Presentation - Riverbed Steelhead Appliance Main October 2010

1
Riverbed Steelhead Appliances
Nick Shkreli - Regional Sales Manager

Dain Perkins – Sales Engineer
2
Who are we?
 A profitable public technology company

 Trusted by over 8,300 customers
 55 of the Global 100 already rely on Riverbed
Riverbed
 Global 24isx 7the IT infrastructure
follow-the-sun performance
support and operations company
for networks, applications and storage.
 $333 million in annual revenue
 $258 million in cash; no debt
 Over 1,000 employees, headquartered in San Francisco
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
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External validation
Technology Most
of the Year Recommended
5 Years
Running 97%
44
Riverbed sweeps industry awards for WAN acceleration
Riverbed has won InfoWorld’s technology award for best WAN accelerator 5 years running….
55
Customer satisfaction with Riverbed

 “How likely are you to buy our products in the future or recommend Riverbed to your
friends or colleagues?”
Results from 1800 respondents in Oct 08 survey.
66
Riverbed has tangible, fast payback

7.3 Month Payback
period on average
Savings across
 Hardware
 Software
 Bandwidth
 Staff
 Productivity
77
Riverbed has customers in all industries

Financial Services Professional Services Manufacturing Media/Communications A/E/C
Energy Healthcare/Bio/Pharma US and International Retail/Consumer Tech/Software Service

Government Transportation/Logistics Providers
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And has major partners in every area of technology

Storage HW & Applications Virtualization Networking & Management Security
Wireless, Satellite,
VoIP and Media Streaming
Enterprise Applications
A/E/C Applications
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Solution areas
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The top 3 goals of IT organizations

Reduce costs - impact bottom line profits and find budget:
 Focus on your TCO, capital and operational expenses
 Reduce expenses on monthly network operating
 Defer network upgrades
 More efficiently use IT resources
Increase worker productivity - boost top line revenue and business achievements:
 Focus on the ROI and NPV
 Speed up applications
 Enable collaboration
 Let your IT staff be strategic
Mitigate risk - Protect against unplanned service outages and ensuing loss:
 Focus on your cost of downtime and negative impact on reputation
 Protect more data in available windows
 Eliminate costly and risky backup in all your branches
 Enable faster disaster recovery
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WAN Optimization – Critical to Enterprise Success
Productivity Cost Savings Data Protection

Application Consolidation & Bandwidth Disaster
Acceleration Virtualization Optimization Recovery
Speed up delivery of: Increase efficiency of: Maximize results around: Improve capabilities:
• File Sharing • Servers • WAN bandwidth • Recovery time (RTO)
• Email • Storage arrays • WAN latency • Recovery point (RPO)
• Web • Backup hardware • WAN upgrades • Replication
• SSL
• ERP & CRM • VM replication • Satellite communications • WAN backup
• Databases • Thin clients • Quality of service
• CAD & BIM • Server-less branches
• Custom apps
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Use cases
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Bandwidth optimization
 Problem: How to avoid a network bandwidth upgrade, to make better use

of existing bandwidth, or to enable other applications (like VoIP or Citrix
traffic) to perform better.
 Solution: Data streamlining
• Single instance data store across all sites for appliances and mobile clients, giving
extreme scalability
• Very high granularity in identifying data matches (SDR)
• NOT fragmented with separate data per each peer Data
• NOT a cache of the files with inconsistency problems
60-99% reduction in WAN utilization
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Consolidation
 Problem: How to simplify and cut costs from IT infrastructure by
centralizing servers and storage, WITHOUT compromising end user
performance.
 Solution: WAN optimization for consolidation project success
• Accelerated connections to centralized application, email and file servers
• Reduced cost in hardware and management of remote sites
• Increased efficiency and utilization of IT infrastructure
• Reduced risk with data consolidated into secure sites
• Improved compliance with industry and government security regulations
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Virtualization
 Problem: Server and desktop virtualization projects success can suffer
from issues of bandwidth, latency, and added load on the WAN.
 Solution: Avoid the performance pitfalls of virtualization.
• Accelerate application & service delivery to (now remote) end users.
• Improve response time and enable QoS for virtual desktops.
• Move virtual machines quickly for operational flexibility.
• Increase disaster recovery capabilities by swiftly replicating virtual machines.
• Do all of the above while saving on networking costs.
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Data protection use cases

