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9

The Brand

Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 9-1


C HAPTER O BJECTIVES
1. What are the steps and methods involved
in developing a strong brand?
2. What resources are required when
managing brands?

Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 9-2


O BJECTIVE 1

What are the steps and methods


involved in developing a strong
brand?

Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 9-3


D A Strong Brand occupies a distinct
E
F
I position in consumer’s minds based on
N
E
D relevant benefits and creates
an emotional connection
B
between businesses and
consumers.

Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 9-4


B UILDING S TRONG B RANDS
E
X Provide Saves
P Identity Project the Time
L
A Right Message
I
N
E
D

Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 9-5


B UILDING S TRONG B RANDS
A
P High
P Quality
L Starts with
I
E Positioning
D

Low High
Price Price

Low
Quality
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B UILDING S TRONG B RANDS
A
P
P
L
I Values
E
D

Benefits

Attributes

Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 9-7


Distinct
A
P
P Protectable Describes
L
I
E
D Brand
Name
Exportable
Selection Memorable

Extendable Appropriate
Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 9-8
B RAND S PONSORSHIP
A
P Manufacturer (National) Brands Disney Princess
P Band-Aids
L
I
Heinz Licensing
E Kellogg’s
D

Store (Private Label) Brands

Meijer
Co-branding Publics
Kellogg’s Pop-tarts with
Smucker’s Jelly
Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 9-9
B RAND D EVELOPMENT
A
P Line Extension
P Crayola Crayons, Markers, Paints
L
I
E Brand Extension
D Disney Cruises

New Brands
Toyota  Lexus

Multibrands
P&G Tide, Gain, Dreft

Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 9-10


O BJECTIVE 2

What resources are required


when managing brands?

Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 9-11


D Brand Management is the overall
E
F
I
coordination of a brand’s equities to
N
E
D
create long-term brand
growth through overseeing
marketing mix
strategies.

Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 9-12


M ANAGING B RANDS
A
Consistent Brand Message
P
P
L
Manage Customer Experience
I
Focus on Long-term Growth
E
D

Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 9-13


B RAND P ROTECTION
A
P
P Product
L Recalls
I
E
D Bad
Publicity

Counterfeit
Products

Genericize

Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 9-14


G ENERICIZED
T
H
I
N
K Webster’s Dictionary
A
B
O
U
T

I
T
Aspirin

Yo-Yo
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W HAT ARE T HESE
T
H
I
N
K

A
B
O
U
T

I
T

Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 9-16


V ISUAL S UMMARY

Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 9-17


All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system, or transmitted, in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise, without the prior written
permission of the publisher. Printed in the United States of America.

Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 9-18

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