Cisco Webex

Meetings
TDM Overview

For technical decision makers

 1 User perspective and workflow

2 Deployment
Agenda
3 Bandwidth and security

4 Architecture

© 2019 Cisco and/or its affiliates. All rights reserved.

User Perspective &
Workflow

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 Trusted brand 125 billion Knowledge
meeting worker
minutes recognition
annually

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Cisco Webex Meetings

Video-first Mobile Simple join Integrations

New video layouts Optimized layouts Cisco Webex® Google Calendar/
web app Office 365/ LMS/Slack
Full-screen mode Native screenshare
OBTP for cloud/ Facebook Live
Lock and pin Face ID, Touch ID
on-premises
Auto app integrations
Multistream video Mobile AR

© 2019 Cisco and/or its affiliates. All rights reserved.

Look for the big green button
Start or join

© 2019 Cisco and/or its affiliates. All rights reserved.

Calendar scheduling your personal room

Webex Meetings desktop app adds meeting details to @Webex populates the calendar
Outlook invite with the user’s personal
room information

For Microsoft Exchange,

Google Calendar, Office 365

Note: @Webex requires Calendar Connector

© 2019 Cisco and/or its affiliates. All rights reserved.

Modern view dashboard
Start, join, or schedule

Start your personal room

Recent personal rooms

Join upcoming
Note: Calendar Connector not required meetings

© 2019 Cisco and/or its affiliates. All rights reserved.

Join from the desktop

Meeting client: Video-first

Web app: Join from your preferred

browser, automatically. Great for guest
users.

© 2019 Cisco and/or its affiliates. All rights reserved.

Desktop app pre-meeting experience
Windows and Mac

One click to start or join Integrated calendar

On-premises + cloud
Faster join time lists ALL meetings

© 2019 Cisco and/or its affiliates. All rights reserved.

Cisco Webex Meetings mobile (Android and iOS)
Consistent experience

One click to start or join Integrated calendar Recorded meetings

Faster join time lists ALL meetings View at later time

© 2019 Cisco and/or its affiliates. All rights reserved.

Cisco Webex Teams
Consistent experience

Hover over and

see who’s already
joined

Click to join/start
meeting

© 2019 Cisco and/or its affiliates. All rights reserved.

Cisco Webex Teams
Consistent experience

Join/start from
integrated
calendar

© 2019 Cisco and/or its affiliates. All rights reserved.

Cisco Webex Teams
Consistent experience

Hover over an avatar to

join a personal room

© 2019 Cisco and/or its affiliates. All rights reserved.

Pairing endpoint detection
Call back

Cloud Proximity Automatically detects nearby video devices

(iOS v10.7, Android v11.0, (cloud and on-premises) and prepopulates
WBS33.2) SIP URI for one-click connection

© 2019 Cisco and/or its affiliates. All rights reserved.

Mobile
Siri voice commands (iOS)

Use Siri to join meetings

Available voice commands include:

“Call Sherry using Cisco Webex®”
“Using Webex, call Sherry”
“Join/call my room using Webex”
“Join/call next meeting using Webex”

© 2019 Cisco and/or its affiliates. All rights reserved.

Customizable layouts
Active speaker and thumbnail Grid view

Video only

Top–and-bottom view Side-by-side view

Content share

© 2019 Cisco and/or its affiliates. All rights reserved.

Mobile
Video layout redesign

Portrait-mode

Optimized two-screen
display for 1:1 or active
speakers

Landscape mode

Equal-sized grid layout

for video users

© 2019 Cisco and/or its affiliates. All rights reserved.

Cisco Webex web app
Browser-based app

Cisco Webex® Meetings

• Video-centric experience
• Host
• Share content (Firefox and Chrome)

Webex Events

Fully engage as an attendee

© 2019 Cisco and/or its affiliates. All rights reserved.

Background noise detection/automatic suppression

Automatically, suppresses tapping

noises while using VoIP

Detects knocking, typing,

sirens, dogs barking, etc.

© 2019 Cisco and/or its affiliates. All rights reserved.

Third-party headset mute

Muting/unmuting from your headset

will mute/unmute you in meetings
(and vice-versa)

Supports most major brands

Mac supports meetings.

Windows supports
meetings and events.

© 2019 Cisco and/or its affiliates. All rights reserved.

Multistreaming video experience

Only Cisco can support a “people+people” experience to show participants

across both screens of a dual-screen device when content is not being shared.