 Problem: How to protect data with an effective DR strategy covering
storage growth, network limitations, and many sites.
 Solution: Protect more data, recovery faster, and reduce costs with DR
specific optimizations.
 Centralize backup
• Backup over WAN
» Eliminate tapes and hardware in branch offices, reduce costs & reduce risk
• Consolidate servers and backup within datacenter
» Centralize storage operations, without impacting branch user performance
 Improve replication
• Branch to data center, or data center to data center
» Defer network bandwidth upgrades, by reducing utilization and overcoming latency
» Shorten time required which lets you shorten windows or protect more data
» Reduce impact on other WAN applications, by freeing up bandwidth
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Cost cutting
 Estimate your own ROI with tools like
quick estimates or detailed
spreadsheet calculations
 Benefit from:
• Application user productivity
• Bandwidth required
• Consolidation
• Virtualization
• Centralized backup
• Simplified management
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Riverbed scales to the largest successful deployments
Australia 230+ sites deployed, driven by performance

for Web and office applications
Competitive take out; Backups prior to the

installation of the Steelhead devices use to take days
now take 2 to 3 hrs to complete.
Global deployment for one of largest network
presences in the world; Uses Riverbed in “network in a
box” field deployments
300 appliances deployed across the country. Main

driver is the consolidation of SharePoint and .NET
applications
100+ appliances deployed. Driver was data center

consolidation down to 1 main data center. Payback of
$30 million over 5 years
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Steelhead appliance architecture

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A comprehensive, single platform approach
“Makes 3000 miles feel like 30 feet”

BRANCH OFFICES
Steelhead Appliance
WAN
MOBILE WORKERS
DATA CENTER Steelhead Appliance
Steelhead Mobile
All powered by the Riverbed Optimization System (RiOS)

Steelhead Appliance
SECONDARY DATA CENTER
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RiOS addresses WAN problems
Root Cause Solution

• Optimize WAN bandwidth utilization
Bandwidth Data Eliminate bandwidth constraints
Limitations Streamlining • Prioritize applications’ bandwidth use
• 5x more bandwidth,
Accelerate no additional
large-scale disasternetwork costs
recovery jobs
Transport Chattiness Transport • Eliminate transport protocol inefficiencies

and Latency Streamlining • Support secure traffic acceleration (SSL)
Accelerate applications over the WAN
Up to 100x faster
Application Application
• Optimize application WAN performance
Chattiness and Streamlining • Reduce protocol chatiness
Latency
Management • Enable
Maketransparent
it simple todeployment
deploy and manage
Streamlining • Provide additional best-of-breed services
15 minutes for basic set up
• Facilitate central management and reporting
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Data streamlining overcomes bandwidth limitations
Reconstructed
Request
Data Files & Data
Files & Data
WAN
DATA CENTER BRANCH OFFICE
 Requests go directly from the client to the server

 Steelhead auto-intercepts response, and segments data
 “De-dupes” data so only new bytes compressed & sent over the WAN
 16-Byte references represent megabytes of warm data
 Remote Steelhead reconstructs data and delivers it to the client
 Works bi-directionally, cross-protocol and across applications
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Transport streamlining overcomes TCP limitations

The net effect is a 60-98% reduction in TCP round trips
WAN
Make TCP payload bigger
16KB Repack payload

to with references
100KB+
References
Data
New data
From 100KB+ to Virtual 1MB+
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TCP options for higher sustained throughput
MX-TCP High-Speed TCP Regular TCP

Bandwidth /
Throughput
Time
HS-TCP MX-TCP
 High-Speed TCP avoids slow start, but will  High-Uses 100% of its allocated bandwidth
still back off in congestion with no slowdown due to loss
 Applies to all optimized traffic  Granular control: Enabled per QoS class
 Uses QoS per class bandwidth limits to
set sending rate
Works well for lossy environments and satellite WANs too
25
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Application streamlining overcomes application protocol limitations
Request
Optimized WAN Transfer
WAN
Steelhead completes Steelhead completes

transaction locally transaction locally
The net effect is 65-98% reduction in WAN round trips
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Application acceleration results

 Problem: Slow application performance across the WAN
 Solution: Address issues of bandwidth, latency, and chatty protocols
*Some application-specific features not yet available for Steelhead Mobile
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Example application performance - Exchange 2007
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Data protection features
 Faster backup and replication end-to-end across the network

 Compatible with all major vendor hardware and software DR products
 Up to 4 Gbps LAN-side speed per appliance, 1 Gbps for WAN-side
WAN
DATACENTER 1 DATACENTER 2
 Adaptive Data Streamlining  CPU offload for higher throughput

• Per Flow SDR-M • Multi-core balancing
• SDR-Adaptive • Adaptive compression
 Network integration and management • Tunable LZ
• QoS, HS-TCP, MX-TCP
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Data protection customer results

