Prepared and Presented by: ANISH KATOCH

Semester 5
M.E(Mechanical Engineering)
• I would like to place on record my deep sense of
gratitude to Mr Rakesh Sharma Dy. Manager- Plant
Engineering, SunBeam Auto Pvt. Ltd for his generous
guidance, help and useful suggestions.
• I express my sincere gratitude to Mr. Sahib Singh
Sandhu, Shop Manager of quality control
department for his stimulating guidance, and
continuous encouragement .
• I also wish to extend my thanks to Mr. Pawan Thakur
and other workers for guiding and providing the
knowledge related to machinery and processes.
 TABLE OF CONTENTS
• INTRODUCTION OF THE COMPANY
• FACILITIES
• AREA OF TRAINING
• QUALITY ASSURANCE
• KEY PRINCIPLES
• QUALITY CONTROL V/S QUALITY ASSURANCE
• IMPORTANCE OF QUALITY ASSURANCE
• SKILLS PERCIEVED
• RECOMMENDATIONS
• SUMMARY/CONCLUSION
• REFERENCES
• Started with vision to provide world-class quality components to
Automotive & Non-automotive segments, Sunbeam is today one of the
largest player of Asia in the Aluminium Die Casting business. Its
permanent focus is on establishing quality components and help
automotive industry to come up with outstanding products. With best
hands on technologies and expertise in this industry, Sunbeam is each day
touching new heights to redefine excellence. In order to add value to the
castings, we have most modern Machine Shop and facilities for sub-
assemblies.
• In a short span, Sunbeam has reached amazing growth rate. Sunbeam is
the first Indian Company with a capacity of 70,000 MT., per annum.
• Today, Sunbeam caters to the ever growing demand of leading auto majors
including Hero MotoCorp, (the World's largest two wheeler motorcycle
manufacturer in India), Maruti Suzuki India Ltd., Suzuki Powertrain India
Ltd., Suzuki Motorcycle India Pvt. Ltd., Munjal Showa Ltd., Sona Koyo
Steering systems Ltd., Daimler Chrysler AG of Germany, Robert Bosch
Corporation - Germany & USA, Ford Motor Company - USA, Continental
Automotive Systems - USA
 FACILITIES
• Automotive Pistons
• Gravity Die Casting
• High and Low Pressure Die Casting
• Tool Design & Simulation
• Tool Manufacturing
• High Precision Machining
• Quality Assurance
• Testing
• DEPARTMENT :- Quality Assurance

• DURATION :- 10th June. 2019 to 11th July. 2019

• TIMINGS :- 10 AM TO 2PM
 QUALITY ASSURANCE
• It is the process of verifying or determining whether
products or services meet or exceed customer
expectations. Quality assurance is a process driven
approach with specific steps to help define and attain
goals. This process considers design, development ,
production , and service.
• It refers to planned and systematic production
processes that provide confidence in a product
suitability for its intended purpose. It is a set of
activities intended to ensure that products (goods
and /or services) satisfy customer requirements in a
systematic, reliable fashion.
• Quality Assurance cannot absolutely
guarantee the production of quality
products, unfortunately , but makes this
more likely.

• It is the main pillar of any business.

Whatever is the business , either finance or
a storage facility or any service , quality is
the most important aspect, which affects
the level of success of the business.
 The four Quality Assurance steps
within the PDCA model stand for:-
• Plan:- Establish objectives and processes
required to deliver the desired results.
• Do:- Implement the process developed.
• Check:- Monitor and evaluate the
implemented process by testing the results
against the predetermined objectives.
• Act:- Apply actions necessary for improvement
if the results require changes.
Two key principles characterize QA
• Fit for purpose :- The product should be
suitable for the intended purpose.

• Right first time : - Mistakes should be

eliminated.
 Quality Control v/s Quality Assurance
• Quality Assurance
1. Quality assurance can be defined as "part of quality
management focused on providing confidence that quality
requirements will be fulfilled." The confidence provided by
quality assurance is twofold—internally to management and
externally to customers, government agencies, regulators,
certifiers, and third parties.
2. An alternate definition is "all the planned and systematic
activities implemented within the quality system that can be
demonstrated to provide confidence that a product or service
will fulfill requirements for quality."
• Quality Control
1. Quality control can be defined as "part
of quality management focused on
fulfilling quality requirements." While quality
assurance relates to how a process is
performed or how a product is made, quality
control is more the inspection aspect of
quality management.
2. An alternate definition is "the operational
techniques and activities used to fulfill
requirements for quality."
 Importance of Quality Assurance
• Time Efficiency
* A quality assurance team can reduce the amount of inspections
required in a manufacturing organization. The quality assurance team
is separate from the production group, and can therefore be objective
in identifying time-wasting areas during production. They also ensure
that production workers don't use valuable production time to inspect
or evaluate the production system.
• Increased Customer Satisfaction
* The quality assurance system improves the quality of products and
services, which increases customer satisfaction. Customer satisfaction
leads to repeat business, customer referrals, increased sales and
profits. A quality assurance system eliminates defective products and
continuously evaluates the process to improve products and services.
Quality assurance can result in a consistently reliable product or
service. Increased reliability in the end product results in customer
satisfaction and brand loyalty. Companies with reliable quality gain a
favorable reputation in the industry.
 Skills Percieved
• Planning and organisation skills.
• Teamworking skills.
• Communication skills.
• Leadership skills.
• Analytical and research skills.
• Effective interaction with other departments
/suppliers.
 Recommendations
• The company should intensify efforts on cost
reduction exercise.
• As long as there are new ideas, innovations,
developments , there should be no end to
Quality Assurance process.
• There should be Quality Assurance awareness
campaign as well as Quality Assurance
meetings where programmes /ideas can
always be discussed.
 SUMMARY/CONCLUSION
• The concept of QUALITY ASSURANCE has been
highly welcomed in the company as a way of life
for customer satisfaction , making the customer
delighted as well as staff and in achieving
corporate goals and objectives.
• There are signs that QUALITY ASSURANCE
concepts improves the performance of an
Organisation in terms of cost reduction , increase
in corporate performance and productivity,
profitability and market share , competitiveness
and customer satisfaction
• Quality is the best assurance of customer
allegiance , strongest defence against
competition and the only path to sustained
company growth and earnings.

• Involvement of all members of the company in

the system is crucial if improvement in the
performance and productivity is ever to be
achieved with the adoption of QUALITY
ASSURANCE.

• One should never ever compromise with the

quality aspects.
• https://asq.org/quality-resources/quality-
assurance-vs-control
• www.quality-assurance-solution.com
• www.qualityassurancemag.com
• https://www.iso.org/standard/62085.html