24/7 Grocery

Select
Register / Search Add to
Payment
Order Delivery
Login Product Product &
Cart Status Status
Quantity

Get Customer Order summary Apply coupon

FILTER Product Info Failed Status
Info / details code(if applicable)
Generate Select Preferred Mode of Pending for Delivered
Account by Price Quantity
delivery time Payment confirmation Successful
by Brand Successfully Arriving
Product Variant placed early
COD
by Discount Delay in
Cards Delivery

SORT E-wallets Feedback

Low to High

High to Low
Product
Variant CUSTOMER JOURNEY
 Feedback
Payment
Add to cart Payment failed report
Company
Select product

Search a product

Income
Customer data
24/7 Report
Customer Grocery
System
Username & Password Refund on verification

List of available products

Product details

Summary of listed products Customer info

Order details
Confirmation Delivery Agent
Receipt
DFD 1 - Register

Customer details Profile created

24/7
Customer Grocery
System
Username & Password Username & Password
DFD 1 - Login

Username & Password User profile

24/7
Customer Grocery
System
Access granted Profile found
DFD 1 – Search Product

Enter Product
24/7
Customer Grocery
System Notification of unavailable product
Product list
DFD 1 – Select Product

Selection of product
24/7
Customer Grocery
System
Product info and variance
DFD 1 – Add to cart

Selection of product 24/7

Customer Grocery
System
DFD 1 - Payment

Payment status

Card details
24/7
Customer Grocery
System
OTP generation

OTP validation
DFD 1 – Order status

Confirmation Order details

24/7
Customer Grocery
System
Status update
DFD 1 – Delivery status

Order Id / Cust details Request order details

24/7
Customer Grocery
System
Delivery status Provide details
DFD 2 – Search Product
Select desired product

Filter search product by Category, brand, weight

Search Product Check for availability

24/7
Customer Grocery
System
Provide search results
Provide refined list
 DFD 2 – Payment Db

Customer details

Payment
Payment
Customer System
Receipt

Bank
Delivery agent

Wage
Account Deduct money
Transfer money
24/7 Grocery
 Grocery

Username
password

Register Login Functional Controllers

Cust Username
data password

Cust
verified Access
Get data
Generate granted
customer
data Account

Valid
customer
Get
Validate
Username /
Identity
Password
 Functional Controller

Select product Delivery

Search product Go to Cart Payment Order status Track Order
& Quantity Status

Filter parameter
Pdt
name order

Get
Product Sort Filter
name product
 Functional Controller

Select product Delivery

Search product Go to Cart Payment Order status Track Order
& Quantity Status

Select Add desired

product items
Product
details

Get Get price &

Product Quantity & Add to Cart
info Variants
 Functional Controller

Select product Delivery

Search product Go to Cart Payment Order status Track Order
& Quantity Status

summary Finalised items

Add / Remove
View Order
Product
Summary
Quantity
 Functional Controller

Select product Delivery

Search product Go to Cart Payment Order status Track Order
& Quantity Status

payment r/c payment receipt receipt

Mode of
Verify with Payment
Get Payment Receipt
receipt &
get amt Deduct amt
Deduct amt

COD Cards e-wallet

 Functional Controller

Select product Delivery

Search product Go to Cart Payment Order status Track Order
& Quantity Status

Get confirmation

Confirmation
 Functional Controller

Select product Delivery

Search product Go to Cart Payment Order status Track Order
& Quantity Status

Order position

Track Order
 Functional Controller

Select product Delivery

Search product Go to Cart Payment Order status Track Order
& Quantity Status

order

Status