Course : MGMT6012 - Human Resources Management

Effective Period : September 2017

INTRODUCTION TO
HUMAN RESOURCES
MANAGEMENT

Session 1
 Acknowledgement

These slides have been adapted from:

Dessler, Gary (2017). Human Resources

Management. Pearson. 9781292152103

Chapter 1
 Learning Objectives
LO 1
• Explain the basic concept of human resource
management
What is Human Resource Management ?
 Human resource management, is the process of
acquiring, training, appraising and compensating
employees, and of attending to their labor relations, health
and safety, and fairness concerns
Why HRM important for all managers ?
• All managers desired to avoid personnel
mistakes
• All managers aimed to improve profits and
performance through their people
Line and Staff Aspects of Human
Resource Management
• Line authority traditionally gives managers the
right to issue orders to other managers or
employees
• Line authortiy creates a superior (order giver) –
subordinate (order receiver) relationship
• Staff authority gives a manager the right to
advise other managers or employees. It creates
an advisory relationship.
Line Managers’ HRM Responsibilities
• Placing the right person in the right job
• Starting new employees in the organization (orientation)
• Training employees for jobs that are new to them
• Improving the job performance of each person
• Gaining creative cooperation and developing smooth
working relationships
• Interpreting the company’s policies and procedures
• Controlling labor costs
• Developing the abilities of each person
• Creating and maintaining departmental morale
• Protecting employees’ health and physical conditions
Forms of Human Resources Department

a. Centralized HR
b. Shared serviced HR
c. Corporate HR
d. Embedded HR
e. Centers of expertise
Trends Shaping Human Resource
Management Practice

• Workforce demographic and diversity trends

• Trend in how people work
• Globalization trends
• Economic trends
• Technology trends
 Different trends which shapes the
human resources management
influence the characteristics and
competencies needed by today’s HR
managers
The New Human Resource Manager
Competencies
• Leadership & business navigation
• High understanding of ethical practice
• Business acumen
• Relationship management
• Consultation
• Critical evaluation
• Global & Cultural Effectiveness
• Communication
• High understanding of the HRM activities
 References
Dessler, Gary (2017). Human Resources
Management. Pearson. 9781292152103, Chapter 1