivering more products to more
customers.
 Maintaining current high standards for
asset quality through disciplined credit
risk management.
 Develop innovative products and services
that attract targeted customers and
address inefficiencies in the Indian
financial sector.

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NETWORK
 1725 branches
 4393 ATM’s in the country
 780 cities in India
 All branches are OLRT
connected
 16 branches in Middle east
 6 in Africa
 Representative offices in
Hong Kong, New York,
London & Singapore

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Product & services
 Travellers Cheques
 credit card
 home loan
 personal loan
 Foreign Currency Cash
 Foreign Currency Demand Drafts
 Cheque Deposits
 Remittances
 Trade Services
 Mutual funds
 Insurance

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What is Demand ??
 Desire to buy

 Willingness to buy

 Ability to buy

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Factors Affecting Demand
 Price
 Income
 Price of Related Services
 Taste and Preference
 Economic Growth
 Population
 Future Expectation

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Elasticity
 Price elasticity

 Income elasticity

 Cross elasticity
E=1
E>1
E<1
Supply analysis
 Technology

 Firms

 Government Policies

 Price

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Market Share

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Competitors
 SWOT ANALYSIS
 STRENGTHS:
 Superior customer service.
 Dedicate right strategy for the
right products.
 Dedicated workforce .
 Good amount of
capitalisation.
 Opportunities:
 Profit margins will be good.
 Could seek better customer
deals.
 An applied research centre to
create opportunities.
 Steps to Ensure loyalty by old
customers.
Weakness:
Some gaps in range for certain sectors.
Sectoral growth is constrained by low
unemployment levels and competition for
staff.
Working Hours not up to the customer
satisfaction.
Threats:
Legislation could impact.
Very high competition prevailing in
the industry.
Entry of many Foreign banks.
GROWTH
Demand Forecasting
Barometric Forecasting

Leading indicators

Coincident Indicators

Lagging Indicators

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Achievements
 HDFC Bank merged with TIMES BANK
in 2000.
 HDFC Bank ties up with Qatar
National Bank.
 HDFC Bank merged with CENTURION
BANK OF PUNJAB in 2007.

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Awards

AWARDS AWARDED BY
BEST PRIVATE SECTOR NDTV BUSSINESS
BANK LEADERSHIP AWARD
2010
BEST PRIVATE SECTOR DUN AND BRADSTREET
BANK IN SME FINANCE BANKING AWARD
AMONG FAB 50 FORBES ASIA
COMPANIES

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Future plans
 Launch 450 new branches.
 Rural Banking
 Focus on Education Loan.
 To sell Home Loans through Web.
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Any Questions?