ORGANIZATIONAL BEHAVIOUR

(WKU 60330)
TOPIC :SUPERVISION
Nama Pensyarah : NORHAFIZATULLAKMAR BINTI SULAIMAN
NAMA PELAJAR NO MATRIK
1) NOR SAFIRAH BT SUHAIMI I19103698
2) NUR ASIYAH AQILAH BT CHE MAT NASIR I16101284
3) NUR AINA BT MOHD YAZID I 16101271
4) LOW SWEE YIN I18102862
5) NOOR AMANI WAHYUNI BT BASROM I16101192
6) NUR HAZIRAH BT MOHAMAD SUKRI I16101168
 Introduction
I. What is Supervision
II. The viewpoint on the capacity of the Supervisor
III. Supervisor and their keystone Role
IV. Mentoring
 Objectives
 Function
 How to be a good mentor
 Advantages and disadvantages of Mentoring
SUPERVISORS AND THEIR ROLES
A supervisor is the first level manager in
charge of entry level and other departmental
employees.

Supervision is the activity

carried out by supervisors
to oversee the
productivity and progress
of employees who report
directly to the
supervisors.
communicator motivator

Roles of
supervisors:

empower Liaison, coach

and mentor

Role model
 Supervisor’s Keystone Role
Supervisors are essentially management people because they
direct direct the work to be done, interpret policies and also
make decisions.
The ones who are in direct contact with employees and who
understand worker behaviour
Supervisors are important in transmitting information from
top management to the workers.
Supervisors are important people and have to be valued by
organization
To make both sides of foundation become stronger
THE KEY PERSON
is a key in ensuring smooth communication between top management and the workers
THE MAN IN THE MIDDLE
•top management expects the supervior to instruct the workers to get job done in order
to achieve organizational goals.
•workers expect the supervior to be on their side, by being the person who speaks up
for them to the top management, and guide them in carrying out their daily duties.
THE MARGINAL MAN
•superviors have no one to support them, expects their pees.
•being the marginal man, a supervisor only manages operative employees, but not
other managers.
THE BEHAVIOURAL SPECIALIST
the supervisor is said to be a behavioural specialist, who is an expert in understanding
the behaviour of employees.
ANOTHER WORKER
• supervior as a someone who is not so different from a normal worker.
• do not have any power to make decisions as most of the are made by top
management.
 MENTORING
 Mentoring is a process that focuses on providing
guidance, and career advice

Mentoring has been identified as an important

inprofessional development in both the public
and private sector.
 Objective Of Mentoring
Programmes
Skill Professional Career
enhancement Identity Development

Leadership and Organizational

Education
Mangment Development and
Support
Development Culture Change

Knowledge
Staff Retentation
Transfer
Mentoring Function
Career Function Psychosocial Function

Coaching Role-modeling

Challenging Acceptance and

assignment Confirmation

Exposure and
Counselling
Visibility

Protection Frindship

sponsorship
 Good listener
Attentive, perceptive, etc

A character Mentoring programs can only

Accessible and
builder be effective if the mentors are
available
guqlified to mentoe. Some of
the characteristics of a good
mentor include:

Densiteve to
diversity
A team player knowledgeable

Some of
characteristics of
a good mentor Demonstrated
Eager to include: effective
learn managerial
(mentoring)
skills
Willing/able
 BENEFITS OF MENTORING
Benefits of mentoring can be divided into three categories:-

BENEFITS FOR THE EMPLOYEE

As a result of having a mentor, the employee:
 Make smooth transition into the workforce
 Has someone with greater knowledge and Experience for advice
 Encourage him or her to interact more with other
 Gains some career development opportunities
 Gains the capacity to transform value and strategies
 Demonstrates strength and explore potential
 Gets assistance with idea
BENEFITS FOR THE MENTOR
As a result of being a mentor. The person:
 Obtains a greater understanding of the barriers experienced at lower levels of the
organization
 Enhances skills in coaching, counselling, listening, and modelling
 Develops and practices a more personal style of leadership.
 Demonstrates expertise and share knowledge
 Increases generational awareness
 Increases confidence and job satisfaction
 Develops stronger communication skills
 Expands the mentore’s reputation and connections
Benefits for the employer ( organization)
As a result of emphasizing mentoring programs, the organization:

 Greater productivity
 Less losses as employees make fewer mistakes on the job
 A more positive work environment through harmonious relationship and greater job
satisfaction among employees
 Disadvantages of Mentoring
Mentee
 Overdependence on the mentor
 Being micro-managed by the
mentor
 negatife impression from mentor
 strained relationship with mentor
due to mismatch.
Mentor
Mentee dependence on mentor
Excessive time and energy committed
to mentee
Negative impression from mentee
Frustration due to slow progress of
mentee.

Employer (Organization)
Lack of organizational support
Dependency culture will be created
Limited resources
 Conclusion
Supervisor is important in organization:
• The middle man between top management and workers
• They understand workers better than top management.
• Ensure a smooth communication,production and
progress between workers and top management.
• Effective and efficient supervision helps to build good
human relations as well as creating pleasant and
supportive working enviroment