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Managerial Leadership
DM 241
Today, Oct 12
Return Midterm Exam – next week
Reminders
o Meet with team before activity
o Submit Field Trip Forms – team should have copy signed by GS
o Book integration report 1/2 Round 2 due on Oct 9
Potential Problem Analysis
Discuss
II. Leadership Theories and Styles
G. Emerging Theories
III. Leadership Roles
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LEADERSHIP
ROLES
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LEADERSHIP
ROLES
• Visionary
• Change Agent
• Teacher/Counselor
• Rallyer/Motivator
• Value Shaper
• Culture Bearer
• Others?
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CHANGE
AGENT
RATIONALE: Changing environment – threats and
opportunities, crisis
REALITY: Resistance
• Violation of personal compact
• Self interest
• Uncertainty that causes fear
• Different assessments and goals
LEADER: Ushers and institutes the change
KEY: Planned change
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Lewin’s Model of
Change
Refreeze Unfreeze
Change
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8-Stage Model of Planned
Change
Kotter, 1995
1. Establish a sense of urgency
• crisis
2. Form a powerful guiding coalition
• Credible, with a sense of teamwork
3. Develop a compelling vision and strategy
• Provide a picture of the future
4. Communicate the vision widely
• Power of repetition
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8-Stage Model of Planned
5. Empower employees to act on a vision
Change
• Knowledge, structures
6. Generate short-term wins
• Divide goals into short achievable parts
7. Consolidate gains/created greater
change
• Put together short-term gains, show
impact
8. Institutionalize changes in organizational
structure
• Making the changes stick, policies
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TEACHER/COUNSEL
OR
• Limitation: interaction in large formal
organizations
• In a “learning organization”
• LEARNING
o Change in behavior or performance that
occurs as a result of experience
o Requires engagement in identifying and
solving problems
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TEACHER/COUNSEL
OR
• Vertical and horizontal structures
• Empowering people
• Setting examples
• Learning systems, capacity-building,
mentoring systems
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Team Personal
Learning Mastery
Learning
EACHER/COUNSEL Organization
OR
Building
Mental
a shared
Models
vision
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MOTIVATOR/
RALLYER
MOTIVATION: internal or external
forces that arouse enthusiasm and
persistence to pursue a certain course
of action
REWARDS: Intrinsic or extrinsic (carrot
and stick); individual or system-wide
Positive reinforcement, negative
reinforcement, punishment
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What motivates
people?
file://localhost/Users/damcelle/Document
s/DM 241/DanielPink_2009G.mp4
Also available at
http://www.ted.com/talks/dan_pink_on_m
otivation?language=en
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What
motivate
Autonom s
y Purpose
people?
Mastery
Pink, 2009
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AUTONOM
Y
• When they do it (time)
• ROWE (results-only work environment)
• How they do it (technique)
• Whom they do it with (team)
• What they do (task)
Pink, 2009
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MASTERY
Provide “Goldilocks tasks” - tasks which are
neither overly difficult nor overly simple – these
tasks allow employees to extend themselves and
develop their skills further, and not to induce
boredom or anxiety
Create an environment where mastery is
possible – autonomy, clear goals, immediate
feedback and Goldilocks tasks. Pink, 2009
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PURPOSE
Negotiator
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Best Alternative to a
Negotiated Agreement
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BAD
LEADERS
&
BAD
FOLLOWERS
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• Ineffective
o Means and
ends
and/or
• Unethical
o L/F needs
o Private virtues
o Common good
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INEFFECTIVE UNETHICAL