 Amkor Technology
• “Riverbed has reduced our SnapMirror traffic by 85%.”
 G&T Conveyer
• “Our massive half-terabyte DR jobs that basically didn’t work, even over four days,
can now be done successfully in a day.”
 Liz Claiborne
• “Steelhead appliances cut WAN-based backup windows from 16 hours to just 6
hours. This enables us to do more frequent, more reliable backups.”
 William Hezmalhalch Architects
• “Moving 5GB of data from our remote sites to the data center that took almost 24
hours, now take less than three hours. Riverbed has accelerated our SnapMirror
data transfer rate by 8X.”
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Robust network flexibility – easy integration
WAN
DATA CENTER
BRANCH OFFICE
 Choose
Provides
Highly
Transparent
Works
Asymmetric
scalable
over
from
QoS
MPLS
routing
deployment
3In-Path
capabilities
transparency
andnetworks,
autodetection
highly
(most - available
no
common),
modes:
satellite
changes
andconfigurations
connections,
Out-of-Path,
support
to network, you
(with
apps,
or Virtual
name
Interceptor)
servers,
In-Path
it… etc.configurations
 Compatible
• Correctwith WCCP,(default
Addressing PBR, Layer4/7 Load Balancers
and predominant choice) (but none required)
• Correct Addressing plus Port Transparency
• Full IP Address and Port Transparency (for total visibility)
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Security
 Problem: How to enjoy the benefits of WAN optimization without
compromising security.
 Solution: Take advantage of extensive embedded security features for
data in motion and data at rest.
• SSL for connections between Steelheads
• SSL & HTTPS acceleration
• Encrypted data store
• Choose up to 256-bit AES encryption
Access to
• Role-based administration
management • Improved SMB signing support
console • Encrypted MAPI & Notes support
• Steelhead Mobile VPN interoperability
• Unified Trust Model
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Does it scale?
Smaller Larger Cluster for scale & HA
250-L 1050-L 5050-M Interceptor 9350

• 1 Mbps throughput • 6 Mbps throughput • 90 Mbps throughput • 12 Gbps optimized throughput
• 30 connections • 800 connections • 9,000 connections • 1,000,000 optimized TCP connections
250-M 1050-M 5050-H
• 1 Mbps throughput  8 Mbps throughput • 155 Mbps throughput
125 connections  1,300 connections • 18,000 connections
•
1050-H 6050
Management & Reporting
250-H
• 2 Mbps throughput  10 Mbps throughput • 310 Mbps throughput
• 200 connections  2,300 connections • 50,000 connections
550-M 2050-L
• 2 Mbps throughput • 45 Mbps throughput 7050-L Central Management Console
• 300 connections • 2,500 connections • 1 Gbps throughput
• Manages and monitors hundreds of
2050-M • 75,000 connections appliances at once
550-H
 4 Mbps throughput • 45 Mbps throughput 7050-M
 600 connections • 4,000 connections • 1 Gbps throughput Steelhead Mobile Controller
2050-H • 100,000 connections • Required for Steelhead Mobile
• 45 Mbps throughput • Manage up to 2,000 concurrent users.
• 7050’s support up to 4 Gbps LAN-
• 6,000 connections
side throughput for DR
Mobile Worker
Steelhead Mobile Software
• Installed on end-user machine  “Pay as you grow” flexibility to scale
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Comprehensive solutions
34
34
Comprehensive Riverbed Product Deployment
BRANCH OFFICES VM VMDK
Steelhead Mobile Controller Central Management Console

Steelhead Appliance &
Riverbed Services Platform
WAN
MOBILE WORKERS
DATA CENTER Interceptor
Steelhead Mobile
Cascade Profiler
Steelhead Appliances
(Clustered)
Steelhead Appliance
SECONDARY DATA CENTER
35
Steelhead Mobile Client
 WAN optimization for

desktops and laptops
 Comparable features and
function to the appliance
 Boost productivity of your
mobile workforce
 Client UI features:
• Performance Stats
• Minimal Configurations
• Support
36
Steelhead Mobile – Deployment and Operation
Steelhead Mobile
Controller
Mobile Users
WAN
or
Internet Steelhead Appliance
Home Users VPN
DMZ DATA CENTER

1. Steelhead Mobile Controller deployed in the data center
2. Client establishes a WAN/VPN connection as they usually do
3. Once connected, Steelhead Mobile first gets policy and license from the
Controller
Small Branch Offices 4. Steelhead Mobile then connects to the Steelhead appliance & begins
accelerating data transfers
37
Steelhead Mobile Controller – End User Management

