The Way Forward

HUMAN RESOURCE MANAGEMENT

- TRAINING & DEVELOPMENT

MAJU SP17
Prepared for
Final Project Sir Humair Ali
Muhammad Ali Jinnah University, Karachi.

Presented By
Muhammad Usama Habib (SP16-MB-0036)
Muhammad Osama Khan (SP16-MB-0009)
Khadija Rasheed (SP16-EX-0024)
Owais Khaleeq (MBAP-0132)
• Fifth largest private Bank in Pakistan

• Over 600 branches in more than 200 cities

• International Presence

• Owned and operated by the Abu Dhabi Group

• International Finance Corporation (IFC) of the World Bank

holds a 15 percent stake in Bank Alfalah.

• The Bank provides financial solutions to consumers,

corporations, institutions and governments through a broad
spectrum of products and services,
VISION
“To inspire and empower people to do things
differently and shape their own path in life
and business.”

MISSION
“We look at the market with fresh eyes to find new
opportunities, seek new ways of enabling our customers to
succeed and advance in the world of finance.”

VALUES
You
Your Needs
Your Way
The Right Way
• Board of Human Resources
and Nomination

• Board Compensation Committee

• Human Resources and Learning

Group (HRLG)
• Introduction

• Brand Catalyst Program

• Branch Outreach Program

• Management Trainees Program

• Learning and Core Development

• Rewards and Recognition

• Productivity

• Innovation

• Efficiency

• Strategic Investments

• A Fundamental Pillar In Bank’s Success.

• State Of The Art Learning And Development
Center (LnD) At Emerald Towers Karachi.

• Online Learning Management System (Lms)

• E-library

• The Employee Handbook

• The Products & Services Circulars

• In-House / Within-Branch Training Facilities

“We challenge our own learning endeavors
through regular test of our field resource. Bank
Alfalah is like a corporate university, from being
trained by a trainer to being trained at your PC.”

- Bank Alfalah’s Communication towards Employees

Training involves changing

• Skills
• Knowledge
• Attitudes
• Or Behavior
• Technical Training

• Interpersonal Skills Training

• Problem‐solving Training

• Diversity Training
• Class room based learning

• Mentor programs

• CBT learning

• Video based learning

• On the job trainings

• E-modules

• Library based training

• Web conference learning

• University exchange program.

On-the-Job Training Methods

• Job Rotation
• Apprenticeships
• Internships
• Bank Alfalah’s Signature MTOs program

Off-the-Job Training Methods

• Online Learning Management Systems (LMS)

• Classroom Lectures
• E-Library Based Training
• Multimedia Learning
• Live / Conference Orientations
• Simulations
• Vestibule Training
• Workshops / Seminars
• Specialized Banking Qualification
Programs From “Institute Of Bankers
Pakistan (IBP)”

• Job Rotation

• Committee Assignment

• Lecture Courses and Seminars

• Simulations
Training Evaluation

• Reaction
• Learning
• Behavior
• Result

Evaluation Designs

• Post-measure
• Pre-/Post-measure
• Pre-/Post-measure With Control Group