Documente Academic
Documente Profesional
Documente Cultură
Social Grace
Social Graces, more
popularly known as good
manners and etiquette is
not a “put-on” or “add-
on” to one’s personality.
“Manners,” says Webster,
“are social conduct or
rules of conduct.”
Etiquette
- comes from Old French,
means “ticket” or “label.”
How Often Do You Smile
Smiling is an instant
energizer.
Smiling also improves your
voice quality by relaxing your
throat muscles.
Eye Contact
Punctuality
Greeting
Telephone Manners
Smoking
Office Parties
Cultural Courtesy
THANK
YOU!