 Track individual client machines, health, and performance
 Central support and changes to machines
 Access to individual logs and TCP information – all centrally
38
38
Interceptor enables massive scale and high availability

Interceptor
Router L3 Switch
WAN/VPN
Router L3 Switch
Interceptor DATA CENTER
• Cluster up to 25 Steelhead appliances

• Automatically corrects asymmetric routing
• Easy deployment for datacenters
• Flexible high availability
• Up to 1m concurrent optimized connections
• Compatible but doesn’t require WCCP or PBR
• Up to 12 Gbps total throughput Steelhead
• Supports 1G or 10G NICs Appliances
39
Riverbed Services Platform (RSP)
WAN
v
DATACENTER BRANCH OFFICE v DNS/DHCP
Server
Print
Servers
 Enhanced Riverbed Services Platform (RSP) enables server-less branch offices

 With WAN optimization many applications can be consolidated back to the datacenter
 Now “edge” local applications can also be virtualized and run on the Steelhead appliance
Web Proxy
Any VMDK
Application
Streaming
UTM &
Sensor
AD/DC
DHCP,
IPAM
RSP
DNS,
Print
40
RSP Architecture – RiOS 5.5
Management Interface
LAN WAN
RiOS Acceleration
RSP RSP RSP Any Any

Package Package Package VMDK VMDK
 VMware-based platform enables up to 5 packages to run at once

 Innovative LAN & WAN taps allow for bi-directional traffic and interaction
 Full rules management interface
41
ROI of the Riverbed Services Platform
Branch Office - Today Branch Office – With Riverbed

Cost of Branch Server $3,000
+ Annual Energy Cost1
+ $ 480 RSP License $1,700
x Total # of Servers x 4 + Annual Energy Cost1 + $ 480
1 Year Operation Cost $13,920 $2,180
$11,740 in immediate savings per branch office!
Calculation does not include standard Steelhead benefits:

• Bandwidth savings
• Consolidation to data centers
• Productivity improvements
1. Annual energy cost estimated by a local US government agency cost. Yours may vary.
http://www.govtech.com/pcio/102970?id=102970&full=1&story_pg=2
42
Management Simplicity
43
43
Steelhead Management Console
 Extensive WAN optimization

performance reporting
 Flexible rules for optimization or
pass through of traffic
 QoS configuration
 Notification by email
 Integrates with common systems
and network management tools
44
Reporting Example: Traffic Summary
45
Reporting Example: Bandwidth Optimization
WAN link was effectively expanded by 8.4x!

46
46
Central Management Console
 Touchless configuration of
Steelhead appliances
 Flexible & consistent group policy
management
 Scheduled software upgrades
 Health monitoring
 Aggregated reporting
47
47
Worldwide support & logistics operations
London Moscow
Toronto Amsterdam
Rotterdam
San Francisco New York Beijing
Mountain View Seoul Tokyo
Abu Dhabi Hong Kong

Mexico City
Chennai
Singapore
Sao Paulo
Santiago Johannesburg Sydney
Corporate HQ 7x24 “follow the sun” support from six global support centers
Parts Depots 4 hour hardware support from 1400+ points in 220 countries
Technical Assistance Center (TAC) through Orange and IGS Partnerships
48
48
Steelhead appliances - solving infrastructural challenges
 Comprehensive WAN optimization technology

 Speed – best performance, up to 100x faster
 Scale – support 100s of sites & massive datacenter to datacenter transfer
 Simplicity – plug & play deployment with auto-discovery & easy central management
 Upgradeable models to fit any need: budget today, growth tomorrow
 Application, data, transport, & management streamlining
 Riverbed Services Platform - with VMware virtualization
49
49
Next steps
Discuss projects where Riverbed adds value
Answer any questions you have
WAN Plan a multi-site evaluation – you’ll love it
Talk with reference customers
50
New features at a glance

• HTTP acceleration enhancements
Speed • Mac CIFS Layer-7 acceleration
• Oracle Forms support for Sun JRE and 12i
• Centralized print optimizations
• SSL enhancements
• Citrix optimizations
• Per flow SDR-M
Scale • Adaptive Data Streamlining
• FIPS, CC, and JITC certifications underway
• Unified trust model
• SMB signing enhancements
• Optimization benefit reporting
Simplicity • Passthru traffic visibility
• Netflow v9 support
• SNMP v3 support & MIB improvements
• Enhanced Disk Management
RSP • Enhanced Watchdog
• Support Virtual-Inpath Steelhead appliances
• 64 bit system support
• Windows 7 support
Mobile 3.0 • Branch warming
• HTTP Optimization
51
RiOS SSL Acceleration

