HOUSEKEEPING

AND
LAUNDRY
 Housekeeping is the provision of a clean,
comfortable, safe and aesthetically appealing
environment.

IMPORTANCE OF HOUSEKEEPING
 Housekeeping is often perceived as a tedious job but
one feels comfortable only in the environment which
is clean and well ordered, so cleanliness is important
for the health of persons.
 Cleaning is carried out for the following reasons;
 - Aesthetic appeal - Hygiene Maintenance - Safety
 To maintain reputation of hospital
 To meet the expectations of the patients and community
as a whole
 To create a clean, safe, comfortable, aesthetic and
hygienic environment
 To ensure an adequate support of motivated Staff
 To create and maintain a good interdepartmental cordial
relation
 To ensure proper quality control of sanitary equipment
and cleaning agents
 Proper record keeping and feedback to all concerned
 Interdepartmental communication
 HOSPITAL HOUSEKEEPING
 Appealing colors of walls and corridors
 Mechanized cleaning

 Elimination of unpleasant odour

 Control of noise

 Control of infection through CSSD (Central

sterilization and supply department)
 OUT COME OF GOOD HOUSEKEEPING
SERVICES
 Great patient satisfaction
 More visit of patients
 Increase popularity
 Prevent & control infection
 Enhances public relation
 Reduce average length of stay
 Reduction in cost of medical care
 Reduce patient suffering
 5S system followed
 HOD OF DEPARTMNENT : Mr Rakesh Sharma

 No of staff working : 162 people to clean in 3 shifts

PROCESS FLOW OF DEPARTMENT

1. Briefing
2. 10 people to supervise
3. Debrief
4. Chemical Record
5. Budget
6. Capital Budget
7. Senior for approval
8. Purchase Department
9. Inventory
10. Data Record
 LAUNDRY SERVICES
Hospital laundry is the space or area that receives all the
linen material from different areas like ward, OT, OPD,
and office area where they undergo process of sorting,
washing , extracting, drying, ironing, folding, mending
and delivery.
 OBJECTIVE OF LAUNDRY SERVICES
 To provide comfortable and pleasant environment to
patient and visitors of hospital by supplying clean linen.
 To control Hospital Infection (3-4% of HAI is due to
mishandling of the infected linen)
 To supply uninterrupted supply of linen to user
department.
 ACTIVITIES IN LAUNDRY
 Collecting and receiving dirty and soiled linen from
wards and other dept.
 Sorting of linen
 Removing of infected linen (Hypochloride 1%)
normal washing
 Temp 65°C for 10 minutes
 Sterilization (CSSD)
 Washing and Drying
 Repairing/ sewing
 Pressing and folding
 IMPORTANCE
 An effective laundry service in a hospital has the
following advantages:
 Provides psychological satisfaction to the patients and
improves the aesthetics.
 Efficient laundry service reflects a positive image of the
hospital and is an important public relations variable.
 It reduces the incidence of Hospital Associated
Infection(HAI) by preventing infected laundry from
becoming a source of infection.
 It facilitates provision of quality healthcare services.