© 2019 Cisco and/or its affiliates. All rights reserved.

Unified roster and controls

Consistent experience across Cisco

Webex® Meetings, Cisco Webex Teams™,
and video devices

© 2019 Cisco and/or its affiliates. All rights reserved.

Augmented reality in Cisco Webex Meetings
Requires iOS 11

Share Share 3D-augmented reality files

directly from your iOS device

Place, resize, and rotate

a physical object

View Use Cases: product design,

manufacturing, architecture, etc.

© 2019 Cisco and/or its affiliates. All rights reserved.

People Insights for Cisco Webex

Know more about people and companies you are meeting with
Meeting record and transcription
Automatic transcriptions*
Any team member can start recording
available with text search

English only*

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Automatic posting of recording to
Webex Teams space

© 2019 Cisco and/or its affiliates. All rights reserved.

Calendar scheduling with @meet

@meet populates the calendar invite Creates a new Webex Teams

with Cisco Webex Teams™ space with invitees as members
meeting information and inserts the meeting info

For Microsoft Exchange, Google

Calendar, Office 365

Note: @Webex requires Calendar Connector

© 2019 Cisco and/or its affiliates. All rights reserved.

Joining a Cisco Teams meeting

See who has joined the meeting

Join with green button
and who hasn’t

© 2019 Cisco and/or its affiliates. All rights reserved.

Cisco Webex Teams app
Consistent experience

Desktop Mobile

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Meet where you work

From your calendar

From messaging apps Beta

From where you learn

From your car

Enable the best meeting experience from third-party tools

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Cisco Webex Scheduler for Gmail
Chrome extension

Chrome extension: Access from

Schedule your personal room Start personal room
site downloads page

Note: Calendar Connector not required

© 2019 Cisco and/or its affiliates. All rights reserved.

Cisco Webex for G Suite
Native integration

• Schedule Cisco Webex® meetings directly

within Google Calendar

• Use icons built in to the calendar interface

for simple scheduling

• No user downloads or plug-ins required

• Include meeting rooms/devices

• Easy setup from the G Suite Marketplace

*Initial support for Webex Meetings: Personal Room, standard

meetings, and meeting delegation Note: Calendar Connector not required

© 2019 Cisco and/or its affiliates. All rights reserved.

Cisco Webex Meetings for Microsoft Teams

• Add a Cisco Webex Meetings tab

UI for the entire team

• O365 Calendar in Webex tab

• Schedule, start or join a meeting and

notify channel members

• Administrator must enable this feature

in Site Administration or Control Hub

© 2019 Cisco and/or its affiliates. All rights reserved.

Cisco Webex Meetings for Skype for Business

Join Cisco Webex® meetings

directly from Skype for
Business

© 2019 Cisco and/or its affiliates. All rights reserved.

Cisco Webex Meetings for Slack

Share Cisco Webex® meeting URLs within Slack channels

© 2019 Cisco and/or its affiliates. All rights reserved.

Cisco Webex Meetings support for Facebook

Workplace by Facebook Streaming to Facebook Live

Reach out to your audience on social media

© 2019 Cisco and/or its affiliates. All rights reserved.

Cisco Webex Meetings Integration with LMS

Canvas

Moodle

Sakai

D2L

Blackboard

© 2019 Cisco and/or its affiliates. All rights reserved.

Ford Sync3, CarPlay, androidauto
Automobile integration

Easily join your meeting

using voice commands
YouTube: https://youtu.be/JITC-BPt_fU

Start your personal room

Join next meeting and

ask for meeting list

Easily transition to
and from the car

© 2019 Cisco and/or its affiliates. All rights reserved.

Managing

© 2019 Cisco and/or its affiliates. All rights reserved.

Webex user account management options

Option Description
Manual updates
• Admin can use site admin to manually update user accounts
through site admin

CSV import • Admin can create and update accounts by importing a change file into site admin

• SSO can be configured to automatically create accounts when user logs-in

SAML just-in-time
to connect for the first time
provisioning via
• SAML assertion provides user information
single sign-on
• Accounts can be created and updated but not deactivated

• For Webex sites on Cisco control hub, directory connector can be used to
Cisco directory connector
automatically import and provision users for Webex*

*Control hub has only been an option for new Webex sites since 2018 and is not a required change for existing customers.
© 2019 Cisco and/or its affiliates. All rights reserved.

