Welcome and Introductions

Black Belt
Welcome and Introductions

Classified - Internal use © 2013 The Coca-Cola Company

Welcome and Introductions

SPACER
Safety
Purpose
Administrivia
Code of Conduct
Expectations
Roles

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Welcome and Introductions

Safety
• Physical
• “Emotional”
• Safety topic of the day

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Welcome and Introductions

Purpose
Education: Understand and apply the elements in driving business results
using Lean Six Sigma
Task: Complete 2 projects with $250K* business impact

What is the goal of a Black Belt?

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Welcome and Introductions

Administrivia
• Breaks (1015 and 1515 daily)
• Lunch (1200-1300 daily)
• Facilities
• Hotel Rooms
• Confirm Minitab Access

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Welcome and Introductions

Code of Conduct
• Please silence Blackberries, Androids, iPhones …
• E-mail during lunch and breaks
• Stay focused
• Openness and trust
• One person speaks at a time
• Be on time
• No cynics
• Take responsibility for your learning
• Enjoy the experience and take advantage
• Your turn....

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We Assume You Already Know:

• Basic Algebra
• Presentation Skills (Written, Oral)
• Program Management Skills
• Local Processes
• Basic Computer Skills
– Spreadsheets
– Word Processing
– PowerPoint
– Communication Network – Email/Internet

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Week 1 Content
• Introductions • Measure
• Certification – Intro
– Six Sigma Metrics
DMAIC – Detailed Process Maps
– Data Collection
• Define – Basic Statistics
– Intro – Measurement System Analysis (MSA)
– Project Charters – Project Presentation Skills
– Voice of the Customer – Roadmap - Measure
– SIPOC
– Project Management • Other Topics
– KO Formula for Change – Lean Six Sigma Overview
– Roadmap - Define – Minitab Practice
– Mentoring
– Storyboard and Tollgates

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Welcome and Introductions

Ice Breaker
• Please take a minute to introduce yourself:
– Name
– Position and location
– Experience with Continuous Improvement
– One unique interest or fact about yourself (that others don’t know)
– One “expectation” of this course

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Our Expectations During Class

• 100% attendance during class
• The following are not excuses for being late or absent, be an accountable
leader and inform the instructor
– Phone calls
– Emails
– Meetings
– Work “emergencies”
• No opt-outs for previous courses
• Work together to learn
• Learn with intent to execute!

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Welcome and Introductions

OE Black Belt Certification

Certification Requirements
– Dedicated BB position
(Minimum commitment 2 years)
– Training – four weeks Black Belt content
– Standardized assessment Black Belt
– Project completion of two projects with $250K business impact each within 18
months of training completion
– Official closure of each project
(attendees: sponsor, process owner, OE Council, Black Belt, and finance)
– Satisfactory completion of Tools for Certification (in the event that a given tool
does not apply to your projects, your instructor/mentor will provide an
alternate means of assessing competence in a tool or method)
– Mentor 3 GB’s on Project and through certification
– Annually mentor 2 GB’s through certification to maintain BB certification within
CCR

Commit to follow the DMAIC rigor with your mentor through project completion
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Statistical Thinking
“The long range contribution of statistics is not to create a host of highly trained
statisticians. It is to develop a generation of statistically minded scientists,
engineers, technicians and others who will run the… processes of tomorrow.”
– W.A. Shewhart & W. Edwards Deming

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