Request
Optimized WAN transfer over SSL
BRANCH OFFICE
WAN
DATA CENTER
SSL Auto-discovery
Temporary Session Key
SSL session setup
 SSL Certificates and private keys copied to server-side Steelhead appliance

(no certificate faking in branch offices)
Legend
 Steelheads use their own identity Certs to establish secure connection
 On secure data request, client connection is intercepted by sever-side SSL Certificate
Steelhead
 Server-side SH establishes SSL connection with origin server and client Temporary
 Temporary session key/client session is migrated to client-side Steelhead Session Key
 Transfers accelerated via RiOS; End-to-End SSL encryption maintained; Secured connection
 Optionally, Steelhead-to-Steelhead IPSec can secure “Raw data in motion”
 Encrypted Data Store feature protects “Data at rest” - AES 128, 192, 256-bit
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Enhanced HTTP/HTTPS App Streamlining: how it works

Intelligent learning mechanism more effective than any other method
Optimized WAN Transfer

Page request
WAN
1. Request is seen by client-side Steelhead

2. Client-side Steelhead has knowledge of the objects on the page
3. Client-side Steelhead forwards requests of all page objects in parallel
4. RiOS streamlining optimizes WAN transfer
5. Steelhead appliance learns about the objects/pages if it didn’t know them before
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53
Enhanced Auto-Discovery
 Simplifies deployments for complex environments
• Automatically finds and optimizes between most distant Steelhead pair
• Eliminates the need for manual peering rules
• Requires no additional configuration
• Supports unlimited Steelheads in transit between C-SH and S-SH
 Improves performance
• finds optimal Steelhead pairing for maximum optimization
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Active-Active sync for business critical WAN optimization

 Customers believe Steelhead appliances are critical infrastructure
 Downtime is not an option
 High availability with datastore synchronization
• Both Steelheads can optimize connections
• Both Steelheads share the same segstore data
• Supports both serial and parallel clustering (1:1 mode)
DATA CENTER
X sync Same warm performance
BRANCH OFFICE

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1

Riverbed Steelhead Appliances

Nick Shkreli - Regional Sales Manager

Who are we?

 A profitable public technology company

Riverbed sweeps industry awards for WAN acceleration

Customer satisfaction with Riverbed

Results from 1800 respondents in Oct 08 survey.

Riverbed has tangible, fast payback

Riverbed has customers in all industries

Energy Healthcare/Bio/Pharma US and International Retail/Consumer Tech/Software Service

And has major partners in every area of technology

The top 3 goals of IT organizations

WAN Optimization – Critical to Enterprise Success

Productivity Cost Savings Data Protection

 Problem: How to avoid a network bandwidth upgrade, to make better use

• NOT a cache of the files with inconsistency problems

60-99% reduction in WAN utilization

Data protection use cases

Riverbed scales to the largest successful deployments

Australia 230+ sites deployed, driven by performance

Competitive take out; Backups prior to the

300 appliances deployed across the country. Main

100+ appliances deployed. Driver was data center

Steelhead appliance architecture

A comprehensive, single platform approach

“Makes 3000 miles feel like 30 feet”

All powered by the Riverbed Optimization System (RiOS)

SECONDARY DATA CENTER

RiOS addresses WAN problems

Root Cause Solution

Transport Chattiness Transport • Eliminate transport protocol inefficiencies

Data streamlining overcomes bandwidth limitations

 Requests go directly from the client to the server

Transport streamlining overcomes TCP limitations

Make TCP payload bigger

16KB Repack payload

TCP options for higher sustained throughput

MX-TCP High-Speed TCP Regular TCP

Works well for lossy environments and satellite WANs too

Application streamlining overcomes application protocol limitations

Optimized WAN Transfer

Steelhead completes Steelhead completes

The net effect is 65-98% reduction in WAN round trips

Application acceleration results

*Some application-specific features not yet available for Steelhead Mobile

Example application performance - Exchange 2007

Data protection features

 Faster backup and replication end-to-end across the network

 Adaptive Data Streamlining  CPU offload for higher throughput

Data protection customer results

Robust network flexibility – easy integration

250-L 1050-L 5050-M Interceptor 9350

Comprehensive Riverbed Product Deployment

BRANCH OFFICES VM VMDK

Steelhead Mobile Controller Central Management Console

SECONDARY DATA CENTER

Steelhead Mobile Client

 WAN optimization for

Steelhead Mobile – Deployment and Operation

DMZ DATA CENTER

Steelhead Mobile Controller – End User Management

Interceptor enables massive scale and high availability