41
User provision for Webex + Teams (optional)
Cisco
Update Webex
platform
Teams user list Cisco Webex nightly Cisco Webex
based on AD batch Meetings
Teams
filter/status User link
Check if user exists and
Directory
connector update.
sync. If not, create user
every
4 hours Check if user exists Check if user exists
Directory authenticate authenticate
connector
If not, If not,
refuse access create user

Identity
provider
User list from
ADSI connector
User at 1st login
Login
Webex Meetings:
User account is
User User Account will be created by SSO IdP

created in AD Webex Teams:

User account is created using Directory connector

© 2019 Cisco and/or its affiliates. All rights reserved.

Security
Multi-layer security model
• Data isolation

User
Access controls Third party
• All meeting data ephemeral In-meeting controls privilege controls assessments
• Default TLS encryption
Customer-defined SSAE-16
Site security policy management
• Session keys held by meeting audit
participant, private key by meeting

Platform
SSL/AES encryption
host Secure access user authentication
• Third-party vulnerability assessment/ Secure app development
Vulnerability
penetration testing Application security logical controls for
assessment
multitenancy
• Product Security Incident Response
Team [PSIRT] Hardened hosts
Platform security protected networks
• Security engineering release cycle Equipment
management Data center
Physical security secure facility

© 2019 Cisco and/or its affiliates. All rights reserved.

 Audits and FedRAMP

Customer/Site audits Simple, secure cloud-based collaboration for

• On a “as needed” basis based on audits performed the federal government on our isolated
by auditors/vendors Webex federal cluster
Internal audits
• Performed for Cisco’s internal audit group

SSAE-16 audit
• PWC– Attestation/Report completed
• Annual audits

ISO27001/2
• Performed via E&Y

© 2019 Cisco and/or its affiliates. All rights reserved.

Updated Webex privacy data • Webex Meeting Center Security Whitepaper
Including HIPAA and GDPR/privacy information
sheet, and Webex security
whitepapers
• Webex Privacy Datasheet

• HIPAA Compliance Whitepaper

© 2019 Cisco and/or its affiliates. All rights reserved.

Architecture

© 2019 Cisco and/or its affiliates. All rights reserved.

Architectural overview

Windows Edge Platform

Directory Calendar Call Future Media KMS

Exchange / Hybrid Data

Microsoft AD Cisco UCM * Future ? Video Mesh
Office 365 Security ⌘

© 2019 Cisco and/or its affiliates. All rights reserved.

Scheduling flow with calendar connector
User schedules
using @Webex
or @meet

Calendar
service 5 minutes
7
4
before meeting

1 6 Internet
3
5

Microsoft 2 Cisco Calendar

Exchange Connector

© 2019 Cisco and/or its affiliates. All rights reserved.

Cisco Webex video mesh
(formerly hybrid media service)
Unified CM Expressway-C Expressway-E

Meeting

Meeting Signaling goes directly to Cisco Webex®

Video Mesh Node Media goes through Webex Video Mesh node
(formerly, Hybrid Media Node)

© 2019 Cisco and/or its affiliates. All rights reserved.

Unified participant list and controls

Cisco Webex® and Cisco Webex

Teams™ users can see and control
Meetings in the
all users in the participant list cloud

All
• See Webex participants

Host
• Mute/unmute others
• Lock/unlock meeting
• Remove from meeting
• Record meeting

© 2019 Cisco and/or its affiliates. All rights reserved.

Cisco Webex Meetings video participants capacity

Cisco Webex
Webex
Meeting Teams™ Apps
Apps, VoIP PSTN
Entitlement and Devices,
Phones
Video Endpoints

200 200 200 200 200

Meetings
powered by
Webex 1000 200 1000 1000* 1000**

Total, not to exceed Any combination of Combined

*up to 3000 VoIP in Webex Event Center

**39.6 release for Meeting Center, Event Center, Training Center

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Tying it together

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
We’ve answered…

• Addressed the complexities

of a changing workforce
• Made it faster and easier to schedule,
join, and engage productively
• Delivered a video-centric and consistent
experience across platforms
• Provided a workflow with integrations
• Addressed a continuous workflow
with Cisco Webex Teams™
• Created one platform where
everyone can play … their way

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Resources

Collaboration help
Cisco Webex Meetings, Cisco Webex
Teams™, and Cisco Jabber®

Collaboration Help Portal

https://collaborationhelp.cisco.com/

© 2019 Cisco and/or its affiliates. All rights reserved.