What are the

QUALITIES of a VAW
Desk Officer?
• Sensitive to the situation and needs of
the victim-survivors
• Committed
• Passionate in helping the victim-
survivors
• Responsive without being judgmental
• Willing to learn and be trained
• Honest and efficient in using the
budget
• Resourceful in providing the needs
of victim-survivors
BARANGAY HALL
 COMFORTABLE

 IN A SAFE AND PRIVATE ROOM OR AREA

 GIVEN WATER AND OTHER IMMEDIATE

NEEDS SUCH AS FOOD, FIRST AID, AND
CLOTHING
 ASSESS THE SITUATION BY GETTING
BASIC INFORMATION THAT CAN
DETERMINE PRESENT AND POSSIBLE
RISKS.
 MEDICAL ATTENTION IS NEEDED.

 LEGAL ATTENTION OR PROTECTIVE

SERVICES ARE REQUIRED.

 FILL OUT THE FORM.

 The recording of all
information in
appropriate logbook
must be done as soon
as possible.
PROCESS OF INTERVIEW:
 ASK THE VICTIM-SURVIVOR WHY SHE WENT TO
THE VAW DESK.
 ASK THE VICTIM-SURVIVOR TO WRITE HER
INFORMATION; PERSONAL INFORMATION,
PURPOSE OF HER VISIT, AND ACTION TO BE
TAKEN UPON THE REQUEST.
 The recording of all
THE INCIDENT
information in IS
RECORDED IN ONE
appropriate logbook
must be done as
SEPARATE soon
PAGE
as possible.
 The recording
EACH PAGE MUSTof all
BE
information
NUMBERED AND in
MUST
appropriate
MATCH THElogbook
CASE
NUMBER
must OFas
be done THEsoon
CLIENT’S CASE FOLDER
as possible.
 DO’s DONT’s
 TAKE THE CASE  CONTRADICT HER
SERIOUSLY VERSION OF THE
STORY OR MAKE FUN
 REFRAIN FROM OF HER SITUATION
MAKING JUDGMENTAL
STATEMENTS  BE JUDGMENTAL

 PRESENT AND  PRESS HER TO MAKE

DISCUSS A DECISION
ADVANTAGES AND
DISADVANTAGES OF
ALL OPTIONS
AVAILABLE TO THE
CLIENT
 The MUST
YOU recording
FIRSTofASK
all
information
PERMISSION in
BEFORE
appropriate
RECORDING logbook
AND
TAKING
must beINFORMATION
done as soon
FROM THE CLIENT
as possible.
 VIOLATION OF RA 9262, INFORM THE VICTIM-
SURVIVOR OF HER RIGHTS, THE SOLUTION AND
REMEDIES AVAILBLE TO HER, AND THE PROCESSES
INVOLVED IN HER QUEST FOR JUSTICE.

BARANGAY PROTECTION ORDER (BPO)

She can Temporary
Protection Order
(TPO) or a
Permanent
Protection Order
(PPO)
 PUBLIC ATTORNEY’S OFFICE

PROTECTION
ORDER
FROM THE LOGBOOK, TRANSFER THE NECESSARY
DATA TO THE .
REPORT THE INCIDENT
1. IF A THIRD-PARTY REPORTS THE INCIDENT,
 CHECK THE COMPLETENESS AND
CORRECTNESS OF THE INFORMATION
 ASSESS THE SITUATION
 OVERSEE THE RESCUE OF THE VICTIM-
SURVIVOR AND HER CHILDREN
2. TAKE THE APPROPRIATE COURSE OF
ACTION AND FOLLOW THE CORRECT
PROCESS FOR REFERRAL
3. MAKE CERTIN THAT THE VICTIM-
SURVIVOR IS IN A STABLE CONDITION
BEFORE ASSISTING THE PUNONG
BARANGAY OR KAGAWAD IN THE
INTERVIEW
4. OBSERVE THE STEPS OF THE INTERVIEW
 INFORM HER OF HER RIGHTS AND THE
AVAILABLE REMEDIES
 ASSIST HER IN APPLYING FOR BPO/TPO/PPO
 GET HER TO A SAFE SHELTER
 RECORD THE INCIDENT
 REPORT THE INCIDENT WITHIN 4 HOURS AFTER
IT HAPPENED
 RA 9262
EXPLICITY
PROHIBITS
MEDIATION OF
VAWC CASES
 CONDUCT AN INTAKE
INTERVIEW
 ASSIST VICTIM-SURVIVOR IN
WRITING AND FILLING A
COMPLIANT AT THE PNP
WOMEN AND CHILDREN
PROTECTION DESK OR NBI
 CONDUCT AN INTAKE
INTERVIEW
 REFER VICTIM-SURVIVOR TO
HER COMPANY’S CODI
 REFER HER CASE TO THE PNP
WOMEN’S PROTECTION
AS PART OF THE SERVICE PROVIDED BY
THE VAW DESK, IT IS IMPORTANT TO
ASK WHAT KIND OF HELP SHE WANTS.

IT IS A MUST THAT THE VAW DESK

OFFICER REFER THE VICTIM-SURVIVOR
TO THE APPROPRIATE INSTITUTIONS
AND AGENCIES
 A REFERRAL SYSTEM IS A
COOPERATIVE SCHEME OF
DUTY-BEARERS AND
STAKEHOLDERS WORKING TO
PROTECT AND PROMOTE THE
HUMAN RIGHTS OF VAW
SURVIVORS.
 DILG

NGOs PNP

VAW DESK

DOH DSWD

PCW
  BARANGAY OFFICIALS
 PNP WOMEN AND CHILDREN
PROTECTION DESK
 PNP SCENE OF THE CRIME
OPERATIVES (SOCO)
 NBI
  DSWD
 NGOs
 RELIGIOUS ORGANIZATION
 LGUs
  PAO
 PROSECUTOR’S OFFICE
 LOCAL CHAPTER OF THE IBP
 LEGAL NGOs/ALTERNATIVE LAW
GROUPS, INC.
 CHR
  MSWDO
 COUNSELLORS
 THERAPISTS
 SOCIAL WORKER
 DSWD
  GOVERNMENT-RUN HOSPITAL
 NBI
 CAMP CRAME CRIME LABORATORY
  BARANGAY HEALTH STATIONS
 RURAL HEALTH UNITS/MAIN HEALTH
CENTERS
 DISTRICT HOSPITALS
 PROVINCIAL HOSPITALS
 HEALTH CLINICS OR HOSPITALS
 LYING-IN FACILITIES FOR ABUSED
PREGNANT WOMEN
  ACADEMIC INSTITUTIONS
 CRISIS CENTERS/NGO
 PRIVATE CORPORATIONS
 FAITH-BASED ORGANIZATIONS
  TESDA
 NGOs PROVIDING LIVELIHOOD
ASSISTANCE/TRAINING
 LGUs