How to handle

Human Relations
Problems
Tomas Del Rosario College
March 9, 2019
Based on the video that you have
watched, what are the common
problems encountered in human
relations?
How can you build a diverse
workplace and avoid discriminating
against minority group?
Create a TABLEAU about human
relations problems.
GO ON WITH AN
OPEN MIND
Sit with the parties in
question and with an
open mind, hear
each version of what
is happening.
Symphatize with each
individual.
 REMEMBER YOU
ARE THE SOLUTION
HR can feel the
pressure of high
stakes like anyone
else. Start by
remembering you
are the solution, not
the problem.
 HEAR EVERYONE
OUT
It is important to get
all sides of the story.
Ask each person
involved and
questions about their
experience and listen
to how they perceive
the issue at hand.
STAY FOCUSED
When frustrations and
emotions run high it can
be easy for people to get
into a vicious cycle of
aggression and
defensiveness and they
can tend to bring several
topis into one
conversation.
 DON’T
COMPLICATE IT

Be respectful, be
professional and be
genuine.
ENCOURAGE OPEN
COMMUNICATION
When resolving
conflicts, each party
should be allowed to
explain their side of
the issue, and HR
should listen with
impartiality.
How to deal with a
negative co-worker?