TEAM MANAGEMENT

Prepared by Praveen Yadav

What is Team Management ?
◦ Team management refers to techniques,
processes and tools for organizing and
coordinating a group of individuals working
towards a common goal.
◦ Team management skills includes
communication, motivation, feedback,
transparency, delegation, flexibility, reward,
training.
Characteristic of Team management.
◦ Team members are committed.
◦ All team members feel free to express themselves and participate in discussion and decisions.
◦ When need for membership arise , any member feels free to volunteer.
◦ Team members are flexible in terms of work processes and problem solving.
◦ Decisions are made smoothly.
◦ High level of trust.
◦ Clear expectations of each person’s role and responsibility.
Team management video
Do’s and Don’t for team management
Real life example of Team mangement
Mumbai dabbawala National sports teams
Summary
◦ Team management is a term referring to a variety of activities which bring a team
together to carry them out.This means completing projects or running day to day
tasks. In any case, the team manager has to delegate activities to the right people
equally, help in prioritizing them and discuss any problems that might arise.
PRESENTATI
ON ON
NEGOTIATI
ON SKILL
Introduction
◦ Negotiation is the process of bargaining ,Where two parties,trying to
reach an agreement on mutually accepted terms to acquire each others
wants.
◦ Examples:
◦ Customer trying to negotiate with buyer over a price of a product
Negotiation skill video
 In the words of BILL SCOTT, " a
negotiation is a
form of meeting between two parties:
OUR PARTIES & OTHER PARTIES".
DEFINITATION According to J.A.WALL, " negotiation
OF is a process in which two or more
NEGOTIATION parties exchange goods or services and
attempt to agree on the exchange
rate for them."
 PROCESS OF NEGOTIATION INCLUDES
THE FOLLOWING STAGES.
1. Peparation.
2. Discussion.
3. Classification of goals.
4. Negotiate towards a Win –Win outcome.
5. Implementation of coarse of action.
 There are min 2 parties present in any negotiation.
Both the parties have pre-determined goals which they want to
achieve.
There is a clash of pre-determined goals , that is some the pre-
determined goals are not shared by both the parties.
CHARACTERISTICS:
There is an expection of outcome by both the parties in
negotiation.
Bothe the parties believe the outcome of the negotation to
be satisfactory.
 Both the parties are willing to compromise that is modify
this position.
The incompability of goals may make the modification of
position difficult.
The parties understand the purpose of negotation.
CHARACTERISTICS
 ◦ Do's:
Do prepare &know your bottom line.

Do's & Try to see other sides perspective.

Do think outside the box.
Don'ts in Do look for importial ways to sattle any dispute.
Negotiation Do listen to others & listen everyone's opnion with friendly
approach.
 Don't get personal.
Don't focus on the other side position.
Don't underestimate your worth.

Don'ts Don't underestimate anyone.

Don't gloat after a win.
 REAL LIFE EXAMPLE:
◦ Selling a product of a Service.
◦ Negotiation over a safety & employment terms.
◦ Negotiation a service or a product price. I.e; cell phone bills or
insurance bills tec.
◦ Negotiating meeting place
◦ Negotiating a task deadline with your boss.
SUMMARY
◦ Negotiation starts well before the term sheet.
◦ Negotiate "interests" and not "Position".
◦ Two key "interests" in any negotiation.
◦ Relationship-Its NOT about who you know;Its about who knows you:
-start the relationship well before you need money
-start setting realistic expectations from the get go
◦ Communicate in the investor's language and communicate often.
◦ Listen actively,Empathize,Establish rapport and then influence.