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MENTAL ATTITUDE
1
What is an Attitude?
• Is the way we react or respond to people,
objects and institutions on issues, facts or
state.
3
What is a Positive Attitude?
Contd
A positive mental attitude rejects:
• Negativity, defeatism and hopelessness.
4
Human Attitude
• Attitude unlike behaviour, skills &
knowledge is invisible.
5
THE ICEBERG
6
HOW MUCH DO YOU SEE OF AN
ICEBERG?
7
THE ICEBERG
VISIBLE
ABOVE SEA LEVEL 10 % SEA LEVEL
INVISIBLE
BELOW SEA LEVEL
90 %
8
HUMAN BEINGS
KNOWLEDGE
KNOWN &
TO OTHERS SEA LEVEL
SKILLS
UNKNOWN
TO OTHERS
ATTITUDE
9
FACTORS THAT DETERMINE
OUR ATTITUDE
• ENVIRONMENT
• EXPERIENCE
• EDUCATION
10
FACTORS THAT DETERMINE OUR
ATTITUDE CONTD
1 ENVIRONMENT
• Home : Parental/Siblings Influences
• School : Peer Pressure
• Work : Supportive Or Critical
Bosses/Colleagues
• Media : Television, Newspapers,
Magazines, Movies
• Cultural Background :Traditions & Beliefs
• Social Environment :Norms & Values
• Religious Background
11
FACTORS THAT DETERMINE
OUR ATTITUDE CONTD
2. EXPERIENCES
12
FACTORS THAT DETERMINE
OUR ATTITUDE CONTD
3. EDUCATION
13
Attributes of Positive Person
• Confident
• Caring
• Assertive
• Patient
• Humble
14
Attributes of Negative Person
• Unhappy
• Pessimistic
• Unpleasant
• Defensive
• Argumentative
• Confrontational
• Disruptive
15
Benefits of Positive Mental
Attitude
1. The Individual
• Increases Confidence
• Reduces stress
• Career success
• High productivity
• Improves interpersonal relations
• Is energizing
16
Benefits of Positive Mental
Attitude contd
• The Organisation
• Fosters Teamwork
• Solves Problems
• Makes For Congenial Atmosphere
• Increases Productivity
• Breeds Loyalty
• Reduces Stress
17
Effects of negative attitude on
the Individual
• Self doubt
• Poor self esteem
• Increases stress
• Bitterness
• Resentment
• Poor Health
18
Effects of negative attitude on
the Organisation
• Low productivity
• low morale
• coworker conflicts
• Scares of customers
• Poor quality work
19
WHAT MAKES YOUR LIFE 100% ?
• Skills
• Knowledge
• Hard work or
• Attitude
20
WHAT MAKES YOUR LIFE 100%?
• Each letter of the alphabet is given a numerical value.
Using this, find out which of these make your life 100%
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
1 2 3 4 5 6 7 8 9 10 11 121314151617 18 1920212223 242526
S K I L L S
19 11 9 12 12 19
= 82
K N O W L E D G E = 96
11 14 15 23 12 5 4 7 5
H A R D W O R K = 98
8 1 12 4 23 15 18 11
A T T I T U D E = 100
1 20 20 9 20 21 4 5
21
Attitude makes our life 100%
22
Obstacles to Maintaining a
Positive Attitude
These obstacles are:
• Fear
• Worry
• Anger
• Doubt.
23
Steps to Developing a Positive
Mental & Work Attitude
• Think Positive
• Develop Can Do attitude
• Do not Complain
• Keep Positive thinking friends
• Be appreciative
• Control your frustration
• Live in the present
24
5 Habits of Maintaining a
Positive Mental Attitude
• Accept whatever situation you find yourself
• Focus on the positive side of every
problem
• Focus on solution
• Make a list of possible solution to the
problem
• Focus on the future
25
Quotes on Positive Attitude
• "Do what you can where you are with what
you have."
~ Theodore Roosevelt
26
Quotes on Positive Attitude
contd
• "He can who thinks he can, and he
can't who thinks he can't."
~ Orison Swett Marden
27
Quotes on Positive Attitude
contd
• "We can't stop the waves, but we can learn to surf."
~ Jonathan Kabat-Zinn
28