Your roles in this audit

ISO/TS16949:2009 OSV IA Agenda Confidential Proprietary

April 1~4, 2014
 Common Roles For All Employees
1. Able to explain how the Quality Policy & statement relate to their work
MS: Comply to work procedure/ requirement as translated from customer requirement
Engineering: Design / define work procedure capturing customer req as define in 48A, Local & BU specs

2. Able to link their activities towards meeting the quality objectives (DARE & IGP linkage to REM)
MS: Meeting DARE; Eng & above : IGP

3. Able to describe the Key Performance Indices (KPI) or key goals for their area
MS: DARE; Eng & above: Per review online

4. Know your customers needs & where it is documented

MS: Zero customer incident & training manual; Eng & above : 48A

5. Take responsibility for the quality of own work

 Follow define requirement/ specs, all employee authorized to shutdown mc/ operation
 Understand consequences of their non-conformance to the customer
 Customer return/ complaint
 Understand the responsibility and authority for quality
 All employee authorized to shutdown mc/ operation

6. Ensure proper wearing of SCR attire and facemask

Refer to earlier slides

7. ESD Compliance
Ensure Wear ESD equipment at all required area and it’s functioning correctly

8. Good Housekeeping and cleanliness

Comply to 5SOSV IA Agenda
ISO/TS16949:2009 Confidential Proprietary
April 1~4, 2014
 Audit “Dos” & “ Don’ts”

Do Don’t
1. Understand your business processes, 1. Provoke/irritate/challenge the auditors
KPI, performance
2. Talk out of topic question by auditors
2. Listen and understand auditor’s
question before answering 3. Contradict / argue with each during the
audit
3. Let leaders & selected subject matter
experts answer 4. Guess/provide evidence if you don’t
know
4. Lead the auditor, as much as possible
5. Show evidences from uncontrolled
5. Refer to known latest, controlled sources (example: websites/folders
documents containing other projects/issues/topics)
6. Ask for time to provide evidence if you
do not have it
7. Prepare before audit

ISO/TS16949:2009 OSV IA Agenda Confidential Proprietary

April 1~4, 2014
 Training
Manufacturing 1. Ensure all the training manual in placed
1. Ensure operators are aware of quality policy 2. Operators training, including OJT and
2. All the checklist and control are performed with certification evidence
evidence according to defined frequency 3. Spec change communication evidence
3. Out of control/spec situation with corrective action 4. Measure training effectiveness
4. Quality record available for all controls at least 1 5. Ensure Competency of employees
to 3 months (verified before audit)
5. Comply to handling procedures & Good House Manufacturing planning
keeping 1. Manufacturing schedule evidence
6. Ensure all checklists/formats/specs in the line are 2. Late shipment notification and corrective
latest actions
7. Shift change communication & pass over 3. Ratz plan versus capacity process
8. All charts, logs, records/shop orders are filled up
completely & correctly Process Engineering
1. Review FMEA versus Control plan versus
Equipment group TCM - ensure no mismatch
2. All the Special Characteristics identified
1. PM Master Schedules – complete and up-to date
in FMEA has to be cascaded down to CP,
2. PM plan acknowledge / software control form sign 12M specs and Training manuals
off 3. TCM has to link to CP with OCAP
3. PM checklist & Procedure updated and matching (material, equip and process) for out of
4. PM evidence according to schedule control/spec situations
5. PM Engineers & Technicians training, knowledge 4. Procedure reflect the current practice
and competency 5. Rework - reduction/elimination plan
6. Corrective action plan for process with
6. PM spare part list and inventory to support PM
CPK below 1.5
part replacement
7. Close all the MPE with corrective action
7. Equipment & Process buyoff after PM – proper 8. Measurement Gauge - calibration and
approvals GR&R
8. Equipment OEE/downtime and improvement plan 9. Chemical and gases specification
9. Spare pare inventory control
ISO/TS16949:2009 OSV IA Agenda Confidential Proprietary
April 1~4, 2014
 Quality Policy - Explanation

ON Semiconductor ®

QUALITY POLICY:

“We will exceed Customer Expectations with

our Superior Products and Services.”
QUALITY STATEMENT:
“Every ON employee is personally responsible for ensuring the
highest Quality in the products and services delivered to internal
and external customers. Continuous improvement in the
quality of our processes, products and service is fundamental to
the achievement of customer satisfaction.”

Keith Jackson, President and CEO, ON Semiconductor

ISO/TS16949:2009 OSV IA Agenda Confidential Proprietary

April 1~4, 2014 5
 Thank You

ISO/TS16949:2009 OSV IA Agenda Confidential Proprietary

April 1~4, 2014
 SCR Attire

• All employees entering the production area must

wear full SCR attires. In addition to ESD
protection, SCR attire also protects against dust /
fiber from our clothes / body contaminating the
products.
• Smock – fully buttoned up
• Headgear – cover hair, tucked into smock
• SCR shoes
• Face mask – fully cover mouth and nose.

No allowed when
working in Facemask areas!

ISO/TS16949:2009 OSV IA Agenda Confidential Proprietary

April 1~4, 2014
 SCR Attire – Taking Proper Care
• Wash your SCR attire frequently – recommended on
weekly basis.
(NB: Does not apply to Wafer FAB bunny suits which requires specialized laundry)
 Do not use blueing agent (or “nila”)
 Do not use bleaching liquid (eg “Clorox”)
 Do not iron your SCR attire

• Do not wear your SCR attire into

 Office areas
 Toilets
 non-manufacturing areas
(Example: HR office, Coop area, Locker areas etc)

• Do not sit on the floor when wearing your SCR attire

• Do not use your smock as windbreaker / raincoat!

ISO/TS16949:2009 OSV IA Agenda Confidential Proprietary

April 1~4, 2014