ORGANIZATIONAL BEHAVIOUR

Stages of Group Development

 Forming
Storming
Norming
Performing
Adjourning
 Stages of Group Development
Prestage I Stage I Stage II
Forming Storming

Stage III Stage IV Stage V

Norming Performing Adjourning
 Forming
 Exploration period
 Members attachments are tentative
 Members are anxious and watchful
 No task clarity
 Team members assess others capabilities
 Poor Performance; Low productivity
 Working relationships guarded, cautious,non-committal
 Forming
FEELINGS
 Anxiety and fear
 Excitement and confusion
 Pride in being part of the team
BEHAVIOUR
 Asking a lots of questions
 Doubting on the ability to meet the challenges
 Making attempts to get to know of members
 Anxious to get on with the work

 Sharing of acceptable , non-controversial things

 Forming

Tasks / Activities
Abstract discussions of the concepts and
issues
Impatiens with the discussion
Difficulty in identifying some relevant
problem
Little accomplishment of goals
Characteristics of the Forming Stage

• Exploration
• Focus on similarities and Differences
• First Impression are key
• Confusion / anxiety
• Lower productivity
• Issues of inclusion, leadership, developing
trust
• Open communication is a must
 Forming: Group Members Selection

 Range of role Competencies

 Range of attributes
 Ability to work with others
 Forming: Negative Roles

 Isolate : Present but fails to participate

 Dominator : Speaks too often and too long
 Free rider : Does not do fair share of the work
 Detractor : Criticizes and complains
 Digresser : Deviates from group’s purpose/s
 Airhead : One who is never prepared
 Socializer : Pursues only social aspects
Dufrene and Lehman (2005)
 Forming: Positive Roles
Facilitator/ One who makes sure everyone gets to talk and
Gatekeeper
be heard
Harmonizer One who keeps tensions low

Record Keeper One who maintains records and informs

members
Reporter One who assumes responsibility for
submissions
Leader One who assumes a directive role

Dufrene and Lehman (2005)

 Team Roles Questionnaire
Belbin (1981)
1. The chairperson/ Co-coordinator (CO)
2. Shaper (SH)
3. Plant (PL)
4. Resource/ Investigator (RI)
5. Monitor/Evaluator (ME)
6. Company Worker/ implementer (IMP)
7. Team Worker (TW)
8. Finisher (F)
Belbin (1993)
9 Specialist
CHAIRPERSON/CO-ORDINATOR (CO)

• Co-ordinates the way the

team moves towards
group objectives
• Makes best use of team
resources
• Recognises team strengths
and weaknesses
• Maximises the potential of
each team member
 SHAPER (SH)
• Shapes the way in which
team effort is channeled
• Directs attention to the
setting of objectives and
priorities
• Seeks to impose a shape
or pattern on group
discussions and
outcomes
• Challenging, dynamic,
thrives on pressure. The
drive and courage to
overcome obstacles.
 PLANT (PL)
• Advances new ideas
and strategies
• Pays special attention
to major issues
• Creative approach to
problem-solving
• Solves difficult
problems
RESOURCE/INVESTIGATOR (RI)

• Explores and reports on

ideas and developments
outside the team
• Creates external
contacts
• Extrovert, enthusiastic,
communicative.
Explores opportunities.
Develops contacts
MONITOR/EVALUATOR (ME)

• Analyses problems
evaluates ideas and
suggestions
• Enables team to take
balanced decisions
• Sober, strategic and
discerning. Sees all
options. Judges
accurately
COMPANY WORKER/IMPLEMENTER
(IMP)
• Turns concepts and
plans into practical
working procedures
• Carries out agreed plans
systematically and
efficiently
• Disciplined, reliable,
conservative and
efficient. Turns ideas
into practical actions.
TEAM WORKER (TW)
• Supports team members in
their strengths
• Builds on suggestions
• Compensates for team
members’ shortcomings
• Improves communication
between member.
• Co-operative, mild,
perceptive and diplomatic.
Listens, builds, averts
friction
 FINISHER (F)

• Ensures nothing has

been overlooked
• Checks details
• Maintains a sense of
urgency
• Painstaking, anxious
• Searches out errors
and omissions.
Delivers on time
 Team Roles: Discussion
 Belbin (1981, 1993)
 Barbera senator (1997)

What are the evidences to demonstrate the relationship

between team roles and team success?
 My Work Sheet
 What is my dominant group role?
 What is the group role that I would like to carry out?
 What is the negative group role I tend to play
 What is the negative group role I dislike most?
 What is my action plan to make my group role more
effective?