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Organisations
Managerial roles and
authority
1
Managerial roles
‘A role from which some work has
to be delegated to subordinate
roles but for which occupant
remains accountable to a higher
authority for manner in which all of
this work is carried out’
Mullins
2
Henry Mintzberg
Managers don’t spend scheduled
chunks of time planning, controlling
Disjointed, fragmented
Often on day-to-day basis
Different hats depending on what is
going on
3
Henry Mintzberg
Defined 10 x managerial roles,
divided into 3 x categories which
would be taken appropriately by a
manager according to his/her
personality, that of their staff and
the nature of the task in hand
4
Interpersonal roles
5
Informational roles
6
Decisional roles
Entrepreneur
– seize opportunities, get things done, fixer
Disturbance-handler
– Cope with unexpected, rectifying mistakes
Resource allocator
– Distributing limited resources efficiently
Negotiator
– Bargaining for resources, influence
7
Authority & responsibility
Authority is right to do something, or
get others to do it
8
Delegation
Delegationis not just a case of getting
other people to do the work for you
9
Accountability
10
Delegation
Limitations of work load
11
Why reluctant to delegate?
Low confidence in abilities of subordinates
Responsibility for mistakes
Stay in touch
12
Exercise 1
13
Power
or get others to do it
14
Power
Physical power
Personal power
– Access to information
– Access to other powerful people
– Control over rules & procedures
Resource power
Expert power
15